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Love the location and services but won't rate for d cleaniness booked 2 room for 5 nights 1 of the room had cockroaches even tho asked for daily cleaning up. Another room is with seeds over the floor almost everyday which really puzzled me why even tho I asked for daily cleaning.... doubt so will be returning to the same hotel again although the location is good surrounding with food and not far from night market. Service staff polite. But cleaniness already failed.

I live in this hotel every time I go on a business trip. The price is not bad and the service is very good The environment is very clean and the parking is convenient. It is very convenient to be away from the city. Next time I will choose this room when I check in. It's great

The equipment service is very good, is it too late to enter the room? I can only enter the room at 6 o'clock and I can't enter it after 5 o'clock? It's not that I would rather spend half an hour to find a nearby one with less than half an hour of booking.

Convenient transportation, clean hotel, good service, the best choice for travel relatives, have lived many times, but some rooms are not soundproof, the last two days there are people in the same floor smoking, the corridor is smoke, should be smoke-free. Everything else is great, the shower head is very strong, the environment is very clean and tidy, the coffee in the hall is more divided, the facilities are very easy to use, it is recommended that the power of the hair dryer is even bigger. In addition, there is a restaurant with ribs and rice in the neighborhood. Personal feeling is the best ribs rice in Taiwan. Haha. Outstanding praise~

The first experience was perfect. Until the staff at the counter did not confirm the room number correctly and gave the invoice randomly, Kindly call back to the hotel to inform, The series of handling attitudes are really exaggerated. 1. Find the problem and deal with it, wasting the customer's telephone rate, Hold the phone in your hand and ask other people directly, 2. The customer found a mistake and asked the customer to send it back immediately? This is the most irresponsible attitude I've ever heard ”The fault lies with the staff of the New Taipei Platinum Garden Hotel, not the customers” 3. Tell me that there is no way to go back, tell me that you have arrived at the destination, and ask for the correct address? (It would be great if outsiders can tell you which is the biggest target) 4. The fastest way to deal with invoice problems is that as long as you have done any accounting-related categories, you know that it will not cause trouble for both parties. It must be reprinted or reissued, please tear up the original invoice. 5. As soon as she said this sentence, the counter lady shut up immediately, she should have shut up long ago, ”Mishandling”, approaching questions that cannot be answered on their own, ”Leave the customer's phone number and surname first, then call the customer, the answer is correct” In the end, it was a friend who was in the same business who said that I should be kind enough to call again, (also use my mobile phone) When the male employee answers the call, does the conversation stop procrastinating? ”There are still a lot of questions” 1. ”Request Invoice Return”. Is it hello? 2. Ask us to hand it over to the guard🙄️, we are going to class temporarily, how do we know if there is a guard? 3. We are asked to wait until ”the hotel staff get the invoice”, and even the arrival time is unknown. My friend kindly said that for the sake of your hotel, we can wait until 6:30 in the afternoon. ”Sorry, later we found out that there was really no way to wait. We went to see if there were guards, and the guards would not accept them.” call again hotel He said he couldn't wait until 6:30 p.m., and the guards wouldn't accept him. 5. This request is given to the whole family, deposit (It still cannot be stored, and we don’t want to waste phone bills and time calling the hotel to tell you anything, and put it in an obvious place next to it) At noon, I saw a call from the hotel, Just a question, go to the whole family and ask New Taipei Platinum Garden Hotel is bad enough in terms of education I don't even have a word of apology, it's your hotel's mistake All non-hotel personnel mentioned above, None of them are obligated to help you, including me, Maybe some people think that I need to confirm now, At the moment, I directly stated that I would check out. I was in a hurry. I didn’t remember whether there was an invoice. I just wanted to complete the check-out as soon as possible. The counter did not confirm the room number with me, so I returned it together with the box containing the room card. The kindness I thought would only cause my own unhappiness Elapsed phone charges and time, but have to bear Sucks, never gave a bad review

I have a wonderful experience at the Loft Hotel 中和沐舍. I stay here for Quarantine 10 days. Staff are very hospitable and there for every need of mine. Mr. LEO 李秉儒 is extremely pleasant and incredibly helpful. The sevice is exceptional as well. The room is wonderful and clean. Love the bathup. Foods are delicious too! Minibar is free. Wifi is very fast. Tv screen is big. I highly recommend this hotel! 謝謝你們!

This is the second time I have stayed at this hotel. The room environment is still clean and hygienic, the staff is friendly, and there are many choices for breakfast. The CP value is very high. It is definitely the best choice for accommodation in Bitan.

1. It is very suitable for short-term business trips, visiting relatives and friends, and the nearby transportation is very convenient; 2. Special thanks to the front desk staff (the young man on duty at 11 p.m.) for helping me, an elderly person, to use my mobile phone to change or cancel my air ticket; 3. . There are some historical and cultural buildings in nearby places, such as Lin Family Garden and Cihui Palace. If pictures, logos, and information can be displayed in the hotel's centerpiece so that guests can take the time to walk around, it can also add to the fun of travel.

The room is quite clean and the space is quite large. The most important thing is not to be afraid that the car has no place to park. Breakfast is McDonald's! In addition, there are instant noodles for supper. Really great value

I took my child to sit for a sat test. I didn’t expect that in such a beautiful Bitan scenic spot, you can see the beautiful scenery from the window. The room is large and comfortable. The breakfast at the hotel is also very delicious. The gentle singing of the singer added a charming atmosphere to Bitan’s night. The next day the child went to the mountain to take the exam smoothly. The hotel helped to approve the car in advance. It was a great trip. I hope to have a chance to come with my daughter. Play once.