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Holiday Inn Express Chongqing Nanbin Road Guest Reviews
4.7/5
Outstanding
382 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(382)
Positive reviews(373)
Reviews with photos/video(146)
Friendly front desk staff(132)
Delicious breakfast(93)
Would stay again(39)
Loved the night views(31)
Close to scenic area(19)
Perfect for families(13)
Awesome gym(10)
Easy to call taxis(9)
Negative reviews(9)
Guest User
1 King Accessible
Checked in Jul 2024
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on Jul 24, 2024
Pretty good location for that pricing. Staff was polite and breakfast is decent for business travellers.
Eileen J ONG
1 King Standard
Checked in Jul 2024
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Jul 20, 2024
Holiday Inn Express is always my preferred choice in China.
The staff from reception, breakfast serving, and housekeeping are professional, helpful, and engaging. Although the location is at one end of the Nanbin road and not near to any metro station, it is easy to call for DiDi. The area is quiet with great riverside view and I like that the hotel is a non-smoking building. The room is big and clean with the basic necessities provided.
6/7
Response from Property: 【24小时健身房】Dear guest, thank you for your comments about our hotel. I am very glad to hear your praise of the front desk staff. Your praise is our motivation to move forward. We will continue to work hard to create a more comfortable accommodation experience, so that you will be tired and energetic before starting! We look forward to your visit again!
Hickey
1 King Standard
Checked in Apr 2024
Couples
12 Reviews
5.0/5
Outstanding
Posted on May 5, 2024
The hotel is situated in a great place with amazing views. The room is clean and modern and the amenities are excellent. Staff are really lovely and supportive being most friendly and helpful. The tv has Western channels in English rare find in hotels here being great. The breakfast is good with Western choices to eat. My only criticism was the pillows are dreadful causing me neck pain all week and restless sleep. They need to improve and offer better pillows as these ones were not good to sleep on. The bed was comfortable however. The rest of the stay was excellent and central enough in Chongqing.
Response from Property: Dear guest, thank you for taking the time to share your honest review with us. We are honored that you have praised our hotel in terms of location, cleanliness, and service. Here, you can enjoy a comfortable sleep, refreshing shower, and a delicious buffet breakfast with both Chinese and Western options. We provide two types of pillows, one soft and one firm, in each room according to brand standards. We apologize for not being able to provide you with a comfortable sleep experience due to the pillow issue. We will pass on your feedback to the management team for future adjustments. We look forward to welcoming you back soon. IHG Social Listening Team
Bradley.16
2 Double Standard
Checked in Apr 2024
Family
15 Reviews
5.0/5
Outstanding
Posted on Apr 20, 2024
This is an amazing hotel with a great location. The view is outstanding and the staff are extremely friendly, helpful and professional. The breakfast is great for the price and the rooms are beautiful and spacious. Definitely recommend this hotel.
Response from Property: Thank you for staying at Holiday Inn Express Chongqing Nanbin Road. The hotel is strategically located in the business district of Chongqing Nanbin Road, facing the Yangtze River, east of Bouncing Stone Old Street, Changjiahui Commercial District and Nanbin Road Scenic Spot, and the corridors of the guest rooms can enjoy the tranquil and comfortable courtyard view. It is close to Chongqing Jiangbei International Airport and Chongqing North Railway Station. The hotel is close to Chongqing Nanshan Scenic Area, Laojun Cave Taoist Temple, Chongqing Liberation Monument, Chaotianmen Raffles City, Hongyadong Folk Customs Area, Jiangbei Grand Theater and other tourist attractions, to meet the needs of your business travel. Xiaozhi follows the brand positioning and advocates a simple and wise travel experience, where you can enjoy quality sleep, refreshing bath, high-speed Internet and delicious Chinese and Western buffet breakfast and other cozy experiences. Here, at the same price, our quality is better; the same quality, our price is more affordable, is your not to be missed cost-effective choice. We are always ready to make all preparations, so that you can start a new journey from here in the best condition. We look forward to seeing you again! Wish you a smile!Sincerely,IHG Social Listening Team.
Guest User
1 King Standard
Checked in Apr 2024
Solo travelers
6 Reviews
5.0/5
Outstanding
Posted on Apr 4, 2024
Clean rooms, service was great, and the hotel staff were very friendly and helpful. This was my second time to stay in this hotel and I would definitely stay again!
Response from Property: 【免费熨烫】Dear Guest Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Express Chongqing Nanbin RoadWe are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!
Yongjiagaoying
2 Double Standard
Checked in Aug 2024
Business travelers
9 Reviews
5.0/5
Outstanding
Posted on Aug 30, 2024
The room was clean and tidy with no odor, the dry and wet separation was very good, the night view was beautiful, ice water and hot tea for cooling off were provided in the lobby during the hot summer, and fruit was given upon check-in. Qianqian and Fangfang at the front desk provided very good and enthusiastic service, and helped to print out information.
Original TextTranslated by Google
Response from Property: Dear guests, I am very happy to spend a happy time with you. The hotel has a number of intelligently managed guest rooms, which are thoughtfully equipped with soft large beds, exquisite and comfortable bathing facilities, 65-inch LCD flat-screen TVs, free high-speed Internet and rich and delicious breakfasts; bright lines and cheerful colors create a comfortable and warm, convenient and efficient relaxing atmosphere for you, allowing you to enjoy value for money. Simple and wise travel experience! When providing service, we pay attention to subtle prescriptions. We observe carefully at all times and maintain a keen sense of touch to respond to guests' needs, creating an unexpected and perfect experience for you when you need it most. Thank you for your recognition of the service of our front desk colleagues. We look forward to your visit again and wish you a happy life! Holiday Inn Express Guest Care Team
Guest User
2 Double Standard
Checked in Aug 2024
Other
5 Reviews
4.7/5
Amazing
Posted on Aug 20, 2024
I took my husband back to Chongqing to visit relatives and stayed for three nights. The most satisfactory thing about the hotel is the location, which is on a quiet section of Nanbin Road. The scenery is very good, and it is very convenient to travel by bus or taxi. It is a new hotel with good decoration and facilities. The service is very Chongqing-style: warm, considerate, and friendly. Qiuqiu and Qianqian at the front desk, as well as Wenjing who cleaned the house, gave us very good service. The hotel also has free water and Tremella, which is really a surprise. I hope to stay at the Smart Hotel on Nanbin Road when I return to Chongqing next year.
