Tiantianhaoyunqi
March 16, 2024
A very ** hotel. First of all, the day before check-in, a so-called hotel housekeeper called and said that there was a free afternoon tea in the room and asked me if I wanted it. I said yes. When I arrived at the hotel, I asked the front desk and they said yes. They took me to the lobby bar and packed a snack for afternoon tea and took it back to the room. After checking out, they said that the deposit would be refunded one day later. The next day, 225 yuan was inexplicably deducted from the deposit. I asked the customer service and it was the cost of afternoon tea. I want to scold you. If you want to charge, you should take out my signature. If you don’t have a signature, you will directly deduct 225 yuan. You are a fraud. If you are short of money, you can tell me. You don’t need to use this to trick me. Secondly, the water from the bathtub faucet of the hotel, which has only been open for 2 years, actually has these black things in the picture. I didn’t dare to use the faucet in the shower room when I wanted to take a bath. I have no interest in taking a bath. Another thing is the layout of the hotel room, which can only be described as depressing and uncomfortable. The room height is very low, and the rectangular room is very narrow. Only one person can pass from the bed to the TV against the wall. Compared with Marriott in other cities, it is not a little worse. I doubt whether this Marriott Hotel in Jintan is a fake. In addition, the room manager apologized seriously and sent red wine and fruit after knowing that there was an unknown black object in the bathtub. This should be praised. I will definitely not stay at Jintan Marriott next time, and I will definitely not recommend it to my friends. It's so disappointing. I have been traveling for 20 years, and this is the first time I have been defrauded of my deposit by a hotel. I am convinced.
Original TextTranslation provided by Google