Mingyu Rezen Hotel (Chengdu Happy Valley Southwest Jiaotong University) Reviews

Response from Property: Dear guests, thank you very much for staying with us, we are sorry that we did not meet all your expectations. In response to your questions, we have fed back to the relevant departments and have been highly valued, the hotel will take further improvement measures, sincerely look forward to your visit again!

Response from Property: Dear guest, thank you for taking your precious time to leave us your valuable comments. The hotel is committed to providing every traveler with an exclusive luxury vacation experience. We are very pleased to be able to create an unexpected surprise and a warm memory for you during the trip. Thank you again for your recognition of the hotel, we look forward to having you back again!

Response from Property: Dear guest, thank you for your stay and review. We sincerely apologize for not being able to provide you with satisfactory service this time. The hotel management attaches great importance to the problems you encountered during your stay at the hotel and appreciates your mood. Express understanding. The hotel's parking lot is very large and is connected to the elevator. The front desk also reminds you that it is best to go down from the elevator you came up from so that you can easily find your car. Regarding the bed sheet problem you reported, the bed sheets and duvet covers in each room are replaced and disinfected. If you are not satisfied or have any problems during your stay, you should contact our front desk in time and we will change the room for you immediately. Finally, I asked the front desk. Because I saw that you brought children, and I was afraid that it would affect your stay, I recommended a parent-child room type to you. The front desk also asked for your opinion and only charged the 70 yuan price difference, which you agreed to. , just checked in. We will do our best to ensure that all guests staying with us have a satisfactory experience. And we hope that you can visit our hotel again next time you come and experience our high level of service. All Lichen staff look forward to your visit again and sincerely wish you and your family happiness and happiness!

Response from Property: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to continue and hope to have more opportunities to serve you!

Response from Property: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to continue and hope to have more opportunities to serve you!

Response from Property: Dear guest, we regret that we could not let you have a wonderful time during your stay at Minyoun Hotel. We are sorry that we could not give you a perfect stay experience during your stay. I'm really sorry for your feedback that the hotel's soundproofing did not satisfy you, because the quarrel in the next room affected your stay. You can inform us as soon as possible to change rooms. The restaurant is about more than 100 square meters, and can accommodate more than 100 people at the same time. Because it is travel now, there may be too many people during the peak travel season, which may cause not enough seats. The restaurant has a wide variety of breakfast options, including stir-fried vegetables, bread, milk, coffee, rice noodles, rice, porridge, soy milk and fried dough sticks. We will continue to provide all-round, perfect and thoughtful services, and hope to gain your understanding and support. We encourage guests to contact us via room phone and WeChat at any time during their stay. We will serve you wholeheartedly 24 hours a day. We attach great importance to every guest's stay experience, and we very much hope to provide you with considerate and thoughtful service. We hope that you will give us a chance to experience the hotel's service during your next stay and enjoy more superior experiences. .

Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we will continue to move forward and hope to have more opportunities to serve you!

Response from Property: Dear guest, hello! Thank you for sharing your accommodation experience. We are glad to hear that you are satisfied with your accommodation experience. Your affirmation of our hotel is the greatest encouragement to us. We hope that we will have the honor to provide you with our most sincere service again in the near future.

Response from Property: Dear customer, hello! Thank you for your good comments and feedback. We will provide you with a more comfortable stay experience. Your good comments are our greatest encouragement and recognition. Thank you very much for your good comments and recognition of our hotel. We will continue to improve the quality of our service. Your good comments are our greatest gain. Thank you for giving us a thumbs up~ Looking forward to your visit again~

Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We hope to get your 5-point praise next time. You are very welcome to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!

Response from Property: Dear guest, thank you very much for your comments and feedback. We are sorry that this stay did not bring you a satisfactory experience. The hotel has always attached great importance to room cleaning, has strict and complete room cleaning processes and standards, and has always strictly implemented the regulations of local health functional departments and accepted regular inspections. The hotel management attaches great importance to the issues you mentioned. We very much hope to understand the specific information of your stay so that we can follow up the investigation and rectification in a timely manner. At the same time, the hotel will continue to implement various hygiene standards to ensure that guests stay at ease and comfort. Thank you for your pertinent feedback. We sincerely hope that this incident will not affect your impression of the hotel, and look forward to your next visit to enjoy more quality services.

Response from Property: Dear guest, hello, thank you for staying at Minyu Licheng Hotel. We know that it is the little details that make your stay more comfortable. We will continue to provide guests with better services. Hope to see you again soon!