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Response from Property: Dear guest, thank you for your evaluation of our hotel. We are glad that you have praised the front desk staff. Your praise is our motivation. We will continue to work hard to create a more comfortable accommodation experience, so that you can get rid of your travel fatigue and start again with energy! We look forward to your stay again!
Guest User
2 Double Standard
Checked in Aug 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Aug 18, 2024
Booked at Smart Choice Hotel temporarily. The location of the hotel is very convenient. The scenery of the hotel by the river is very good. Check-in time is relatively late, but the front desk staff Qiuqiu and Qianqian are very enthusiastic and the service is not bad. It is very suitable for a family to travel and stay. The breakfast is delicious [strong]
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Guest User
2 Double Standard River View
Checked in Aug 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Aug 18, 2024
I was pleasantly surprised by the random hotel I chose. First of all, the location is very good, right on Nanbin Road. Secondly, the service is very good, especially Qianqian and Qiuqiu at the front desk. Most importantly, the hygiene is good, clean and comfortable, with dry and wet separation. The window has a great view of the river. I received fruit when I checked in and upgraded my room for free. I can also park for free in the parking lot. I recommend it for family travel [strong]
Original TextTranslated by Google
Guest User
2 Double Standard
Checked in Aug 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Aug 18, 2024
Hotels nowadays are so expensive. When I checked in, the girls Qiuqiu and Xingyue at the front desk provided very good service and gave me fruits. I was also very satisfied with the room, with a large floor-to-ceiling window and a beautiful night view. The breakfast was also delicious. The restaurant waiters were also very enthusiastic and any employee passing by would greet me with a smile. Although Chongqing is very hot, it is well worth a trip.
Original TextTranslated by Google
Guest User
1 King Standard
Checked in Aug 2024
Other
2 Reviews
5.0/5
Outstanding
Posted on Aug 17, 2024
Because I am also an InterContinental member, I chose Holiday Inn Express. I contacted the hotel in advance before checking in, and the front desk responded patiently. Qiuqiu and her brother at the front desk were very considerate and upgraded my room. I was very happy and pleased. There were also free fruits in the room. The stay experience was very good. Recommended~
Original TextTranslated by Google
Response from Property: 【Panoramic floor-to-ceiling windows】Dear guests, first of all, thank you very much for your love for the hotel. We are glad that you had a pleasant stay here. The hotel team always tries its best to provide perfect hospitality, and we are very happy to hear that you are satisfied with the hotel's catering services and room experience. As every distinguished member of the Priority Club, we sincerely hope that you can enjoy the careful care of InterContinental Hotels Group "every meal, every night, every step" at every moment of your travel. We sincerely look forward to your next patronage!
Anonymous User
2 Double Standard River View
Checked in Aug 2024
Couples
3 Reviews
5.0/5
Outstanding
Posted on Aug 17, 2024
I was very surprised by this hotel by the river. The room is new and comfortable, the breakfast is rich, especially the noodles are delicious. Although Chongqing is very hot, the hotel staff are very enthusiastic, especially the younger brother and Qianqian at the front desk. There is self-service refrigerated mineral water and freshly boiled mung bean soup in the lobby, which is very considerate. It is the first choice for friends to recommend.
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Guest User
2 Double Standard River View
Checked in Aug 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Aug 16, 2024
The view is good, and I was attracted by its scenery at that time. The experience of a new hotel is different. It is comfortable to stay, and the children also like it very much. The most important thing is that it is very clean. The customer service guy at the front desk is also very nice 👍
Original TextTranslated by Google
Response from Property: [Part of InterContinental] Dear guest, thank you for your review of our hotel. We are very glad that you praised the front desk staff. Your praise is our motivation to move forward. We will continue to work hard to create a more comfortable accommodation experience, so that you can get rid of the fatigue of the journey and start again with energy! We look forward to your stay again!
Anonymous User
1 King Standard River View
Checked in Aug 2024
Couples
35 Reviews
5.0/5
Outstanding
Posted on Aug 15, 2024
The hotel is very good, the lobby is very new, and you can wash clothes and exercise. Xingyue and Qiuqiu at the front desk provide very good service. It is a hotel worth visiting. It is very comfortable to blow the wind by the river on Nanbin Road. I like this hotel very much.
Original TextTranslated by Google
Guest User
1 King Standard River View
Checked in Aug 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Aug 12, 2024
I went out with my family and compared several hotels and finally chose this smart hotel under ihg. Their service is very good, especially Qianqian and Qiuqiu at the front desk. The security guard also delivered things in a timely manner at night, and the guest rooms were also well cleaned. It's very clean, the breakfast is buffet, and the dishes are very fresh. The food is served quickly when there are many tourists in summer. It is highly recommended.
Original TextTranslated by Google
Response from Property: [Free Ironing] Dear guest, thank you for your review of this stay. We are very glad that you were very satisfied with your stay and highly recognized the location of Holiday Inn Express Chongqing Nanbin Road. We will continue to provide you with efficient services, clean spaces and comfortable rooms, so that you can enjoy a better stay experience. Sincere thanks again! We look forward to your visit again!