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FUNMEE Hotel (IFS IFC Furong Square Metro Station) Guest Reviews
4.8/5
Excellent
2935 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2935)
Positive reviews(2894)
Reviews with photos/video(531)
Convenient location(591)
Easy to get around(390)
Friendly front desk staff(276)
Awesome amenities(273)
Close to metro(254)
Classy environment(228)
Would stay again(48)
Has rooms for families(13)
Negative reviews(41)
Guest User
Superior Queen Room
Checked in Sep 2024
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Oct 30, 2024
服务:ok
环境:ok
卫生:ok
Response from Property: 感謝您對歡漫的滿意之情。希望您把您的滿意分享給您身邊的親朋好友,讓他們也能感受到您的住店體驗! 感謝您對漫漫的肯定,為賓客提供優秀的服務和令人難忘的的住宿體驗是我們一貫秉承的服務理念。我們衷心期待您再次光臨星城長沙,祝您生活愉快。
Moli.
Deluxe Room (Double bed)
Checked in Apr 2024
Solo travelers
3 Reviews
5.0/5
Outstanding
Posted on May 9, 2024
The hotel service is very good. The staff (the lady and brother at the front desk and the cleaning lady) have very good service attitudes. The location of the hotel is also very good. It is close to the subway station and convenient to go anywhere. When you check in, the front desk will give you mineral water. When you check out, the front desk will also ask if you need water to drink on the way (really detailed!)
The table in the room is also quite large~
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition and satisfaction with Manman. This is our greatest motivation. Manman is based on the customer's experience. We have brand-new facilities and equipment, electric curtains, smart Xiaodu, and streamlined customer service process. We work hard to serve every customer and make every guest feel at home. You are welcome to follow us at any time. We hope that you can have a new experience next time. We sincerely look forward to your visit again. Manman has been waiting for you at Huanman Guojin Center Furong Square Subway Station Store~
Scottchang
Superior Queen Room
Checked in Apr 2024
Couples
11 Reviews
5.0/5
Outstanding
Posted on May 9, 2024
The hotel service is very good, nothing to say, they will respond to any needs in a timely manner, and the hotel location is also very good, the price is cheap and the cost performance is very high. When we left, the front desk lady gave us a souvenir, which was really a surprise, and the emotional value was full!
Thumbs up to the staff!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Superior Queen Room
Checked in Apr 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on May 6, 2024
It's really comfortable and smart. There is a Xiaodu robot. You can close the curtains, open the curtains and adjust the air conditioning temperature just by speaking. The whole house smart control is very convenient. It is also very close to Furong Square subway station. It is the most comfortable stay. The key is that the hotel even has invisible care liquid, and can also deliver free laundry to your door. The price is also very affordable during the May Day holiday
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support and recognition of our hotel. Our hotel is located in Kaifu District, Changsha, near the May Day Square in the city center. There is a bus stop at the door, and there are many delicious foods nearby. It is very close to the food street. Our hotel also provides many free butler services, and many daily necessities are provided free of charge by the hotel. We can also call a taxi for you and help you decorate the room. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. Your satisfaction is our driving force. We will continue to work hard and are always ready to welcome your next visit. We look forward to meeting you next time. All good things must come to an end. Finally, I wish you a safe journey and all the best!
Guest User
Superior Queen Room
Checked in Apr 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on May 5, 2024
The location of the hotel is very good. It is very convenient to go anywhere. The subway and bus are good. It is also convenient to take a taxi. The staff is very considerate and gave children slippers. There is also free nutritious porridge delivered to the room at night. The room is fully equipped with Xiaodu smart phone. It is worth recommending.
