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Located in a historical building in the old town of Altafulla, Hotel Gran Claustre is a peaceful stay in this busy tourist location. Plenty of historical sights to enjoy around it. Rooms are clean, even though could do with a new hand of painting and more attention to details: like the shower which made a mess every time because it is not fully closed, so some water makes it out and floods the bathroom floor. There is parking space for cars, right in front of the hotel but they charge 6€ per day even for hotel guests, however drive a few minutes further up and there is plenty of free spots. Swimming pool is nice, boutique style, not big but well taken care of and picturesque.

This was our third time staying at the hotel Gran Europe, and our third review. Previously stayed in 2014 and 2016. The hotel is under different ownership/management since then. We always loved this relatively small hotel which has a great location on the promenade and seafront. We had two rooms this time, as I joined my wife and children halfway through their three week stay and this gave us more room and comfort than squeezing into one room. Saying that they rooms are a good size with Two large double beds. Rooms are clean and refurbished with good size modern bathroom and a hallway that has plenty of storage. A Good feature is that the halway has both the door to the access corridor and a door to the bedroom, which means the bedroom is shielded from corridor noise at night when both doors are closed. Corridors also are carpeted so we heard no noise at all of the usual footsteps or suitcases being wheeled along at all times of day/night. This was a bonus for us as we are light sleepers. Overall the hotel though is a quiet and peaceful space. The restaurant and bar are excellent with good food and drink available. Plenty of choice and no issues with flies or hygiene. The staff in restaurant and bar are wonderful as are all hotel staff, including reception and cleaning staff. Looking back on our previous review from 2016 we can say our few negative experiences have all been eliminated and we have no faults this time. There were a few smokers around but far less than we saw in 2016. The hotel is dog friendly and it was no problem for us to see dogs being walked around, in corridors and reception but dogs were not present by the pool or allowed in the bar and restaurant. Our children are teens now so didn’t partake in mini disco or kids club, but can say we noticed these to be much improved since 2016. The beach is always fabulous, can’t fault it. Highly recommend this hotel, but not for party animals as it is quiet and peaceful and a lot of elder people stay here. One thing to note. Airport Taxi transfers are expensive here. £100euro or more each way. I discovered that the Uber app will give you public transport options for bus/train if you arrive at a suitable time. My flight landed at 6pm and I then used a bus and train from Barcelona airport and walked down to the hotel from the station, took about 2 hours and cost me less than 8 euro. Was at hotel for dinner. Wouldn’t hesitate to stay here again. Excellent.

The hotel needs an urgent reform. Breakfast buffet with very low quality products. The hotel is very comfortable and comfortable. Good attention in reception. During breakfast, staff is not available. Room with very old furniture.

Hemos pasado unos días de vacaciones en familia. La comida estaba muy bueno todo pero faltaba variedad era o un plata de pescado o un plato de carne, luego estaba el buffet de ensaladas y con eso nos arreglamos, todos los días había pasta que los niños es lo único que han comido, favor es que poco pero todo estaba muy bueno. Las habitaciones por amplitud bien, lo malo que han habido días que a las 4 de la tarde aún estaban sin hacer y pues claro si quería ir a descansar un rato antes de ir a la playa te tenías que esperar o irte sin echar la siesta. Luego teníamos todo incluido y una de las tardes un camarero italiano (lo digo por identificarlo de algún modo) fue muy desagradable y dejó a los niños y a los mayores sin merecer, ya que cerró el bar de la piscina y nos dijo que no había nada ni nadie para ayudarle a dar las meriendas, cuando anteriormente sólo había un chico sirviendo y no necesitaba ayuda. En fin que los niños no merendaron. Que conste que lo comunicamos en recepción para que mandarán a alguien pero aún así el señor cerró el chiringuito. El personal todos muy amables y atentos menos este señor que fue desagradable desde el primer día, y no lo digo yo sólo lo decía todo el mundo. Pese a todo lo hemos pasado bien y sobre todo hemos descansado un montón ya que las habitaciones son muy silenciosas. Un saludo.