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Neat and clean room. But shower water pressure is very low. Let me try again and explain more

Wonderful home environment in a peaceful neighborhood. Easy to access. Breakfast lovely. Nice break after busy city daytime activities. Fabulous hosts! Looking forward to returning in warm weather to take advantage of all the outdoor amenities.

My Wife and I stayed at this hotel last month and it was absolutely the WORST hotel we've ever stayed in. I'm still in shock that this is a Marriott brand in this time we are living in. I booked a Jacuzzi suite to hopefully get my hard working wife some much needed time away and weekend of pampering. When we arrived in the room it was an average clean room, We began doing our own sanitization which is normal to do in these times we're living in but, we very quickly realized that the cleaning we were doing was not enough. I went to the store and bought some more cleaning products to do my own cleaning. I was trying hard not to call the front desk to have someone come in and clean the room but the shocker was when we turned on the water and started to fill up the tub, we then started seeing these black things floating around in the tub which can be seen in the pics. I then called and asked what will be done, they offered some discounts and a room change but they had no more jacuzzi rooms. We decided to go with the change. We switched rooms and ran out to get something to eat. When we returned we did our walk around to check cleanliness. All the other pics besides the tub was from the new room we got. HAIR WAS EVERYWHERE!! found a hat under the table, hair on the sheets, hair on the towels, We were in total shock that we had issues with the first room, you'd think they would make sure the next room would be in great condition, but we decided to go and buy our own sheets and blankets and cover everything and then throw it out the next morning. They did give us the room at no cost after all the problems we had but I felt compelled to let anyone thinking to book this hotel to BEWARE! We will NOT be coming back to this hotel ever!!! My wife's friend stopped by as well for a few hours and when she returned to her vehicle and started her car, it was very loud. Come to find out when she began driving she could get her car over 20km/hr she brought it to the dealer the next day and found out someone tried to steel her catalytic converter while she was parked at the hotel. We were so embarrassed that that happen to her while she was visiting. My weekend of pampering my wife was an absolute disaster. My message to management is it's still COVID and extra effort should be made to clean and sanitize rooms and there should be no exceptions. IT WAS DISGUSTING!!!!

Excellent service, great staff, clean and comfortable atmosphere/room

I'm thrilled about my experience at the Hampton Inn! The service here is good, from the impeccably clean rooms to the outstanding customer service and delicious breakfast. Bella, who works in the breakfast room, truly impressed me with her warm demeanour and exceptional service. Additionally, although I don't know her name, the dedication of the housekeeper in ensuring that my room was always clean made me feel comfortable when sleeping in this room. It's clear that every staff member here goes above and beyond to make guests feel welcome and comfortable.

I had the best experience in this hotel, with Varun upon check in at the Welcome Desk, James when we went to have breakfast (he is the nicest guy ever), Nav upon check out at the Welcome Desk and the Housekeeping gentleman that was vacuum the reception area in the morning (I didn’t catch his name but he was really nice). The whole staff made our stay the best. The room is amazing as well, we had so much fun for only one night stay but we are definitely coming back!!

I just love staying at their hotel the atmosphere and the ambiance is amazing always like to check is their hotel is available to stay one of my favourite hotels to stay.

Good location from YYZ Airport with not too expensive however, good for someone who drive a car.