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Jinling Plaza (Changzhou) Guest Reviews
4.4/5
926 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.4
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(926)
Positive reviews(879)
Reviews with photos/video(72)
Delicious breakfast(109)
Easy to get around(49)
Friendly front desk staff(45)
Poor air conditioning(23)
Perfect for business trips(21)
Tasty restaurant(20)
Convenient parking(20)
Delicious buffet(4)
Negative reviews(47)
Dieter Werner Rudolf
Superior Double Room
Checked in Aug 2024
Business travelers
5 Reviews
3.5/5
Posted on Dec 3, 2024
Heating system working not verry good on second day , roomservice send electric heater .
Response from Property: Dear,guest,welcome to our hotel. I apologize for your dissatisfaction during your stay. We will pay more attention to the maintenence of equipment and hope to give you a better experience next time. We look forward seeing you again. Wish you all the best. ---Jinling Plaza
Zainub
Business Double Room
Checked in May 2023
Family
32 Reviews
4.5/5
Great
Posted on Aug 4, 2023
The hotel was great, most importantly clean. The buffet breakfast had a wide variety and there was alot of people. The hotel staff was amazing and extremely friendly with my daughter. They kept her entertained and played with her. I would definitely recommend this hotel
Response from Property: 尊敬的賓客您好!非常感謝您對酒店的信任與支持我們為此感到很榮幸!感謝您對酒店的喜愛,您的滿意是我們追求卓越的不竭動力,我們一定再接再厲,將酒店打造成環境更好,服務更優、性價比更高的酒店!真誠地期待着與您的再次相會!祝您工作順利,生活愉快!——金陵江南大飯店
Guest User
Superior Double Room
Checked in Dec 2022
Solo travelers
1 Reviews
4.7/5
Amazing
Posted on Jan 25, 2023
Old Hotel but very comfortable with nice rooms and well equiped Washroom. Very close to the highway, Dinosaur park not far and good Restaurants in acceptable distance. The breakfast was excellent, highly recommended
Response from Property: 尊敬的賓客:感謝您選擇入住常州金陵江南大飯店,我們十分抱歉在您入住期間並未達到您的預期,我們已將您的意見反饋給相關部門並將不斷努力改善,賓客的滿意度對我們十分重要,再次感謝您的反饋,期待您的再次入住!-金陵江南大飯店
SRIRAM
Superior Double Room
Checked in May 2024
Business travelers
8 Reviews
3.5/5
Posted on Jul 4, 2024
OK OK hotel
Response from Property: 尊敬的賓客:您好,很高興給您帶來了一次愉快的入住體驗,您的認可就是對酒店最大的鼓勵!同時我們會將您的入住感受分享給所有同事,相信這一定能激勵他們更多的工作熱情!最後衷心期待您的再次光臨,祝您工作順利,闔家幸福!--金陵江南大飯店
Hryshko
Deluxe Double Room
Checked in Jul 2022
Couples
14 Reviews
5.0/5
Outstanding
Posted on Aug 29, 2022
Good location and nice rooms. However if you go there for a swimming pool - don’t do it. It’s horrible and old and dirty and overcrowded. I chose it for the swimming pool, but the pictures were not even close to be true.
Response from Property: 尊敬的賓客:您好!十分感謝您入住金陵江南大飯店。為每位賓客提供優質、滿意的服務一直是我們的不懈追求,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為您提供最優質的服務,期待您的再次光臨!--金陵江南大飯店。
SweetSnowy
Superior Double Room
Checked in Aug 2023
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Dec 2, 2023
good room condition
Response from Property: 尊敬的賓客:您好!十分感謝您入住金陵江南大飯店。為每位賓客提供優質、滿意的服務一直是我們的不懈追求,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為您提供最優質的服務,期待您的再次光臨!--金陵江南大飯店。
Tujiangbuguai
Superior Room
Checked in Apr 2024
Family
42 Reviews
4.0/5
Very Good
Posted on May 5, 2024
The hotel's hardware facilities and supporting facilities are indeed in line with the standards of a five-star hotel, and the service is also professional and enthusiastic. The hotel is in a good location, just a few minutes from the highway.
The equipment in the room is also relatively complete, but the level of hygiene and cleanliness needs to be improved. There is a layer of dust on the desk, there are many greasy handprints on the glass coffee table, there are stains on the back of the toilet seat, and the toilet roll cover is relatively dirty.
I hope there will be improvements in the future.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your trust and support for our hotel. We are honored for this! Thank you for your love for our hotel. Your satisfaction is our inexhaustible motivation to pursue excellence. We will continue to work hard to build our hotel into a hotel with a better environment, better services and higher cost performance! Sincerely look forward to meeting you again! I wish you a smooth work and a happy life! ——Jinling Jiangnan Hotel
Dainiqulvgeyou
Business Double Room
Checked in Apr 2024
Family
17 Reviews
1.5/5
Posted on May 5, 2024
It was extremely difficult to communicate with the hotel front desk. I booked a room one week in advance, but the two rooms were not arranged together and had different room types. One room was not like the room in the picture, and the bedroom was at a right angle after the door. The other room had a hole in a tile outside the bathtub, which looked scary. The housekeeping said it was normal and the other room did not have this problem.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing to stay at Jinling Jiangnan Hotel Changzhou. We are very sorry that your expectations were not met during your stay. We have fed back your feedback to the relevant departments. We will strengthen the maintenance of the hotel's hardware facilities, enhance the sanitation and cleaning of various points in the hotel, and strengthen training for employees to improve our service quality. Guest satisfaction is very important to us. Thank you again for your feedback and look forward to your stay again! - Jinling Jiangnan Hotel
Guest User
Superior Room
Checked in Apr 2024
Family
6 Reviews
5.0/5
Outstanding
Posted on May 5, 2024
I stay here every time I come to Changzhou. The location is excellent and not far from the China Dinosaur Park. There are business districts in front and behind, including Global Harbor and Hanjiang Road Night Market, which are good for shopping. There is a bus stop outside.
