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Really quirky pub with a warm welcome, good food and friendly locals . OK it's slightly shabby in places and could do with some TLC, but it's clean and great value for money. We had a lovely view of the Abbey. The bed was comfy and we had a good night's sleep. The breakfast was plentiful and freshly cooked to order. The traditional and veggie breakfasts were great. Will stay again. Thanks to all the lovely staff for a fab Xmas break.

Low Budget Hotel, Very old and definitely should be renovated Unfortunately black fungus on a head kit, both kits (inside) very dirty and as they look have long had no cleaning, Hairs still in bed, had not smoked at cleaning, bed was freshly obtained Have the head kits defect and the lady what super nice and after I have shown the kits and brought down to the reception, the nice lady repacked me 2 head kits and 2 kits replacements given(the same was to bear and back up(there was no problem mainly clean head kits) restaurant the evening food was very good and has tasted well but the continental breakfast, low and far not what you expect from a restaurant, little choice, bread still in the bag, each intervenes and takes his bread from a plastic bag, soluble coffee into a cup, glasses foul (not correctly cleaned by washing machine (all glasses stump) as well as many of the cups.(We have drank each cup of juice from clean cups instead of drinking tea or coffee) We have selected the clean wardrobe(2 tables) and have eaten what we had eaten without danger(to our mind) but was not much. When paying, I commented on the problems and the woman wanted to repay our money but I rejected because we still had something eaten, We had another further journey before us and we missed the time somewhere else to breakfast, I think I had something to eat and I pay for it. However, the staff was very friendly and I'm sorry that the people have to work with such things, I am sure we're not the first to complain

Comfy bed, warm room and nice bathroom. Would definitely stay again if in the area for work.

We stayed at the Parsonage for a couple of nights in September. We were so glad we chose this hotel as we had a fabulous stay. We were lucky enough to get a good deal from Hotels.com We had a lovely room that felt as if it was separate from the hotel, a couple of things needed updating but it did not affect our stay, the room was clean and comfy, the shower was powerful. If we needed anything we went reception and were accommodated straight away. The breakfast was lovely, plenty of it, food was replenished quickly and it was nice to see that food was taken away if it had been standing for a while. my husband is a vegetarian and the chef looked after him. The waiting on staff were challenged this day as i heard people asking for gluten free toast, decaf drinks , along with our own requests, but nothing was too much trouble. I would just like to say that there were a couple of staff members who stood out and went the extra mile to make sure everyone was happy, firstly the young lady on reception who had been in position a week , she also did some waitressing at breakfast, her personality shone through and we generally thought she wanted to do her best to help everyone enjoy their stay. There was also a chap cleaning the spa area who again went out of his way and seemed to have good judgement if people wanted a conversation or just a polite smile. All other staff members were very professional and we could not fault any of them. I read previously about other peoples bad experiences and i am not naive to realise that peoples experiences are different and that there are many members of staff, so i can only judge what we experienced. We loved the spa area , like other reviews have said , you need to take a £1 for the locker which you get back, also take a towel otherwise they are chargeable. There is a pub on site, we only had a look around so didn’t visit it but it looked lovely. We travelled to York by car which was a very easy route, but there is also a bus service near the hotel that i believe is very efficient and has a late night service too. There is a outlet mall not too far away thats worth a visit.