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We were welcomed by Didi at the check in counter. He was super polite and courteous and we were very happy when he upgraded us to the penthouse 3 bedroom . Although we stayed there for 1 night but his customer service skills was excellent. For the room wise, its spacious and every room has a connected bathroom. If you are expecting a quality hotel room then this is not the place for you. Cleanliness is 8/10. Maintenance 6/10. The wifi is good if you are close to the router. If not its unstable. But overall for a family reunion if you are not too picky is acceptable. The swimming pool also is normal and the toilet is superb. Is not dirty or not maintained. My family enjoyed the swimming pool and the breakfast was on bento and is delicious. If you want a buffet is an additional 20rm per pax for you to enjoy Frasers Place Puter Harbour buffet breakfast. Didnt take picture as we forgot. But overall stay for family is 8/10 for a serviced apartment setting. And also Thank you Didi for the welcoming and also the farewell 👍🏽

We had the best time at this hotel, everything was awesome (literally) :D Room was great, with a view to the water park, service was good and breakfast had a variety of cuisines. The only thing which can be improved is the shower - maybe can replace the shower head to a better one with more spray types and add a rain shower as well. But this doesn't take away anything from the overall great experience we had :) Will definitely visit again!

We booked a 4 bedroom “penthouse” that was located on level 5 of a 20+ floor building. When questioned we were told that a duplex is the same as a penthouse. Must be different definitions in different countries. Inside, the apartment was comfortable but lacking many items needed for a family stay. A mini fridge, dirty frypan and dirty saucepan were the only items on hand for cooking. The soap provided in the showers was poor quality as to were the paper thin towels. Outside facilities such as pool and playground were nice touches. Location was also good for our visit to Legoland.

We stayed in the cinnamon roll theme unit and it was really good room! When we get the room was clean and organized. Everything is also provided: towels, toothbrush, washing machine, purified water, fridge. Its very spacious and aesthetic. Our kid loves the slide! (Actually also the adults! 🤣) The area was very quite and peaceful. If you want to relax and staycation only, i would suggest staying in this area. It’s also convenient as there are nearby restaurant and a mall. It’s also 10mins ride to Legoland! Will definitely go back here! 🤗

We had a great stay! Smooth check-in. Room is huge and clean. 24hrs eatery nearby. Will definitely be back here again for a longer stay. :) This place is actually called Trinidad Suites. Just that their name on Trip.com probably not updated.

Such a good place to stay for family travellers. Very clean, spacious and peaceful. Furthermore, superb infinity and sky pool.😍 Indeed, highly recommended place to stay in JB. Kudos to the contact person who’s very responsive to our queries.😊.

Extremely beautiful scenary. Super high class, HOST IS SO POLITE AND KIND. I had a late check out she didn't scold me but still welcome me back. Also allow me place luggage at security guard area. THE SECURITY AT JOHOR IS AMAZING. SURELY NOT LIKE THOSE PEOPLE ACCUSE THAT BAD. SURELY WILL VISIT AGAIN. THANK YOU SO MUCH. I NEVER BEEN IN SUCH HIGH FLOOR IN MY LIFE AT A BALCONY, SO GRATEFUL TO FOUND THIS LUCKY GEMS.

Great place to stay especialy for family. Very clean and has complete utensils for cooking. Has toys for kids and swimming pool! Wifi internet connection is fast. Near Merdini Mall and Legoland!

It's nothing but a simple apartment near to the park. For anyone wanting to stay overnight this offers a cheaper alternative compared to the legoland official hotel. Nothing great in this apartment to command this price. The condo feels deserted and still partially under construction. The apartment has basic cleanliness but had a noisy fan rattling in the bedroom. They offered to keep luggage during checkin but refused after checkout which something that any service provider offers it's guests.

Not bad, not bad, not bad