Rayfont Hotel Chengdu

Rayfont Hotel Chengdu Reviews

Rayfont Hotel Chengdu

No. 8-b Jialingjiang Road, Chenghua District, Chengdu, Sichuan, ChinaView Hotel Details
Rayfont Hotel Chengdu
Rayfont Hotel ChengduRayfont Hotel ChengduRayfont Hotel Chengdu
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Rayfont Hotel Chengdu Guest Reviews

4.4/5
1316 Reviews
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(1316)
Positive reviews(1220)
Reviews with photos/video(114)
Convenient location(227)
Easy to get around(188)
Close to train station(99)
Classy environment(73)
Strange smell in room(30)
Friendly front desk staff(26)
Great swimming pool(9)
Negative reviews(96)
Anonymous User
Deluxe Double Room
Checked in Dec 2024
Business travelers
13 Reviews
4.7/5
Amazing
Posted on Dec 6, 2024
Excellent hotel if you need to take the morning train from Chengdu East railway station. It's just a five minute walk from the hotel. There are plenty of food options around the hotel, but if you're planning to explore the city you might want to opt for a more centrally located hotel
Response from Property: Thank you for your review of the hotel. We look forward to welcoming you back for your next stay. Wishing you a pleasant life.
Dollie
Superior Double Room
Checked in Aug 2024
Couples
8 Reviews
5.0/5
Outstanding
Posted on Aug 10, 2024
Great hotel, a little confusing to find when finding it underground from the train station rather than above ground from the street, but it is signed and there are plenty of staff around to ask. Convenience store in the lobby. We got a free upgrade too.
Response from Property: Dear guest, Thank you for your appreciation and support. We will continue to work hard to provide you with better service and a pleasant stay experience. We look forward to your choosing our hotel again and wish you a happy life!
Anonymous User
Deluxe Double Room
Checked in Nov 2024
Couples
6 Reviews
3.5/5
Posted on Nov 22, 2024
We received a free upgrade to suite but the room was very dated and old. The amenities are very basic. The view is great but sound proofing is not great as we can hear the traffic from level 40.
Response from Property: Dear guest, thank you for staying at Longemont Rayfont Hotel Chengdu and providing valuable feedback and suggestions. We deeply apologize for the uncomfortable experience caused by the noise outside the hotel during your stay. As you can see, the hotel is adjacent to the East Railway Station, and noise issues are an unavoidable fact. If you feel that the noise is too loud to rest, close the window tightly to isolate some of the noise or call the guest service center to provide earplugs for you,We sincerely hope that this incident has not affected your impression of the hotel and look forward to your next stay!
Thebull
Deluxe Double Room
Checked in May 2024
Couples
8 Reviews
4.5/5
Great
Posted on May 19, 2024
overall was ok. staff was helpful, assisted us to order from mei tuan delivery because we do not have local phone number. location is extremely good of you are looking for chengdu east train station accom, itโ€™s directly connected underground. have a mini mart which you can get basic stuffs. bed and toilet were ok. although overall it may feel a little dated.
Response from Property: Dear guests: thank you very much for choosing our hotel, I believe this is a good choice for you, can make you satisfied. Look forward to your next visit! Have a nice life!
Cindy
Deluxe Double Room
Checked in Nov 2024
Travel with friends
6 Reviews
4.5/5
Great
Posted on Dec 10, 2024
Chose this hotel because have to travel by train to somewhere else next day early morning. Its location is strategic as it is near to the train station. But somehow thereโ€™s too many accomodation with similar name at same area, which cause some confusion and having to bring our luggages around to ask and confirm. Not much attractions or things to see around, so if you are looking for a hotel that is convenient and near to the lively areas, this is not the best choice. Room is very spacious and clean. Thereโ€™s many amenities just that the room is slightly dark.
Response from Property: Dear guest, thank you for your review. The Longemont Hotels comprises four hotels: Longemont Hotel Chengdu,Longemont Rayfont Hotel Chengdu,Longemont Yesinn Hotel Chengdu, and Longemont Rayfont Apartment Hotel Chendgu. The first three hotels are connected, while the Rayfont Apartment Hotel stands alone in a separate building. Each hotel has its own name sign above, and they differ in decoration style and price. You can choose according to your needs. There are staff available 24/7 in the hotel lobby. We look forward to your inquiry and wish you a pleasant life!
Anonymous User
Deluxe Double Room
Checked in Nov 2024
Family
16 Reviews
4.5/5
Great
Posted on Nov 17, 2024
Good location, just across the road from Chengdudong Railway Station, very convenient, room was nice but the shower head needed some fixing and the sink area was flooded
Response from Property: Dear guest, Thank you for choosing Longemont Rayfont Hotel Chengdu. The issue you raised has been recorded and reported to the relevant department for investigation. If similar situations occur during your stay, you can promptly tell us. The front desk will arrange a room exchange in a timely manner. We look forward to your next visit! Wishing you a happy life!
Hanprasertporn
Deluxe Twin Room
Checked in Oct 2024
Travel with friends
14 Reviews
3.7/5
Posted on Oct 31, 2024
very good location but the underpass directly to the train station is closed unfortunately. very spacious and clean room with very nice view. Breakfast is just ok
Response from Property: Dear guest, thank you very much for your recognition and suggestions on our hotel services and all aspects. This is the driving force behind our continuous progress, and we also appreciate the experience you shared during your stay. We will continue to provide thoughtful service to our customers and hope that you will continue to support and encourage us. We look forward to your next 5-star review.
Travel Cat
