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I wish I had read the 1* and 2* reviews on here before booking. I thought an overall 4.5* was reliable but I think people who gave those stayed a very short time. We stayed 8 nights and had the 'full' experience... As others have noted, this is not a 4* hotel. It is some rooms, with a pool outside in a very pretty garden, but it bears no resemblance to a hotel in terms of service and standards. I have stayed in far superior 2* hotels. It was a hugely disappointing stay. Having to constantly ask for very basic things like shampoo and soap is frustrating and eventually we stopped trying. By the end of our stay, our frustration had turned to anger but there was no point complaining. The problems are not occasional or errors, they are systemic. We noticed a plaque for 'Buildinvest' on the gate. I googled the company. It explains quite a lot. I recommend you google the company and it's main business and business model before booking... A quick summary: * the shower leaked all over the floor * the shower head bracket was broken * toiletries in our room were never replenished - not once - in 8 nights! We had to beg the desk staff for shampoo. They then ran around looking in cupboards. Sometimes they brought some, sometimes they just forgot about it. In the end we went to a supermarket and bought some for ourselves. I have never had to do that when staying in a 4* hotel. * there were holes in one of the bath towels we were provided with. * the rug in the room was tatty and had come unstuck from the floor. It was a massive trip hazard in the middle of the room and my husband fell over it on the first day. We had to ask twice for it to be rectified over a course of 4 days. There is clearly no maintenance staff on site. Nothing gets repaired or maintained. * breakfast is disappointing. It is the same everyday - in the case of the fruit and 'salad' it is literally the same food. The cucumber had gone slimy and the apples were old and soft but they continued to bring them out day after day. By day 3 I really wanted to leave but we had paid over £2,000 upfront so were trapped there. * the breakfast seating is appalling. Everyone is crammed into tiny tables around sofas that are never used. Guests have to queue up at a machine to get a coffee. It's like a budget hotel. There was clear anger among a number of guests but the staff seem oblivious to it. On the final morning all the tables outside were covered in the dirty ashtrays from the previous night, filled will old cigarette butts. It was depressing. I couldn't face it and left and paid for breakfast elsewhere. * the only coffee onsite is from a self-service coffee machine that uses powdered milk. It is appalling. Like something from an M40 service station c.1989. Everyone in the breakfast room was disgusted, French, German, English alike. It is not appropriate for a venue that claims to be a 4* hotel. How hard is it to serve guests a proper cup of coffee? * we went out and bought milk to have coffee in

We booked Les Jardins de Deauville because we wanted to stay close to friends who live in the area. We thought we would just park our bags, visit our friends and then head up to Deauville for dinner. (We've been to Deauville on previous trips - it's lovely and certainly worth a visit.) However. When we arrived at the property, we had a ”pinch me” moment - the grounds and landscape were stunning. We were personally greeted on arrival by the owner and his amazing staff. He gave us a quick tour and showed us the gorgeous swimming pool before we headed to meet our friends for lunch. We booked a triple room which was very spacious and stylish. On the way to lunch with our friends I asked my family if they really wanted to go up to Deauville for dinner. Our teen said ”Can we please just go back and chill at the hotel?” So we did. The pool is really terrific and I loved that the staff came around and offered orange wedges as a light refreshment. Service at the pool was amazing. Service everywhere in the hotel was amazing. They have considered pretty much every detail and how to balance excellent service without being too stilted. We had an incredible dinner that night but do book ahead on weekends - we had a late seating, which was fine but they do fill up. I had booked the hotel because it was close to our friends' house. I had no expectations - I just wanted a convenient place to stay for the night. It was such a happy surprise to find such an inviting, chic hotel. It's a great base if you do want to visit Deauville but it's also the perfect place to just go and chill for a weekend and think about nothing. Truly love this special place and am so glad we found it!

This hotel has strong pros and cons: Pros: Friendly staff across all aspects of the hotel, quality of food in the restaurant is good, the bed in our bedroom was enormous and the mattress good quality, The surroundings are rural and peaceful.. Cons 25 Euros for a burger and chips in the restaurant - very pricy. Bar service is patchy and the outdoor chairs had cushions covered with bird droppings. No aircon in the bedrooms whicjh is not the best on a hot day.

Positive : - the jacuzzi suite is large and comfortable for 2 adults and 2 children. - the discovered pool is pleasant - the park allows you to relax with children. (Attention however to dogs ...) - many parking places - near Deauville/Trouville (a few minutes by car) Negative: - the whole is old - the household of the rooms is summary (for my own a given refrigerator, sale et doté d'une odeur infectée ... oubliez en l'utilisation.), nombre de tâches douteuses dans la salle de bain, odeur d'urine dans les toilettes... - le service en restaurant est just supportable. Pas désagréable mais pas pro. - the little dej: you need to love the atmosphere flunch... service on the table, not dressed tables, no table sets, carton glasses ... everything is industrial... it doesn't worth 17 euros. The framework is sad and not welcome. The hotel does not choose them... but they accept the dogs, Their owners are responsible for obliged to keep them in leave and remind them to collect the dejections. But not on the edge of the pool ... sorry! If you have read everything you will be aware that there are serious shortcomings (and yet I have kept some surprises!) but the location and the quality/price ratio can compensate for the shortcomings... everyone see lunch at his door ... No more than two days for me !

Welcomed by a lovely lady whose English was better than my French. Easy check in and room was clean and well laid out. Room cleaned every day and fresh towels supplied If you are on a budget this is the place and add to that secure parking, we rode down on Harleys so secure parking is a must, it was a great hotel. Right next door to McDonalds and Buffalo Grill so easy to get fed and watered Close by os petrol stations

What a disappointment....don't go there!!!!!. In their description of the property it fails to mention it is located in an industrial estate, surrounded by commercial properties. The exterior of the property was a disgrace with long grass which had not been mown for some time and gave the impression of being a neglected wilderness. The receptionist did not present a professional appearance, dressed in trousers and a non-descript polo shirt, rather than corporate identity clothing. Given a key for the room on the 2nd floor, we found it did not deactivate the locking mechanism and on return to the reception, the receptionist remonstrated and shouted at my wife saying he was trying to be helpful in the rudest terms. There was no lounge to relax in and no alcohol beverages were available. My wife and I left the premises having been told we would not receive any refund for the three nights we had booked. Thankfully I paid for the rent of the room by Creidt Card and should be able to recover my outlay. A truly disgusting location, property and receptionist. Avoid at all costs!!!!

Firstly, we found the staff to be pleasant however this is a very poor 3 star hotel. It needs modernisation. The location is not great if you are a tourist who wants to explore the local area of Deauville because you will need your car for this. However, if your business is horses then you are right in the middle of this farming industry.

2 nights in this hotel nothing to say spacious and very quiet place day as night, functional room, perfect breakfast good quality price, free parking in front of the hotel, the hotel is located 4 minutes from deauville, perfect for a stay, owners are very friendly and smile

Welcome to the hotel, you will be very comfortable and comfortable. Breakfast is a good breakfast. Sympathetic staff. So well that we added 1 extra night 👌