The Chiang Mai Riverside Reviews

Response from Property: Dear Guest UserThank you for your feedback. We're delighted to hear that you enjoyed the decoration of our hotel and experienced great service during your stay. Providing a pleasant and welcoming environment is important to us, and we're glad that you found our decor appealing. Our team strives to deliver exceptional service to all our guests, and we're thrilled that you had a positive experience with us.If there's anything else we can do to make your stay more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back to The Chiang Mai Riverside in the future.Warm regards,The Chiang Mai Riverside Hotel

Response from Property: Dear Ailvyoubaobaoji We genuinely appreciate you taking the time to share your insights following your recent stay at our establishment. It's gratifying to learn that the spaciousness of the room and living area contributed positively to your overall comfort. However, we extend our sincere apologies for any inconvenience caused by the water issues encountered in room 404. Please be assured that we will promptly address these concerns to ensure a seamless experience for all our guests going forward. Your observation regarding the water pressure is duly noted, and we will thoroughly investigate to identify any opportunities for improvement in this regard. On a positive note, we're delighted to hear that you enjoyed our breakfast offerings. Your feedback is incredibly valuable to us as we continuously strive for excellence in guest satisfaction. We look forward to the opportunity of welcoming you back for an even more enjoyable stay in the future, where we aim to exceed your expectations in every aspect of your experience. Thank you once again for your valuable feedback. Warm regards,The Chiang Mai Riverside Hotel

Response from Property: Dear Guest UserThank you for providing such thorough feedback on your recent stay in the Vorrathita Two-Bedroom Suite. We are pleased to hear that the suite met your expectations, particularly in terms of cleanliness and hygiene, which are areas we take immense pride in maintaining to the highest standards. Your attention to detail, including inspecting the corners of the bathroom, is deeply appreciated, and we are delighted that it contributed to your overall satisfaction.Regarding your feedback regarding breakfast and the language proficiency of our staff, we sincerely apologize for any inconvenience caused. Your comments have been duly noted, and we will take proactive measures to ensure a more consistent and diverse breakfast selection in the future. Additionally, we will explore options to provide language assistance in Chinese to better accommodate the needs of our guests.We regret any disturbance caused by noise during the night and apologize for any inconvenience it may have caused to your rest. Rest assured, we will investigate this matter thoroughly to identify potential solutions and ensure a tranquil environment for all our guests in every suite.Your feedback is incredibly valuable to us as we continually strive to enhance the quality of our services and facilities. We sincerely hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. Thank you for choosing our hotel, and please do not hesitate to contact us if there is anything further we can assist you with.Warm regards,The Chiang Mai Riverside Hotel

Response from Property: Dear WangyingdongThank you sincerely for your exceptional review! We are truly delighted to learn that your experience at our hotel surpassed your expectations. Your kind acknowledgment of our staff, culinary delights, and the concerted efforts we invest in ensuring an outstanding stay truly touches our hearts, particularly given the exceptional value we aim to deliver.Our riverside hotel serves as a tranquil and secluded sanctuary, offering a serene retreat while maintaining convenient access to all the nearby attractions. We eagerly look forward to the opportunity to welcome you back in the future for more delightful experiences. Should you require any further assistance or have additional inquiries, please do not hesitate to reach out to us.Warm regards,The Chiang Mai Riverside Hotel

Response from Property: Dear Guest UserThank you for graciously taking the time to share your exceptional experience at The Chiang Mai Riverside Hotel. We are genuinely delighted to learn that your stay with us was pleasant, and that you enjoyed our breakfast offerings, cuisine, and the overall ambiance of our establishment. Your positive feedback regarding the spaciousness, attractiveness, and comfort of our rooms, as well as our beds, brings us great satisfaction.We sincerely apologize for any inconvenience or discomfort caused by the cleanliness issue with our swimming pool. Please rest assured that we are swiftly addressing this matter to rectify it. Your understanding and patience are greatly appreciated.We are profoundly grateful for your choice of our hotel for your stay, and we eagerly await the opportunity to welcome you back on your next visit.Warm regards,The Chiang Mai Riverside Hotel

