Chengdudemaidou
November 29, 2023
The service in the hotel is very poor, not recommended. I chose this hotel because it is near the examination center. Before booking, I called to ask if the hotel has parking spaces. The hotel said they have dedicated parking spaces. After leaving the hotel, I found that the trunk of my car was scratched and contacted the hotel immediately. I returned to the scene as required by the hotel. The hotel and the property management were passing the buck to each other. After calling the police, I checked the parking lot video, but it turned out that the video equipment was old and blurry. The person in charge of the hotel has not appeared since the incident happened. The only thing the hotel manager said on the phone was that if there is any problem, just sue me in court. If the hotel had informed me in advance that there was a problem with the video recording in the underground parking lot, I would definitely not choose this hotel. Complaints have been made to 12315 and Ctrip. Guests who are planning to stay at this hotel please be careful. I have stayed in so many hotels on Ctrip over the years, and this hotel has the worst service, no doubt about it.
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