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This is a lovely boutique hotel in the village of Kalavasos. It being so early in the season the hotel wasn't full a lot of the time and consequently there were some service issues which is why only 4 stars. Our room was not cleaned on 3 days. Twice because the one cleaner didn't get to us until 5pm when we had just got back from a day out so we sent her away! The other time was apparently her day off and no replacement. This lovely lady was also expected to help in the kitchen and restaurant at breakfast and dinner so not surprised she needed a day off! As it was quiet we had to order a place at dinner in advance for a set menu each day. Despite this, dinner seemed to be served (and cooked?) by just one person rushing about with long waits. Said person was then seen at reception later on. The food was of acceptable standard. Everyone was very nice and tried to be helpful but clearly they were overstretched. Trying to order a coffee in the lounge after dinner was nigh impossible. Either they didn't speak English or couldn't work the coffee machine! The library lounge is lovely and cosy with an open fire. However despite it being extremely cold at the first week in March was never lit, so guests were all sitting round with their coats and scarves on! The hotel in general wasn't warm (our room was North facing) and the hot water was a bit variable. The room decor was quirky and individual but would not describe it as luxurious. We enjoyed our stay nevertheless but maybe better for a summer visit.