Hotels near Church Panagia Arkoudiotissa, Chania

We have just returned from our trip to Chania, Crete. Our week long stay in Lena Beach Hotel was excellent in every single respect! We enjoyed the beautiful setting, fantastic breakfast and most of all, the fantastic service offered by Ioannis (hotel manager) and the team. The staff went out of their way to make us feel welcome and even helped us organise and book taxi transfer from the airport. The hotel has a very relaxed atmosphere and all staff go out of their way to give a personal touch. The pool area was stunning and access times were brilliant (open until 9pm). There are some beautiful beaches only a few minutes walk from the hotel, of which we visited every evening to watch the gorgeous sunsets! We were in a Triple room with a beautiful sea view. The room catered for our every need and the powerful air conditioning was definitely appreciated! The balcony area was very private. We had a sound sleep every night! The area is absolutely stunning and we enjoyed days out in Chania and Imbros Gorge, as well as having an unforgettable trip out to Gouvreneto Monasteries. Thank you Ioannis and your team for making our holiday so special! We will definitely be returning 😊

I booked to Elia Potie in Chania and I called the day before to ask for a shuttle from the airport to the hotel (the hotel offered this service). I asked for the driver to have a POS so I pay with a credit card. A driver came at the airport, he was nice but did not have POS because nobody from the hotel informed him about it. Thus, I had to walk with him around the city to a taxi place where his partner had the POS to pay. At the hotel and during my check in I was informed that my breakfast will not be served at my hotel but in another hotel 300 meters away. I complained because this was not written in the description of the room/hotel. Then, I had to walk with my suitcase to the hotel I booked (the check in was at the hotel where breakfast was served). When I arrived I found out that there is no elevator and I had to carry my luggage upstairs which was not possible because I broke my hand a few months ago (see pictures). I called the reception of the hotel and they told me that they do not offer groom service. I went to the room and left the suitcase downstairs. I informed the reception that either they should arrange so the suitcase is carried to my room or offer me a free cancellation. Moreover the room had a bad smell...I do not know if it is humidity or the smell from the bathroom... I also asked for a room change afterwards. The manager refused through the receptionist to offer me a free cancellation or change me room. The only thing the reception did was to send a person to carry my suitcase to my room afte two hours. Moreover, the room is above a bar and there is music playing until one a.m. Terrible experience, I do not recommend this hotel chain to anyone. The management is UNPROFESSIONAL and offer NO CUSTOMER SERVICE! Of course I informed Hotels.com immediately and they were trying to find the manager but he/she was hiding!

Stayed in suite with sea view. The view was amazing. The room was lovely, bed super comfy. There was a nice vanity table to get ready at. Bathroom was big and clean. The service at reception were very helpful. The location was great right in old town but not too noisy - music from restaurant in evening but I liked it and church bells on Sunday. I really enjoyed my stay here and was very happy with the suite. Couple of things to point out: there was no furniture on the balconies and aside from a pouf, no furniture in room to move outside. So meant nothing to sit on to enjoy balcony and it’s view. Also the curtain was only half curtain so to block out light need to shut the shutters which then restricts air. I didn’t mind but if you want darkness to sleep might need to bring eye mask. Like I said only minor things. Overall great place. Hot water - i mention as I know this is important to people :)

We stayed here on our first time visit to Crete and it did not disappoint! The hotel is in the heart of the Old Town and a few feet from a plethora of restaurants and shops! The hotel is situated in front of the harbor that is buzzing with people and activities. Our room had an amazing sea view! We could not get enough of the gorgeous view! Our room was well-sized and pretty. The hotel staff were very attentive and accommodating. The included breakfast was generous and included traditional Cretan fare with fruits, pastries, eggs, assorted breads, etc., Neo Chora beach is walking distance from the hotel. We spent an enjoyable time on this quiet beach. I would stay here again and wholeheartedly recommend this hotel!

Great place to stay in Chania. It has an excellent location, close to the Old Port, the bus station, supermarkets and shops. The room was cleaned every day and the staff was incredibly friendly and helpful. The breakfast was also really good. 100% recommended!

My stay at this hotel was characterized by an outstanding location, close to the city center and conveniently surrounded by various food stores, pharmacies, and supermarkets. The receptionist was exceptionally kind and helpful, enhancing the overall experience. However, the absence of an elevator posed a challenge, especially when handling luggage, making it less convenient. Nonetheless, the room itself was remarkably comfortable, and the presence of a taxi station right in front of the hotel proved to be a practical perk.

We have only been here one night, but so far, the entire experience has been fantastic. On arrival, we were greeted with a delicious cocktail from the bar, where we sat and filled out the checkin forms. The car was parked for us for 15euros, meaning we didn’t have the battle to find a parking space in the busy Chania. The people have been fantastic, nothing is too much trouble, and they even took our luggage to our room, which was wonderful. And the breakfast this morning - it was fantastic. Both a buffet style breakfast and ‘a la carte’ option available. The entire team at breakfast were attentive, and made the whole experience feel very relaxing. Lastly, the rooms! They are beautiful, with double-width showers, beautiful bedding, blackout blinds, excellent AC and tastefully decorated rooms. In summary, this his has been a great find for us. Perfectly located in the heart of Chania, just a 5 minute stroll to the harbour. The whole experience has been brilliant. Looking forward to the last few nights of our stay. Thank you all!

Can only echo all the other reviews. From the moment you enter the clean smart reception there is an air of total relaxation. all of the staff were very attentive without being over the top. Special mentions go to Manager owner Petros whose genuine customer service and caring sets the culture for the entire hotel to restaurant staff Manolo and Anastasia both of whom are great characters and made the stay extremely enjoyable. The food was absolutely AMAZING the milanese risotto with ossobucco takes a lot of beating but this was surpassed by the lobster and scallop soup (see photo). We could not fault the room either. Yes is was one of the top rooms the dome suite 532 and yes the views from both inside and the pool were great. There was the coastal rd but did not interfere with the relaxing vibe. Prices within the hotel were very fair, often cheaper than outside (which is fantastic based on the quality). The Cretan wines recommended by Manolo were some of the best we have experienced. Would certainly book this again, just looking for the excuse now.

Perfect stay in a lovely small-feel hotel right on the beach. All the staff were very friendly and welcoming. Sam and George in particular made us feel like VIPs! The breakfast spread was one of the best I have ever had in a hotel, with a vast range of cooked and continental options. Everything was spotless. The restaurant offers a good range of drinks and lunch (on the beach or on the lawn) and dinner in the evening. If you fancy a change of scenery for dinner, I recommend walking along the beach at sunset to eat at one of the many excellent beach bars towards to harbour.