Hampton by Hilton Changsha South Station West Square

Hampton by Hilton Changsha South Station West Square Reviews

Hampton by Hilton Changsha South Station West Square

Building 10, Jinlun Xingguang Mingzuo, No.415 Xiangzhang East Road, Yuhua District, Changsha, Hunan, ChinaView Hotel Details
Hampton by Hilton Changsha South Station West Square
Hampton by Hilton Changsha South Station West SquareHampton by Hilton Changsha South Station West SquareHampton by Hilton Changsha South Station West Square
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Hampton by Hilton Changsha South Station West Square Guest Reviews

4.8/5
Excellent
7440 Reviews
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(7440)
Positive reviews(7365)
Reviews with photos/video(389)
Friendly front desk staff(2478)
Delicious breakfast(1787)
Classy environment(1529)
Easy to get around(1202)
Many amenities(1103)
Close to train station(478)
Perfect for business trips(222)
Negative reviews(75)
Silsea
Cozy 2-bed Room
Checked in Nov 2024
Family
3 Reviews
4.2/5
Very Good
Posted on Nov 4, 2024
recently stayed at this new hotel and had a pleasant experience overall. The rooms were clean, spacious, and stylishly designed, making for a comfortable stay. The location is particularly advantageous, being very close to the train station, which is perfect for travelers looking to explore the area or move on to other destinations. However, I did have one major expectation that wasn't fully met. Given that this is a Hilton property, I expected that the staff would have a solid English communication to assist international guests more effectively. Additionally, I found the breakfast options to be somewhat limited in terms of variety; I was hoping for a more international selection.
Response from Property: Dear friends, thank you for your support and love for the hotel, Huan Xiaopeng is very happy yo, your support has given Huan Xiaopeng a great power, in the future service we will continue to improve, continue to innovate, and strive to do better, thank you again for your support, I hope you have a different surprise and experience every time you come, every time you can find the feeling of home, I hope I will choose Hilton Pleasure Hotel Changsha South Railway Station again next time.
Guest User
Cozy Queen Room
Checked in Jul 2024
Business travelers
17 Reviews
4.7/5
Amazing
Posted on Aug 3, 2024
Good location. Good breakfast. Good service
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make continuous efforts to live up to your praise. Thank you again for your recognition of the hotel, look forward to coming again, wish a pleasant trip!
Hyperbiker
Deluxe Queen Room
Checked in Sep 2024
Solo travelers
3 Reviews
4.2/5
Very Good
Posted on Sep 15, 2024
Clean room but there is nothing around the hotel other than it is near to Changsha South HSR station. I will stay at Changsha Station if I visit Changsha again but not Changsha South.
Response from Property: Seeing your comments and your appreciation of our Changsha South Station Hilton Friends, we only hope that everything we do, we hope to leave you with a good memory. Tired when I want to stop and rest my feet, the first thought in my mind is Huan Xiaopeng. ~~~~ sweet little friend
puneet
Deluxe Queen Room
Checked in Sep 2024
Travel with friends
3 Reviews
4.5/5
Great
Posted on Oct 1, 2024
Nice hotel. Very clean, excellent staff with excellent service.
Response from Property: Hi, dear guest officer, thank you very much for your recognition of Huanpeng home, your satisfaction is the eternal pursuit of Huanxiao friends, the service is endless, we will make unremitting efforts, hope to create a better memory of each of your Huanxiao friends trip ~~ Happy Huanxiao friends
Guest User
Cozy Queen Room
Checked in Jun 2024
Business travelers
14 Reviews
4.2/5
Very Good
Posted on Jun 10, 2024
Very suitable for business trip and good location Want to stay again if go to there.
Response from Property: We are waiting carefully, just to bring you the mostsatisfactory stay experience, very honored to meet with you,thank you for your affirmation and support of the hotel, thestars come every night, migratory birds in the actual return ofchanges, always some wind, some like a dream, some longstay and flowers meet the day, has been deep in the minds ofthe flowers, looking forward to meet with you aga..
Stevencc715
Superior Queen Room
Checked in Aug 2024
Business travelers
25 Reviews
4.0/5
Very Good
Posted on Aug 26, 2024
1.5km away from train station, suitable for light backpacker.
Response from Property: Dear customer：Greetings! We sincerely apologize if our service did not meet your expectations fully, and we take full responsibility for any inconvenience this may have caused. Should you encounter any issues or require assistance from Xiaopeng during your visit, please do not hesitate to contact the front desk. Rest assured, Xiaopeng is committed to resolving any concerns promptly and ensuring that your experience with us is nothing short of delightful. Your feedback is invaluable to us, and we are here to make things right in every way we can.Warm regards
Guest User
Superior 2-bed Room
Checked in Jul 2024
Family
15 Reviews
4.5/5
