Mercure Chiang Mai

The property provides excellent, friendly service and spotless rooms. It's conveniently located with good facilities and delicious breakfast options. Guests enjoy spacious, comfortable rooms at affordable prices.

Hotel was ok. Spacious rooms if the furniture was dated and had clearly seen better days. Had to fight the staff for bath towels. Also may be too many organised tours pass through there. They were often crowding around the reception area and were disruptive when clearly things could have been organised better (and more considerately of other guests). The organised tours perhaps being the reason for the bath towel shortage. Guessing due to lack of planning or foresight by management. Felt sorry for the cleaning staff as they were working long hours (hope they got over time pay). Because of this, when we returned to Chiang Mai a few days later, we purposely chose another hotel.

Old but very clean and cozy hotel big spacious room with a supermarket beside . Staff are friendly and kind and willing to help out . Parking are big and spacious too . Location I’m not too sure because only stay for a day and didn’t explore much of the surrounding . Will try visit this hotel again as the price is much lower than most hotel in the surrounding places and they provide welcome drink at the counter too .