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Great place. The best hotel in Plovdiv. Everything is perfect- from the friendly and helpful staff to design, cleanliness, comfort, breakfast, lighting in the rooms, everything. It’s also placed in great location if you’re looking for a more quiet place.

During my recent business trip to Bulgaria with my Italian partners, we discovered a great new hotel. The quality of the rooms was fantastic, with amenities such as a coffee machine, complimentary water bottles, flip-flops, and shoe-cleaning sponges. The parking was well-organized and innovative, with electronic recognition of license plates. You are asked by email the day before your arrival to send your plate information to the reception before arrival, and your car will be automatically recognized at the entry zone. The hotel also boasts fantastic restaurants and the breakfast buffet was one of the nicest I have experienced in Bulgaria. Overall, this hotel is one of the best new options for business travel in the country. The same ownership as the nearby Jagerhof craft brewery and restaurant is also great. Keep in mind the restaurant is super popular in Plovdiv and often full. They make some of the best beer in Bulgaria; Germany built the beer production facility everything with Bavarian equipment and technology. As the city of Plovdiv has been booming in recent years, hotels like this are so much-needed

New building, clean, large, well-furnished rooms. Big bathroom with perfect plumbing. There is even a heat curtain. Very comfortable bed. The hotel is in the park and sports area of the city, there is quite quiet. But without a car in this hotel there is nothing to do. I didn't like the restaurant at the hotel. Tonight dinner is almost unrealistic. The restaurant is filled with visitors from a nearby residential complex where there are obviously no food facilities. Very slow elevator

This hotel is perfect in every way. It is a small sized hotel which is what we prefer. We stayed in the premium room and it was very comfortable - nothing over the top or super luxury - but everything one wants and needs and very comfortable bed and modern. The only comment on the room is it would be good to have two chairs to sit in - instead of a chair and a stool but that is very minor. The room was perfectly clean and there was lift access to the rooms. The common area is very nice to sit - with a beautiful cafe and courtyard. The breakfast was exceptional - the best we had anywhere in Romania and Bulgaria - the quality was perfect with lots of variety and excellent coffee. We stayed three days in Plovdiv, and it was worthwhile as there is a lot to see and do we could have stayed more and done day trips. The staff are really friendly and provide excellent service without being annoying. The tour of the building was great, the history of what is underneath just adds to the charm. I would definitely stay here again if returning to Plovdiv.

The hotel enjoys a great location bordering the old town and Kapana areas. It is accessible from the bus/train station on bus services 20 and 26. The fare is1 BGN, pay cash on bus. Catch bus on the station side of the road immediately outside the station and alight at the first bus stop after exiting the tunnel, about a 5/7-minute journey. It is just a short walk to numerous restaurants and bars and convenient for all major sights. Helpful and comprehensive introduction to Plovdiv on check in with map supplied and recommendations for things to see and do are provided. It was a beautiful clean and spacious room. our only minor reservation was the bathroom which is quite small and the shower is not enclosed so water is spread around the floor. Even though a squeegee is provided to mop up water, it is a little inconvenient. The room was well equipped with kettle, tea, coffee and water provided. There is also a mini bar. Breakfast the following morning was very good. Buffet style with range of options. All the staff were excellent, prices are very competitive for the quality on offer. We would not hesitate to stay here again if in the area.

It’s hard to imagine how a pocket boutique anywhere could be better. We loved it! Six stars! Location: Near the crest of the historic Old Town, a stone’s throw from the Roman theater, you pass under a spindly boom pole setting the tone that you are entering a special gated community. (Just tell the watch person you are a hotel guest.) Décor: It really is an art gallery. Original paintings by contemporary Bulgarian artists are installed throughout. The little breakfast/refreshment keller has catalogues and books about them. The rooms are few enough that you have the sense of staying in a private home. And the wonderful blending of historic, quirky and contemporary touches results in a delightful envelope of character. Barely open two years, it has the assured demeanor of a comfortable longtime resident. Rooms: We stayed in a Deluxe Room on the top floor. What fun to lie in bed gazing at the stars through matching skylights with electronic controls for the shade and shutter on each side. Good storage, outlets, and sitting space. Bathrobes, luxurious Etro amenities, sleek fittings in the bathroom. A small balcony gave us a view over the city. We took a full, leisurely room service breakfast. Service: The door opened to a warm welcome, a full rundown of the routine, and a chance to pre-order breakfast. Checkout was equally friendly and efficient. There is no elevator, but the evening manager carried our bag up when he showed us the room. Surroundings: Although not immediately obvious, street parking is easy; the historic mansions from various periods are an architectural delight. But be aware, the cobblestone streets are serious; it’s no place for heels! Finally, a note to snobs: Until we checked out, I had no idea I had just stayed at a Best Western. If The BW Premier Collection is an example of their latest foray, I’ll be looking for more stays with them. Bravo!