Great
Posted on Jul 21, 2024
Clean and beautiful hotel, close to train station and malls
Response from Property: Hello, dear good friend, thank you verymuch for your affirmation of our service.You will be at peace with me. Your support is the greatest happiness for Xiaopeng.Xiaopeng will continue to adhere to the spirit of"friendly, reliable, caring and thoughtful" service. We will continue to work hard and be ready at all times. You can come back at any time~~~ Love you, Huan Xiaopeng.
Guest User
Cozy 2-bed Room
Checked in Jun 2024
Couples
7 Reviews
4.5/5
Great
Posted on Jun 10, 2024
Very clean and well kept hotel. Good staff service. Good breakfast.
Response from Property: Liuxi slowly,time is soft,thank you for the suppour of good friends,we will continue as always good quality and more perfect service, to thank you for your support and love, for every guest to create a satisfactory experience is the goal we have been pursuing,hope that our growth road is full of your footprints-positive happy friends you
W. Impy
Cozy Queen Room
Checked in Aug 2023
Family
6 Reviews
4.0/5
Very Good
Posted on Aug 10, 2023
Stopover for a night. Very good price for what you get. Clean big room, nice breakfast and overal a pleasant experience. If I really need to go to Changsha again I would stay here.
Response from Property: There is a kind of encouragement called affirmation. Thank you very much for choosing the Hilton Huanpeng Hotel in Changsha South Station and giving us such a high rating! Happy friends and friends are all very excited~We are also honored to be able to provide you with service. We will always adhere to the service philosophy of "friendliness, reliability, care, and comprehensiveness" to ensure that you are always satisfied with living like this———— Love your happy little friend
Guest User
Cozy Queen Room
Checked in Feb 2024
Solo travelers
1 Reviews
3.7/5
Posted on Feb 5, 2024
They need to allow modification of the dates of stay in the hotel. Some of the receptionist they need to stop racism. The internet wifi is not strong.
Response from Property: Dear Guest Officer: Hello! We apologize for not being able to provide you with a good stay. During your stay at the hotel, you can call the front desk at any time if you have any questions, we are on standby 24 hours to solve your problems, Hilton Huanpeng Changsha South Station to continuously create a warm and comfortable living environment for guests and strive to meet the requirements of different guests at the highest cost. I wish you a happy life! ~~~
Jimmie d
Cozy 2-bed Room
Checked in Jan 2024
Couples
36 Reviews
3.7/5
Posted on Jan 22, 2024
We stayed here to take the train in the morning and everything was very good , shopping and restaurants were close by
Response from Property: Dear guest, hello! Did not get your 5 points of praise, Huan Xiaopeng heart is still a little lost, but we are still glad to get your review of the hotel, so that we have a chance to self-check and self-improvement; Only hope that you can put aside the past, continue to point out the shortcomings of the welcome friends, welcome friends look forward to sincerely look forward to your continued attention and support. I wish: smooth work, good mood every day! -- Happy Xiaopeng who struggles hard
BayaraaBayaraa
Cozy Queen Room
Checked in Apr 2024
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on Apr 21, 2024
Good location clean freindly hotel
Response from Property: Because intimate so comfortable, see your comments, Huan small friends heart is very happy. Yes yes yes yes yes, happy small friends happy to sing ~ Thank you for your five points of praise for the hotel, praise for me is like the colorful fireworks blooming in the night sky, fire tree silver flower, looking at your praise, let me so happy. We will, as always, provide warm and enthusiastic service and look forward to seeing you again! Excited happy friends ~~~
Greenall
Superior Queen Room
Checked in Sep 2023
Solo travelers
24 Reviews
4.7/5
Amazing
Posted on Nov 27, 2023
A comfortable stay, a walking distance from the south station. Good service
Response from Property: Thank you for your support, you live satisfied, live comfortable, that is the great honor of Huan Xiaopeng ~! We hope that through meticulous service and warm and comfortable environment, each guest can feel the "friendly, reliable, caring, comprehensive" spirit of friends!! I hope the next encounter will come sooner ———————— waiting for your happy little friend
Kitiya
Superior 2-bed Room
Checked in Nov 2023
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Nov 29, 2023
Reception is very friendly and kind to suggestions.
Response from Property: See your praise,Huan Xiaobao is really super happy,good service you is our greatest honor,more happy is in your journey,we can bring you a warm,can accompany you to spend more happy time,looking forward to your arrival again oh—Meng Meng Huan Xiaobao
Thaweesak Limsardsanakij
Cozy Queen Room
Checked in May 2024
Family
4 Reviews
4.2/5
Very Good
Posted on May 4, 2024
Nice and very clean hotel.
Response from Property: 親愛的客官，您好！看到您的美言甚是歡喜，如沐春風在心間！您的一個好評，一句真摯地肯定都會讓歡小朋的內心充滿力量；且不説讓客人滿意是我們應該做的，您的分享真的讓小朋萬分感動。希望能有更多為您服務的機會！------感恩的歡小朋