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On the Rhein . Pretty central, walking distance from the station, very nice staff, luggage storage on arrival and departure. Beautiful clean cared for hotel. Breakfast buffet offered everything , fresh honey, smoked fish, hot, cold dishes , fruit I could go on . The swimming pool was perfect and our stay coincided with the wine fest. Wonderful local wines. The train to the top of the drachenfels stupendous and views that are wonderful. All helped along by beautiful weather. We will be back and if this is a taste of maritim hotels we will be staying in others . Konigswinter a beautiful spot on the Rhein to stay

Arrived late afternoon in sweltering heat, looking forward to a cool shower and a fresh bed. Unfortunately, we were given room 106 located in an outbuilding 5 minutes walk from the main building. First impressions were not good as we passed a large dirty laundry cage situated at the beginning of a very badly marked/scuffed corridor towards a door which looked like an entrance to a cellar, badly in need of paint. My husband opened the door and pushed me backwards as the heat was unbearable. Outside was approximately 25 degrees but inside was at least 40 degrees with the window open. The room was very small, comparable with a budget hostel. The bathroom was tiny but clean. No facilities for tea/coffee, no comfy seating area, no cosmetic articles… We went back to the reception and as I explained about the heat in the room and the fact that we could not enter the room to use it. The receptionist answered sarcastically that I should open the window!!! This unleashed the beast in me as I wanted a normal hotel room that I could use. Eventually, we were given a standard double room which was basic but comfortable . There was no possibility to order food other than call for external pizza or select from turkey breast or fish which was lukewarm on the buffet style restaurant, no chips or potatoes, the only „warm „ option was rice. Fruit and vegetables available. Understandably, we could not take the dog to the restaurant however, we could take food from the buffet to the bar. Unfortunately, we cannot recommend this hotel. We paid extra for our tiny dog and were offered substandard accommodation. I want to relax on holiday, I don’t want to quarrel with a receptionist to get what I paid for. Please note that this is not 4 stars according to the international classification.

We stayed at Steigenberger Hotel for one night, and at the entrance it was exactly how you would expect a five star hotel. Friendly and helpful staff, that can help you where and when needed. Though when we got to the room itself we had a little unpleasant surprise. The room itself was nice, good view over the Rhine and the interior is nice. But when I dropped my phone and it fell under the bed, I went to pick it up and underneath the bed was a dirty tissue with a substance on it that looked to be semen. Also when I shined my flashlight under it to take a video of it, I found a pair of socks from the previous guests. This indicates the room was not really cleaned properly. There also was a lot of dust on the bedside tables, and a lot underneath the bed (which I myself don’t mind as it’s a hard place to vacuum). Not really up to the high five star standard, but the rest was really good. Nice views with a good bed and spacious room. The Biergarten is also beautiful, especially at sunset. I have to give it 4/5 because of the stuff we found in the room, for the rest it was a very pleasant stay.

The breakfast was great and the restaurant was beautiful and looked at the Rhine. Parking is free, but it is actually stopping the road outside the hotel. Some of them are 120-year-old buildings, but some rooms are newly decorated with a large smell. I changed the room once. There is no air conditioning. All of the air conditioners are free to use. Surrounding scenery

Unique and very beautiful boutique hotel. The athmosphere in the hotel is amazing. The buildings are old but renovated with respecting love. The location is good and the area is absolutely beautiful. I recommend to walk near by and admire the beautiful buildings. The service is friendly and the breakfast is perfect: high quality products, beautiful set up and peaceful athmosphere.

Das Hotel ist keine 4 Sterne würdig! Sehr bedauerlich. Ich werde das Hotel definitiv nicht weiterempfehlen. Leider war es mir Wochen vor Reiseantritt nicht möglich ohne 100%ige Stornokosten zu stornieren. Das kenne ich so von 4 Stern Hotels schon mal gar nicht. Kein Entgegenkommen, kein Service. Das war mir als Vielreisende doch wirklich ein Negativerlebnis der Sonderart und zeigt, wie erbittert das Hotel wohl wirklich um jeden Euro kämpft. Auch der persönliche Kontakt vorab war schon nicht einem 4 Stern Hotel würdig. Vorab Hotel Checkin: ist irrelevant, weil man am Abend eh vor Ort einchecken muss. Den Online Checkout habe ich dann gleich bleiben lassen. Empfang am Abend ohne Begrüßung in Zivilkleidung (Weißer Pulli), kein Willkommen oder schönen Abend. Erst auf Anreden und konkrete Fragen reagierte der Mann – unmöglich! Da müsste dringend nachgeschult werden! Und Hallo? Freizeitkleidung hinter dem Empfang? Geht gar nicht!!! Zimmer sauber, Kühlschrank leise. Das Zimmer war vergleichsweise klein, Bett nicht wirklich gemütlich, Klimaanlage ging nicht – Heizkörper funktionierten aber dafür mussten die Vorhänge vor dem Heizkörper weg, also kein Sichtschutz. Bad: Eingang vergleichsweise sehr eng, sehr sauber und ordentlich, Einstellungsgrad zwischen Heißwasser und Kalt gerade mal 1cm Spielraum. Personal: *Zimmerservice sehr freundlich, *Personal am Buffet auch sehr umsichtig, Rezeption am Tag der Anreise (Mann im weißen Pullover) völlig ungeeignet, *stärkere Dame in Dienstkleidung an Rezeption sehr unhöflich zu anderem Personal, spricht mit anderem Personal wie am Kasernenhof und das auch vor den Kunden. *Junge Rezeptionistin am Abreisetag sehr freundlich und professionell. Frühstück: in Kleinmengen höchstens nachgereicht, ab 9 Uhr wurde nicht mehr nachgeschlichtet, Obst wurde in den ganzen Tagen nicht nachgeschlichtet. Warme Milch fehlte vollkommen am Buffet. Positives: Das Zimmer war sehr sauber und das Hotel bei geschlossenen Fenstern auch sehr leise. Zug und Stadtbahnverbindung gut, wenn nicht immer die Verspätungen wären.

Small parking kelder great rooms and good breakfast. Furthermore, everything is fine, booked directly via booking. Com, scalded breakfast was now included. Nice restaurants in the surroundings. Difficult accessable via traffic smooth street