Response from Property: Dear Valued Guest,Thank you for sharing your feedback about your recent stay at The Chiang Mai Riverside. We appreciate your honesty and want to address your concerns.As a small boutique hotel, we understand that our size may not be suitable for everyone's preferences. However, we believe that quality and service are paramount in achieving a five-star rating, regardless of our property's size.We understand your disappointment and apologize if our size did not meet your expectations. We strive to ensure that every aspect of your stay meets or exceeds your expectations, and we regret if we fell short in this instance.We value your feedback and will use it to continually improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Warm regards,The Chiang Mai Riverside Hotel

Response from Property: Dear CyjyijiaThank you for selecting The Chiang Mai RIVERSIDE Hotel and for graciously sharing your experience with us. We are thrilled to hear that you relished our spacious, comfortable, and luxurious suites, alongside our outstanding facilities and service.At our establishment, we take great pride in curating an award-winning experience tailored to cater to the preferences of our guests, whether seeking privacy, a romantic getaway, or quality family time. Your decision to stay with us is sincerely appreciated, and we eagerly anticipate the opportunity to welcome you back in the near future.Warm regards,The Chiang Mai Riverside Hotel

Response from Property: Dear 你直接Thank you for graciously sharing your exceptional experience at The Chiang Mai Riverside Hotel! We are genuinely delighted to learn of your positive impressions during your stay with us. It is truly gratifying to hear that our accommodations met your expectations, with our spacious and attractive rooms, as well as our comfortable beds contributing to your overall satisfaction. Moreover, your commendation of our staff's friendly and helpful service is deeply appreciated, as it reflects our commitment to delivering excellence in hospitality.Your kind recommendation holds significant value to us, and we eagerly anticipate extending our warm hospitality to those considering a visit to Chiang Mai. Thank you once again for choosing The Chiang Mai Riverside Hotel, and we eagerly await the opportunity to welcome you back for another memorable stay.Warm regards,The Chiang Mai Riverside Hotel

Response from Property: Dear Guest UserThank you for your feedback. We're delighted to hear that you enjoyed the decoration of our hotel and experienced great service during your stay. Providing a pleasant and welcoming environment is important to us, and we're glad that you found our decor appealing. Our team strives to deliver exceptional service to all our guests, and we're thrilled that you had a positive experience with us.If there's anything else we can do to make your stay more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back to The Chiang Mai Riverside in the future.Warm regards,The Chiang Mai Riverside Hotel

Response from Property: Dear HS-HKGThank you for selecting our hotel once again for your recent visit to Chiang Mai. We are truly delighted to hear that your stay with us was exceptional, and that you found pleasure in the elegant design of our rooms and the convenient location along the Ping River.We take great pride in the genuine hospitality our staff extends to each guest, and we are thrilled to learn that their heartfelt service stood out during your stay and your acknowledgment of our team's efforts is deeply appreciated. Once again, we extend our heartfelt gratitude for your continued patronage and for sharing your positive experience with us. We eagerly anticipate the pleasure of welcoming you back for another memorable stay in the future.Warm regards,The Chiang Mai Riverside Hotel

Response from Property: Dear Liuyu-JaneThank you for your wonderful review and for choosing to stay at The Chiang Mai Riverside Hotel. We are thrilled to hear that you had a fantastic experience with us.We are sorry to hear that you couldn't stay longer, but we hope to have the pleasure of welcoming you back for another amazing stay in the future. If there is anything else we can do to make your next stay even better, please do not hesitate to let us know.Warm regards, The Chiang Mai Riverside Hotel

Response from Property: Dear Valued Guest,Thank you for your detailed feedback on your recent stay at The Chiang Mai Riverside. We apologize for the inconvenience you encountered and appreciate your insights.We regret any inconvenience caused by the delay during check-in and the confusion with room arrangements. Your comments regarding our kitchen amenities and staff attentiveness have been duly noted, and we will address them internally to improve our service.Your feedback is invaluable to us, and we hope to have the opportunity to provide you with a better experience in the future.Warm regards,The Chiang Mai Riverside Hotel