Hotels near Clarence T Jones Observatory, Chattanooga

I stayed at this location of Homewood suites in Chattanooga, Tennessee. During my stay staff we're good except one person. The breakfast person named Sharon whom isn't nice, heard other people say how they won't eat breakfast when she is there. The only time I felt comfortable to get breakfast is when the other breakfast person named Stephanie was there. Stephanie is great, great personality, nice smile. But on August 13 during the social I got for myself three plates of different items. One plate was two slices of pizza, 2nd plate had salad and croutons, 3rd plate had cubed cheese and cookie. I took it to the room and my Ada companion forgot his plate of two slices of pizza so I went back down to get it and all of a sudden after grabbing a plate I felt a slap on my right arm, thought it was my Ada companion, nope it was Sharon, after physically assaulting me she proceeded to tell me that ”you can't have anymore food as you've already had 3 plates”. I'm a diabetic and should never be told by some stranger I can't have food. She's not related in any form and she's not paying my bills so she had no right to tell me what to do. And I've had a heart attack and spinal Stenosis and Tourette Syndrome. I thought it was illegal for a hotel staff to hit a guest, a disabled one at that. I reported it and nothing was ever done about it. I never again went downstairs to get breakfast on the days Sharon was there as I didn't feel comfortable being around her and didn't go downstairs for the days the social was as I didn't feel like putting up with being hit again and being told I can't get food cause she has to feed other guests. I worked for Hampton and I know you don't touch a guest at all and you don't tell a guest what to do as in when they are getting food. Not sure what she's thinking but thought something would be done about how she physically assaulted me and told me I can't get food when I'm a diabetic. She caused me mental anguish and stress. And also when they had the social I got a cup of liquid that had an unknown substance without a label and as they had beer I was assuming it was Wine. So I was smelling it to see if I could identify what it was and Sharon Chimes in ”Why are you smelling it when it's just Tea” what's it any of her business why I am smelling it. Pictured was my plates that Sharon thought were 3 plates of pizza. Like I said unless Sharon wants to pay all my bills from now on then yeah but otherwise she has no right to tell me anything and needs to mind her own business. Also at this hotel disabled people have no rights and they think it's okay for a staff member to physically assault a disabled person as myself. Been discriminated against disability at this property and physically assaulted that caused me mental anguish and stress and heart attack symptoms as I've already had one in the past. Nice to see that disabled people have no rights and it's okay to tell a disabled person/diabetic you can't get food. And for Sharon

We came to see a play and had an exceptional stay at the hotel. We had checked in on the app; Gary Potts at the front desk greeted me by name as a titanium member and thank me for my loyalty when he gave me the keys to our room on the 15th floor. Great view of the city. The next day we returned to the front desk because I was shocked to see Uber wanted $49 for the short ride to the theater. Gary greeted us by name and agreed that there should be another option. He called a taxi service and scheduled one for us after confirming the price ($3.50!) and verifying the details with us. Lisa, who also was at the front desk, assisted us with maps and information about the local area. It was a pleasure to have both of them take such a personal interest. The next day when we checked out, Lisa asked about the performance and chatted with us again. The personnel in the restaurant and bar were also very professional and attentive. This property obviously puts a priority on its clientele as well cleanliness and upkeep.. We're not sure when we'll return to Chattanooga, but this is where I know we will stay.

The hotel is decent but we had a very uneven experience. I think some of it was unique circumstance. We originally booked a corner 2 queen bed room. The check in process was fast and efficient however when we went to our room we immediately noticed a fair amount of mold build up in the shower so we asked to change to another room of the same type. The bellman hadn’t even put the bags in the room yet so it made it easy to change. The next room we went in appeared to be fine until my daughter open the blinds and we found a wasp behind it. Thinking it was no big deal I removed the wasp from behind the blinds but then noticed 2 more. I looked up in the very top corner and nestled all the way up was a wasp nest. The bellman was still with us unloading our bags so we both snapped pictures of it and we obviously had to move again. This time they put us in one of the suites which we very much appreciated the gesture. The room was quite spacious so that was nice. However, it only had 1 king instead of queens which meant someone was going to have to sleep on the couch. This ended up being me so I pretty much didn’t sleep for a few nights. Also the room was a handicap room so the shower had no door and only a shower curtain that was about 3 feet off of the ground. So you had to shower in the corner or the shower and water would get everywhere in the bath room because there was nothing to stop it from splashing. The final night we were there the manager who was on duty offered to comp a dinner for my family given all of the changes. Again, we appreciated the gesture as we didn’t ask for that all. That meal took over 2 hours because the service was very slow. I’m pretty sure they had a 13 or 14 top seated at the same time as us so that was likely the reason. This meal actually ended up on my final bill so it wasn’t comped at all. I didn’t have the energy to fight it so I just let it go. I thought the staff was friendly and they tried to accommodate so that was all appreciated.

My wife and I spent one night at The Edwin Hotel and it could not have been better. We tried to make the most of the on-site amenities and visited both Whitebird and Whiskey Thief. Both were great experiences. The next morning we had breakfast at Rembrandts in the nearby art district. Our room was a welcome change from chain hotels and was nicely appointed. Our view was mainly of the Hunter Art Museum but we could see the Tennessee River also. The location is a huge plus and we enjoyed walking across the Walnut Street Bridge and over into Coolidge Park. This is one of the best hotels we have ever been to and would love to return.

This hotel was in a wonderful location. We were in walking distance to lots of good eateries, the aquarium and the river walk. The front staff that we encountered were always kind to us and helpful. We booked a double room and it was nothing spectacular about it. Clean but not spotless. It was comfortable enough to enjoy a weekend getaway as a family. I did notice there was some sort of pink stain in the tub and some shed hair…I just cleaned it out before we used it. The WiFi was good, so we were able to do homework and check emails. All in all, not a bad place to stay! The pool area was nice for the kiddos!

I'm looking forward to staying here this week. I visited Chattanooga a few weeks ago, and stayed at a different Hilton property. This trip, we wanted to stay by the river. Before heading home from my previous trip, I stopped into the HGI, and what a wonderful staff. Emily and Christine told us about the hotel, gave us food and drink establishment recommendations, and room recommendations. All this when our reservation is 3 weeks out. If they treat you like that when you're not a guest, that's all you need to know about how they'll treat you while there. Most importantly, they gave me the restaurant choice to celebrate my bride's birthday. See you soon!

Great location and good service. The key is a small kitchen, suitable for Chinese guests to cook for themselves.

The hotel is in a very good location, you can walk to the river, and the aquarium is just across the road. There are many restaurants around, and there are many choices. The hotel is not special, it is quite standard, and the room is relatively large.