Grand Vista Hotel Chiangrai Reviews
Grand Vista Hotel Chiangrai
185 หมู่ 25 Phahonyothin Rd, Tambon Rop, Rop Wiang, Chiang Rai Province, 57000, ThailandView Hotel Details
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1 night
Grand Vista Hotel Chiangrai Guest Reviews
4.5/5
Great
156 Reviews
Verified reviewsLocation4.6
Amenities4.3
Service4.6
Cleanliness4.5
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All reviews(156)
Positive reviews(155)
Reviews with photos/video(40)
Friendly staff(48)
Near shopping area(23)
Convenient for shopping(18)
Delicious breakfast(17)
Large rooms(16)
Easy to get around(10)
Loved the massages(6)
Perfect for business trips(6)
Negative reviews(1)
Anonymous User
Jacuzzi Premier
Checked in Nov 2024
Solo travelers
13 Reviews
Outstanding
Posted on Nov 15, 2024
I absolutely enjoyed staying in this hotel during my visit to Chiang Rai. Located centrally, with all the facilities. Room was very spacious with separate work table and L-shaped sofa to relax. Jacuzzi was excellent! Lots of healthy food options for breakfast buffet. A large pool to swim and a well equipped gym. They also have their own massage and spa salon. Highly recommend this place.
6/20
Guest User
Grand Vista Suite
Checked in Jan 2025
Couples
1 Reviews
Outstanding
Posted on Jan 30, 2025
Good place, clean room
Guest User
Deluxe Double Room
Checked in Feb 2025
Couples
5 Reviews
Posted on Feb 27, 2025
Next to highway/main road and could be noisy. Ask for rooms not fronting main road. Only provide 2 500ml bottles of water and need to pay for additional bottles.
Guest User
Deluxe Twin Room
Checked in Feb 2025
Travel with friends
1 Reviews
Outstanding
Posted on Mar 2, 2025
The facility is comfortable. Room and bathroom are good size. The design of the drainage is very efficient not to allow smell to come out while drain water very fast. This is the problem in some places with drain smell. But this hotel has great set up. The staff - everyone- is very effective. Very helpful in every way from the front door to the dining area for breakfast. This is the hotel I will go back again when I come to Chiang Rai.
Thank you for top 10 service.
Mariherrera
Deluxe Double Room
Checked in Nov 2024
Couples
4 Reviews
Outstanding
Posted on Dec 10, 2024
The staff was super friendly. The room was good and big. There is also a good selection at breakfast.
Charles
Deluxe Double Room
Checked in Nov 2024
Solo travelers
6 Reviews
Very Good
Posted on Dec 6, 2024
The hotel is very convenient located on the main road and across the major shopping mall. It 6-7 km to city center
Happy customer 2023
Deluxe Room With Pool Access
Checked in Apr 2024
Family
7 Reviews
Posted on May 17, 2024
Hotel room is nice and clean. Breakfast are pretty good and tasty. The main complaint is the women in the reception, seems like the manager, is racist and rude. She explained to me in english ( I'm foreigner), but the next day when I asked something ( of course related to hotel) she pretends don't understand english at all. Even my Thai friend explained to her, she treats her badly. Won't recommend to stay with this kind of treatment. With the hotel Price in Chiang Rai, U can get better offer and good services. Other than this woman, most of their staffs pretty good manner and friendly. The woman manager need more training.
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Response from Property: Dear valued guest,First of all, thank you very much for your kind selected to stay at Grand Vista Chiangrai recently, and also pleased to share your feedback. On behalf of all staff at Grand Vista Chiangrai, please accept our sincerest apologize on dismay cause. So may I introduce myself first. My name is Tam (Mr.) working as Front Office Manager. When I saw your posted I'm so shocked and surprised. Normally, Staff Service/hospitality is one of key point of hotel business also. Actually, the reception team will send some reports of all un-normal case thru line application to prevent team mis-communicate . But when I pass your comment to team no one can remember this issue. In this case, is it possible to give me more concerned information. 1. May I have your room number.2. May I have your stay period.3. May I have your issue.4. May I have your Thai friend telephone number.As we always try to improve a service of all staff here. So this might be something that we should action to resolve immediately.Best regards,Tam
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Ka Wing
Deluxe Double Room
Checked in Dec 2024
Other
2 Reviews
Outstanding
Posted on Dec 8, 2024
Lovation very good, just next to BigC supermarket and 5 min walk to Robinson Mall
Guest User
Deluxe Double Room
Checked in Feb 2025
Travel with friends
12 Reviews
Amazing
Posted on Feb 21, 2025
Walking distance to Big C and Central Shopping Mall.
Guest User
Grand Vista Suite
Checked in Dec 2024
Family
1 Reviews
Amazing
Posted on Dec 17, 2024
Very spacious room.
Very clean.
Location quite convenient.
KayCee_ZH
Corner Premier Room
Checked in Jan 2024
Family
4 Reviews
Outstanding
Posted on Jan 25, 2024
As usual whenever in Chiang Rai City, we would book here.
Room: Large and Spacious, equipped with luxury amenities. However the TV outdated already, the Art display on the wall is even bigger 2x than the TV.
Hotel & Service: staff and service are dedicated, well spoken English and very helpful and friendly all the times.
Location: its in the Central those famous attraction e.g white & blue temple. Surrounded are covered by shopping malls and night market. You may even learn Pub music too.
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Yeow Ann
Deluxe Twin Room
Checked in Dec 2023
Solo travelers
16 Reviews
Great
Posted on Feb 23, 2024
Location can be excellent or not depending on individual preference. While the hotel is not in Chiang Rai old town, it is directly opposite the main shopping mall and nightlife district. Overall excellent value for the hotel, with big and clean rooms, warm friendly service/team here, and generally good experience. Thank you and wish the team the best :)
AFRIDI786
Corner Premier
Checked in Aug 2024
Family
3 Reviews
Amazing
Posted on Aug 13, 2024
Stay was super nice.. very peace and calm. Staff is very helpful 👍
Jace
Deluxe Room With Pool Access
Checked in Apr 2024
Solo travelers
22 Reviews
Outstanding
Posted on May 20, 2024
Had everything I needed from pool access from my balcony to conceierge. Breakfast was great too.
Guest User
Deluxe Double Room
Checked in Nov 2024
Solo travelers
3 Reviews
Outstanding
Posted on Jan 16, 2025
Convenience location and good in service.
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