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Wonderful palace in good area

Absolutely loved the location and will definitely return. The service and attention to detail from the reception team especially is 10/10. Certain areas of the hotel need refurbishing - even if just a lick of paint for now as they aren't in line with the rest of the hotel. The room was small but practical and unfortunately didn't have the best of views but that's not an issue. I felt comfortable and safe during my stay. Had a minor issue with the air con unit which is very dated and didn't match the aesthetic of a modern and refurbished room which looks very appealing. Overall, would be very happy to visit again especially during the summer and try out their dinner menu.

Beautiful hotel located in centre of Bromley. Easy access via remote key 🔑 to both hotel and room! Lovely touch with GHD hairdryer and straightener! Only downside is the parking is a walk away in a public carpark .. late night returning to hotel solo would be a concern! Fabulous restaurant/bar attached is Dorothy and Waller unfortunately breakfast not available Monday/Tuesday

I loved everything about my time at this hostel, so many huge common spaces to relax in, the bed was fantastic, the ensuite bathroom was fantastic, the additional facilities were fantastic and of course the people were fantastic!! Everything was chef's kiss 🤌 I never ever write reviews, but this hostel is totally worth one! 100% will rebook here if I visit London again :)

Was ok location great Wasn’t the cleanest But was nice enough Would stay again

Stayed in the one-room apartment for about one week. The hotel is located in a residential area with a quiet and neat neighbourhood. Free on-site parking is available. Train station is a long 15-20min walk from the hotel. There was no lift access, but the staff was ready to help during service hours. The interior of the apartment was simple and relatively clean, though some shelves and cupboards were a bit dusty. The bedroom was small and had no wardrobe, only an open hanger-frame for garments. The mattress was a bit saggy and there were only 2 small pillows. There was no air-conditioning, but only a big fan which made a loud whirring noise when on. The heater-panels were too far from the sitting area... I doubt if the heating would be sufficient during winter. The full kitchen was useful, but got only one small pot and one pan for any cooking. Plates and bowls were not enough for 3 adults, and I had to wash them all for a second course during the meal. Steak knives were not sharp enough for steaks! The washer had no dryer, so we had to hang the clothes around the room. Housekeeping was not done everyday... depends on the length of your stay. So much for the unsatisfactory bits. The nice bits were: The location felt safe and quiet. The staff were friendly, Check-in and out was easy and fast. Luckily during our stay, all the electrical appliances functioned well. There's a communal breakfast area, with all-you-can-eat stuff like bread, butter, jam, juices, milk, fruits, cereal, cookies, tea and coffee. These are available the whole day till staff go off at about 9pm. There is a laundry room for those staying in studios, and the machines and detergent are provided free of charge.

Our twin room was spacious with comfortable beds and a fantastic view of sunsise over Hither Green. Bathroom was modern with a fantastic shower but had very poor lighting. Being above a pub and next to a busy train line I thought it might be noisy but it was very quiet. They obviously serve food in the pub including breakfast but we got coffee & croissants from across the street. Very reasonable price for such easy access into central London from Hither Green station about 100 metres away

the hotel was next to the Thornton heath station and pizza restaurant( my favourite ), which is a good location only 15 min to Victoria station by train. The staff are very professional and kind. They treat me as a friend. I tried it I recommend it 👍