The price is moderate, and compared with chain hotels, it still has a certain taste.
It is relatively quiet and the sound insulation effect is OK.
The breakfast buffet is rich in variety and tastes good.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your trust and support for our hotel. We are honored for this! Thank you for your love for our hotel. Your satisfaction is our inexhaustible motivation to pursue excellence. We will continue to work hard to build our hotel into a hotel with a better environment, better services and higher cost performance! Sincerely look forward to meeting you again! I wish you a smooth work and a happy life! ——Jinling Jiangnan Hotel
Owen-Yang
Superior Double Room
Checked in Mar 2024
Business travelers
209 Reviews
5.0/5
Outstanding
Posted on May 2, 2024
Our colleagues always stay here when they are on business trips, but the only downside is that the takeaways can't seem to be delivered to the room, and there is no robot to deliver them.
The hardware facilities are complete!
The breakfast is a bit worse than in previous years,
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your trust and support for our hotel. We are honored for this! Thank you for your love for our hotel. Your satisfaction is our inexhaustible motivation to pursue excellence. We will continue to work hard to build our hotel into a hotel with a better environment, better services and higher cost performance! Sincerely look forward to meeting you again! I wish you a smooth work and a happy life! ——Jinling Jiangnan Hotel
Guest User
Superior Room
Checked in Feb 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Apr 2, 2024
The room is clean and tidy, the front desk clerk is friendly, the accommodation comes with breakfast, which is delicious, the bean curd sheets and tofu soup are delicious,
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your trust and support for our hotel. We are honored for this! Thank you for your love for our hotel. Your satisfaction is our inexhaustible motivation to pursue excellence. We will continue to work hard to build our hotel into a hotel with a better environment, better services and higher cost performance! Sincerely look forward to meeting you again! I wish you a smooth work and a happy life! ——Jinling Jiangnan Hotel
Nanrenbangxiongdihui
Superior Double Room
Checked in Jan 2024
Business travelers
291 Reviews
4.5/5
Great
Posted on Mar 1, 2024
The price/performance ratio is average. For the same price, you can choose other five-star hotels. The hotel's various facilities are very old. The front desk service is poor. The room is clean and tidy. The location is very good. It is convenient to go anywhere.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your trust and support for our hotel. We are honored for this! Thank you for your love for our hotel. Your satisfaction is our inexhaustible motivation to pursue excellence. We will continue to work hard to build our hotel into a hotel with a better environment, better services and higher cost performance! Sincerely look forward to meeting you again! I wish you a smooth work and a happy life! ——Jinling Jiangnan Hotel
Guest User
Superior Double Room
Checked in Jan 2024
Couples
2 Reviews
2.7/5
Posted on Feb 16, 2024
I stayed at Jinling Jiangnan Hotel during the Chinese New Year trip to Changzhou. The hotel gave me a very average feeling. The front desk guy was not up to standard. The bellboy was very warm and friendly. This was the only thing I was satisfied with about the hotel. The room was average and not cleaned well. There were toothpicks and dust on the floor. The breakfast was monotonous and unchanged. Some dishes were still cold. Overall, I can only give it 50 points.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Jinling Hotel Changzhou and sharing your stay experience with us! We are deeply sorry for the inconvenience caused to you by not meeting your expectations during your stay. We have fed back your valuable feedback to the relevant departments of the hotel and are working on rectification. We will avoid such incidents from happening again; guest satisfaction is very important to us. Thank you again for your feedback and look forward to your stay again!
Kekoukeaidedaxianggezhu
Superior Double Room
Checked in Jan 2024
Family
16 Reviews
5.0/5
Outstanding
Posted on Feb 16, 2024
During the Spring Festival, I traveled with my family to several cities. I felt great in Changzhou, especially this big hotel. The two-meter big bed was comfortable for my family of three. The breakfast was very rich. I am very grateful to the two managers Ni Ping and Zhang Jialan for taking care of the baby. The following picture shows two small dinosaur toys and homemade yogurt given to the baby by the two. In addition, the receptionist who is about to retire in the lobby is also very nice. The hotel is very close to the dinosaur park and the price is cheap. It is highly recommended.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your trust and support for our hotel. We are honored for this! Thank you for your love for our hotel. Your satisfaction is our inexhaustible motivation to pursue excellence. We will continue to work hard to build our hotel into a hotel with a better environment, better services and higher cost performance! Sincerely look forward to meeting you again! I wish you a smooth work and a happy life! ——Jinling Jiangnan Hotel
Guest User
Superior Double Room
Checked in Jan 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Feb 11, 2024
The hotel staff has a good service attitude. The room is clean. The room on the 10th floor has a window, so you can see the sunrise and the scenery is very good. The breakfast buffet has a wide variety of options. It is very close to the China Dinosaur Park. If you go there, I recommend staying here. The price is very affordable.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your trust and support for our hotel. We are honored for this! Thank you for your love for our hotel. Your satisfaction is our inexhaustible motivation to pursue excellence. We will continue to work hard to build our hotel into a hotel with a better environment, better services and higher cost performance! Sincerely look forward to meeting you again! I wish you a smooth work and a happy life! ——Jinling Jiangnan Hotel