Hee Chai
November 6, 2024
Booked 2 rooms for 8 nights. Overall rating is AVERAGE.
Demerits for:
1) Hotel provided only ONE complimentary bottle of water per room for the whole duration of the 8 days stay. When asked the reception, was rudely told that ONE bottle per stay. I was shocked that the hotel stinge on cheap item like bottle water when they earned EUR1,800 for my 8 days stay. Well, I could afford to buy from the local supermarket.
2) Hotel did not replenish the two sticks of instant coffee and sugar provided in the room. Same like the bottled water, nothing more! Absolutely stingy for max profit.
3) Shower is slippery bath tub. No rubber mat was provided.
4) One of the rooms had only one occupant (guest). Strangely the housekeeping seemed to know and replenish one bath towel per day.
5) Lift serving the basement carpark was not in service for the first 4 days. It was a nightmare to lug the heavy luggage from the basement carpark to the hotel reception.
There are some merits but not worth mentioning in this review.