Superior Double Room
Checked in Oct 2024
Couples
45 Reviews
4.7/5
Amazing
Posted on Oct 22, 2024
We love the convenience and comfort of this hotel. Only complaint is that we requested a quiet room on our third stay at the hotel and they put us directly behind the elevators. It sounded like an airplane throughout the evening. Obviously we did not sleep well. The gym and pool are amazing, and the service is pretty good. Please avoid guest rooms behind the elevators ๐Ÿซค๐Ÿ˜ด
Response from Property: Dear guest,This is a sincere greeting and apology from the Rayfonthotel chengdu. Thank you very much for taking the time to share your stay experience. Due to the special location of the rooms, you may hear some noise. If you feel that the noise is too loud to rest, please call the guest service center and we can provide earplugs or change your room. We look forward to your next stay and wish you a pleasant life.
AirMaliwan
Superior Double Room
Checked in Oct 2024
Travel with friends
9 Reviews
5.0/5
Outstanding
Posted on Nov 17, 2024
Good location, near train station but far from Interesting tourist attractions but we can use subway same with train station.
Response from Property: Dear guest, The Longemont Hotels is located at No. 8 Jialingjiang Road, Chenghua District (about a 5-10 minute walk from Chengdu East Railwanystation, which has subway and airport bus,Metrolines 2 and 7, as well as many bus routes for your convenience). The hotel staff are professional and thoughtful, and the facilities and equipment are complete. We look forward to your visit.
ADOPTfamily
Superior Double Room
Checked in Oct 2024
Couples
17 Reviews
5.0/5
Outstanding
Posted on Oct 19, 2024
Great service, clean modern hotel in great location next to Chengdu North Railway Station. Short walk and convenient for travellers needing HSR access. Will definitely used again when in Chengdu
Response from Property: Dear guest, It is a great honor to receive your praise. Thank you for your recognition of the hotel. Rayfont Hotel Chengdu is located on the north side of the East Square of Chengdu East Railway Station. The underground passage is connected to the exit of the East Railway Station, and you can directly reach the hotel lobby along the passage. Check out is only a five minute walk away from the ticket checkpoint, which is very convenient for travel. We look forward to your next stay and wish you a happy life.
New
Deluxe Twin Room
Checked in Oct 2024
Travel with friends
5 Reviews
5.0/5
Outstanding
Posted on Oct 25, 2024
Very great location! Just 1 mins to the Train Station, it suits for people who will take a high speed train
Response from Property: Dear guest, It is a great honor to receive your praise. Thank you for your recognition of the hotel. Rayfont Hotel Chengdu is located on the north side of the East Square of Chengdu East Railway Station. The underground passage is connected to the exit of the East Railway Station, and you can directly reach the hotel lobby along the passage. Check out is only few minutes walk away from the ticket checkpoint, which is very convenient for travel. We look forward to your next stay and wish you a happy life.
Ka Yan
Superior Double Room
Checked in Oct 2024
Solo travelers
7 Reviews
4.0/5
Very Good
Posted on Oct 25, 2024
Walkable distance to Chengdu East station, passing by Longemont Hotel. Convenient if needed to catch train early in the morning to Huanglong Jiuzhai station. Cleanliness is acceptable but could be better. Overall decent stay but wish that the lightning in the room could be adjust brighter. Recommend if needed to commute to Chengdu East station.
Response from Property: Dear guest, Thank you for choosing to stay at Rayfont Hotel chengdu and giving a good review of the hotel's accommodation service. We hope you can continue to support us and strive to bring you a better service experience. We hope to meet you again soon! Wishing you a happy life!
Benz L.
Superior Double Room
Checked in Oct 2024
Couples
1 Reviews
4.5/5
Great
Posted on Oct 28, 2024
Overall a good place to stay. Nice and clean with convenient location. The room is big but the layout is a bit strange for me so it feels like itโ€™s not that big. Good thing is they provided plenty of water :)
Response from Property: Dear guest, Thank you for choosing to stay at Rayfont Hotel chengdu and giving a good review of the hotel's accommodation service. We hope you can continue to support us and strive to bring you a better service experience. We hope to meet you again soon! Wishing you a happy life!
cheriediaries
Superior Double Room
Checked in Sep 2024
Solo travelers
11 Reviews
4.5/5
Great
Posted on Oct 15, 2024
The location of the hotel is really good - it is located literally across the road from Chengdu East station.
Response from Property: Dear guest, It is a great honor to receive your praise. Thank you for your recognition of the hotel. Rayfont Hotel Chengdu is located on the north side of the East Square of Chengdu East Railway Station. The underground passage is connected to the exit of the East Railway Station, and you can directly reach the hotel lobby along the passage. Check out is only a five minute walk away from the ticket checkpoint, which is very convenient for travel. We look forward to your next stay and wish you a happy life.
Hui Yin
Superior Double Room
Checked in Sep 2024
Travel with friends
4 Reviews
5.0/5
Outstanding
Posted on Sep 17, 2024
Hotel is conveniently located next to the railway station to tianfu international airport. Easy and smooth check in process.
Response from Property: Dear guest, It is a great honor to receive your praise. Thank you for your recognition of the hotel. Rayfont Hotel chengdu is located on the north side of the East Square of Chengdu East Railway Station. The underground passage is connected to the exit of the East Railway Station, and you can directly reach the hotel lobby along the passage. Check out is only a five minute walk away from the ticket checkpoint, which is very convenient for travel. We look forward to your next stay and wish you a happy life.