Rayfont Hotel Chengdu

Rayfont Hotel Chengdu Reviews

Rayfont Hotel Chengdu

No. 8-b Jialingjiang Road, Chengdu, ChinaView Hotel Details
Rayfont Hotel Chengdu
Rayfont Hotel ChengduRayfont Hotel ChengduRayfont Hotel Chengdu
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1 night

Rayfont Hotel Chengdu Guest Reviews

4.3/5
909 Reviews
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.3
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All Reviews(909)
Positive reviews(829)
Reviews with photos/video(80)
Convenient location(131)
Easy to get around(123)
Close to train station(67)
Classy environment(65)
Strange smell in room(28)
Perfect for business trips(16)
Friendly front desk staff(10)
Loved the view(6)
Negative reviews(80)
Thebull
Deluxe Double Room
Checked in May 2024
Couples
8 Reviews
4.5/5
Great
Posted on May 19, 2024
overall was ok. staff was helpful, assisted us to order from mei tuan delivery because we do not have local phone number. location is extremely good of you are looking for chengdu east train station accom, it’s directly connected underground. have a mini mart which you can get basic stuffs. bed and toilet were ok. although overall it may feel a little dated.
Response from Property: Dear guests: thank you very much for choosing our hotel, I believe this is a good choice for you, can make you satisfied. Look forward to your next visit! Have a nice life!
Guest User
Deluxe Twin Room
Checked in Apr 2024
Family
2 Reviews
3.5/5
Posted on Apr 14, 2024
Having stayed at a number of hotels this trip, Rayfont was definitely more average when compared to the others. The hotel smelled like smoke from all the smoking in rooms, the carpets were a bit questionable and there were no extras such as bidet toilets or slippers or automatic services such as XiaoDu like many of the other hotels in that price range. Also there were two of us staying but there was only one cup and one toothbrush.... not sure if they forgot to replenish. All in all very average for the price.
Response from Property: Dear guests: thank you for choosing our hotel for this trip. Xiaolong feels guilty for not being able to bring you a good check-in experience. We have paid great attention to your question, have developed one by one rectification measures, the room for ventilation and air purification treatment, I hope you can give Xiaolong the opportunity to serve you again, I wish you a happy life!
Dennis Ong
Superior Double Room
Checked in Apr 2024
Couples
5 Reviews
4.0/5
Very Good
Posted on Apr 18, 2024
We got an upgraded room. Room was clean but there is a stench of smoking smell when we enter. Hotel is near the high speed rail station and is within walkable distance through the underpass
Response from Property: Dear guests: thank you very much for choosing our hotel, I believe this is a good choice for you, can make you satisfied. Look forward to your next visit! Have a nice life!
Seafarer
Superior Double Room
Checked in Feb 2024
Business travelers
41 Reviews
4.2/5
Very Good
Posted on Mar 3, 2024
Convenient direct access from Chengdu East train and MRT stations to hotel lobby. Clean room, sheets, shower. Courteous front desk and housekeeping staff. Will return.
Response from Property: Dear guests: thank you very much for choosing our hotel, I believe this is a good choice for you, can make you satisfied. Look forward to your next visit! Have a nice life!
ลุ่ย
Deluxe Double Room
Checked in May 2024
Couples
6 Reviews
4.5/5
Great
Posted on May 18, 2024
The location is good for those who want to travel by high speed train.
Response from Property: Dear guest : It's a 7-minute walk from the hotel to Chengdu East Railway Station, from the second floor underground of the hotel can direct access to Chengdu East Station subway, , do not worry about cold in winter, summer rain do not worry about getting wet.
Abdul
Deluxe Twin Room
Checked in Oct 2023
Business travelers
2 Reviews
2.5/5
Posted on Oct 5, 2023
The location was decent, but the hotel staff didn’t have any customer service skills at all. I won’t stay here again on my next trip to Chengdu.
Response from Property: Dear guest: Thank you for your stay in Chengdu Rayfont Hotel . We are deeply sorry for the inconvenience caused by our service. Meanwhile, we sincerely thank you for your questions. We will also strengthen training and assessment of each staff member's business skills and enhance each staff's service awareness. Wish you a happy life!
Harshad Billimoria
Deluxe Double Room
Checked in Apr 2023
Family
23 Reviews
5.0/5
Outstanding
Posted on May 3, 2023
The rooms are nice and spacious... it is jst opposite the east train station and very easy to get to the train station. I travelled with my family and had a pleasant and comfortable stay.
Response from Property: Dear guest, we are delighted to see that you are satisfied with your stay experience. We welcome you to visit our hotel again in the near future. Wishing you a happy life!
YatWong
Deluxe Twin Room
Checked in Apr 2023
Family
7 Reviews
4.2/5
Very Good
Posted on Apr 11, 2023
Great location, we just stopped off for one night after the long HSR from Shenzhen and was picked up by the driver for our tour to Jiuzhaigou. The hotel is just across the road from Chengdu East Station, out of the exit through the tunnel and your on the other side of the road and its just on the right of the tall building.
Response from Property: Dear guest:Thank you so much for choosing stay at Ruifeng Hotel. The passage on the second floor of the hotel provides direct access to Chengdu East Station, so there's no need to worry about getting cold in winter or getting wet in summer when it rains.Wishing you a happy life!
Kyle Richard
Deluxe Double Room
Checked in Sep 2021
Business travelers
11 Reviews
5.0/5
Outstanding
Posted on Oct 1, 2021
Close to the Chengdu railway station right across the road ! Very nice hotel ! Offers a room of quality above its price
Miss Africa
Superior Double Room
Checked in Jul 2021
Solo travelers
13 Reviews
4.2/5
Very Good
Posted on Jul 31, 2021
The location is very ideal. When you arrive it feels and looks really cool. Tradiotinal and culture are the words that come to mind. The hotel has some really cool features. It is a little older but still in a good condition. I am of the opinion that breakfast could have a few more options. Was a good experience nonetheless.
Darri
Deluxe Double Room
Checked in Jul 2021
Friends
13 Reviews
5.0/5
Outstanding
Posted on Jul 27, 2021
As usual my stay at the Rayfont was nothing short of amazing. The front desk staff are always so professional when dealing with me at check in. And they provide good service when requested. The rooms are just great, stacked with all the amenities I needed, just in case I forgot anything, the room would have it ready for me when I arrived. The rooms are always clean and spacious. I normally request for a late check out and they always obliged I love staying at the Rayfont!
Guest User
Deluxe Twin Room
Checked in Jul 2021
Friends
1 Reviews
4.7/5
Amazing
Posted on Aug 16, 2021
Hotel is nice, great location near to the train station and not too far from the Panda reserve.
MynameIsBob
Deluxe Twin Room
Checked in Oct 2021
Solo travelers
18 Reviews
3.0/5
Posted on Oct 16, 2021
Nice location, very rude customer service
Park
Superior Double Room
Checked in Oct 2021
Couples
6 Reviews
4.0/5
Very Good
Posted on Oct 9, 2021
Nice location with relatively small room
Jesień
Superior Double Room
Checked in Jul 2021
Solo travelers
4 Reviews
3.5/5
Posted on Jul 29, 2021
Not as clean as I thought, and pretty old.