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We recently stayed at this hotel - 25th May for 7 nights as a family of 3 and my little girl is 7. Regarding sickness bug: my little girl got sick on night 5 and me on night 7. Worst sickness I've experienced, it was awful. I wasn't aware of the issue until reading these reviews so something needs to be done. The hotel and rep were great in changing bedding, cleaning aftermath of us both providing water, and organising a doctor, only because I was flying home following day. The hotel allowed us to keep the room on as there was no way I could've sat waiting in reception all day for our early evening collection. Thank you RIU you made a horrendous situation more bearable. I have had to take time off work sick and still recovering now 😔. We had friends go to Tenerife and got really poorly too so think it's doing the rounds unfortunately. Just be prepared, as you're advised to anyway when travelling abroad anywhere. On check in we were made to feel so welcome. The room was on 1st floor (128) and cannot fault the room, very spacious and beds were really comfortable ... i had the best nights sleep (until night 5). View was overlooking the Grand Amadores Thassolos Hotel so to the left of Amadores beach if looking out to sea. We had boulders in the view but it was ok as not planned to spend so much time in the room, but we did 😔. Food was really lovely and plenty choice so can't fault the food. Little deserts were amazing. The terrace outside has fabulous views and watching the sunset as you eat was just the best. Pool areas were great and kept very clean. No need to be up early to reserve a bed so that a big win. Entertainment during the day was fun, always something going on but you have to seek it so it's not in your face if you just want to relax. The water aerobics was brilliant and so much fun, I don't usually get involved but it's a must as music and atmosphere was addictive. Night entertainment was also great for the kids, and adults but I'm easily pleased and we just wanted to have a great holiday so it is what you make it. All of the staff are really friendly, accommodating and always with a smile. This is a great hotel and apart from sickness, which sadly really spoilt it for us , we had a fabulous first 4 days and met some wonderful people and my little girl made some great friends. We will definitely be back to make the most of this hotel as we lost 3 days out of the 7 and would stay longer than 7 days.

Despite the surprise drop off at the bottom of the hill, by the Easy Jet transfer coach, our holiday at this hotel was absolutely perfect. Welcoming, friendly and helpful staff. Cleaners were amazing, slipping in to our room when we weren’t there, leaving it pristine. The breakfasts were more than adequate, freshly cooked and they kept us going until dinner time. Sun-beds were always available, and the lifeguards kept the pool area clean and tidy. The sun was first on the pool area around 11am, and remained for the rest of the day. This made for lovely relaxed breakfasts and time to explore before cooling off in the pool. The roof top area was pretty much bathed in sunshine, from 10:00am. The bar was easily accessible, from our room and the pool! We really didn’t want for anything, and we will definitely go back. An amazing place to spend our 10th wedding anniversary. Thank you to all the staff.

Here now and I’m pleasantly surprised. After reading some bad reviews I was slightly anxious about coming . On arrival there was a mix up with our rooms. ( fault of the booking agent). I booked two apartments. Unfortunately only one was available but it was a duplex so for the first night we shared a duplex. Second day the other apartment was ready so two of us moved into that one. Rooms nice and clean and do have aircon. Pool towels available at reception and apparently in your rooms but yet to find them. Pool area is nice and lots of sun beds. Hotel staff are pleasant. Breakfast is Served 8-1030am, lunch 1230-1430 and dinner 1830-2100. Plenty of choice and really nice food. Some nights are themed bbq and Mexican and again really good. We like to eat out some nights but I found myself wanting to eat in the hotel mostly as it is good. Snacks in between main meal times( burgers and hot dogs) all local spirits available. Plenty of mixers and fresh juices. All in all a good hotel. Two happy adults and two happy teenage boys . I can only imagine the people complaining are the ones booking a 4 star and expecting a 5 star plus. Taxi to Puerto Rico 8 euros max. Cheaper through day. Europe centre is a bit rubbish but the Irish bar after 930 is great

We are Here at the moment Apartment is spacious with a very large balcony (pay for the upgrade), 2 sun loungers a table and 2 chairs all very modern. , rooftop pool again all modern loungers and 2 Balinesa four poster beds in back. Views are of the marina and are stunning (see picks), These are self catering apartments your kitchen has 2 rings , toaster, kettle, fridge, Aircon and a large shower/toilet with double his and hers sink/basins, there’s no bar or restaurant but your 10 mins downhill walk to all the biz Puerto Rico has to offer. (Get a taxi back €4) large security door at front and 3/4 reception staff do different shifts so always someone about to ask for anything,there very accommodating especially Jesus (hajuice). The hard working Maids come in every day except Sunday. Fresh towels ect. Also beach towels available @ €10 refundable deposit each and you can change for fresh ones every day if needed. It’s quiet as it’s adult only but we were her for some quite time anyway. I would come back with no hesitation. If for anything ‘ the view ‘and it’s modern and very clean ,