Original TextTranslated by Google
6/9
Response from Property: Dear guest, thank you for your recognition and satisfaction with Manman. This is our greatest motivation. Manman is based on the customer's experience. We have brand-new facilities and equipment, electric curtains, smart Xiaodu, and streamlined customer service process. We work hard to serve every customer and make every guest feel at home. You are welcome to follow us at any time. We hope that you can have a new experience next time. We sincerely look forward to your visit again. Manman has been waiting for you at Huanman Guojin Center Furong Square Subway Station Store~
ANDgai
Superior Queen Room
Checked in Mar 2024
Business travelers
16 Reviews
5.0/5
Outstanding
Posted on May 6, 2024
Facilities: Smart home
Sanitation: Very clean
Environment: Very quiet
Service: Very good service
Huanman is a brand that is really trustworthy. I always stay at Huanman when I come to Changsha. Both the service and sanitation are very nice.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition and satisfaction with Manman. This is our greatest motivation. Manman is based on the customer's experience. We have brand-new facilities and equipment, electric curtains, smart Xiaodu, and streamlined customer service process. We work hard to serve every customer and make every guest feel at home. You are welcome to follow us at any time. We hope that you can have a new experience next time. We sincerely look forward to your visit again. Manman has been waiting for you at Huanman Guojin Center Furong Square Subway Station Store~
Gaobiebaiye
Superior Queen Room
Checked in Mar 2024
Solo travelers
54 Reviews
5.0/5
Outstanding
Posted on May 1, 2024
It is close to Furong Square subway station and May Day Square, and the service is good. [Rose] The overall stay experience is quite good, and the comprehensiveness is also relatively good. It is a relatively satisfactory stay.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support and recognition of our hotel. Our hotel is located in Kaifu District, Changsha, near the May Day Square in the city center. There is a bus stop at the door, and there are many delicious foods nearby. It is very close to the food street. Our hotel also provides many free butler services, and many daily necessities are provided free of charge by the hotel. We can also call a taxi for you and help you decorate the room. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. Your satisfaction is our driving force. We will continue to work hard and are always ready to welcome your next visit. We look forward to meeting you next time. All good things must come to an end. Finally, I wish you a safe journey and all the best!
BushiJC
Superior Queen Room
Checked in Mar 2024
Travel with friends
5 Reviews
5.0/5
Outstanding
Posted on May 1, 2024
There is free laundry service, as well as goodnight porridge. The service attitude of the ladies is super good, the environment is also very good, and the bed is very comfortable. It is worth recommending
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for choosing Huanman Hotel among many hotels and giving us a five-star praise for our service! Your satisfaction is the goal pursued by all hotel employees. We will never let you down and bring wonderful services to every guest. The hotel also provides ten free value-added services, such as facial cleansers, razors, disposable underwear and other items that you will definitely need during your trip, so that you can "lighten your burden" during your trip; the intelligent design of the hotel rooms will also free your hands during your stay. The Xiaodu robot in the room can turn on and off the lights for you, and can also help you turn on the air conditioner and TV. It can also be your chat partner when you are bored! Manman will always be here waiting for you to come home again
Guest User
Deluxe Room (2 beds)
Checked in Mar 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Apr 22, 2024
The environment is very good, the hotel is very clean, the service is super good, the hotel is very new, the only drawback is that there are no multiple hooks in the bathroom to put clothes, the subway station is only 200 meters downstairs, very convenient
Original TextTranslated by Google
Response from Property: It is really exciting to see the simple and profound praise from the guests, and they also recognize our service so much~ We at the hotel strive to provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Thank you for your suggestions, we will also adopt and take corresponding measures to improve the stay experience. Huanman Hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement to Manman. We will serve every family member attentively and look forward to meeting you next time!
FFbuguai
Deluxe Room (2 beds)
Checked in Mar 2024
Travel with friends
14 Reviews
2.0/5
Posted on May 10, 2024
The short haired girl at the front desk provided very good service. The only drawback was that when we went to bed at night, we found that the pillowcases were not clean. The laundry service also made me feel more at ease. Our three pure white clothes were washed gray and blue. I went to the front desk to discuss the color. The front desk said it was white. Can't you even see such an obvious gray-blue color? Don’t I know what color my clothes were before they were washed? ! ! All I can say is that it is really unprofessional! You can only admit that you are unlucky!
Original TextTranslated by Google
Response from Property: Dear Miss H, first of all, thank you for choosing us among the many hotels in Changsha, and for your affirmation of our front desk service.
We strictly change the guest room supplies according to the group standard. The pillowcase has indentations and ironing lines, but there is a black ink mark on it. We have asked the washing manufacturer to strictly control the washing quality. As the characteristic service of Huanman Hotel-laundry, the hotel washes more than 5 rooms a day. We are also very surprised to encounter the discoloration of washing for the first time. If the clothes are washed into a color that does not match the original color, it is obviously a service error. You can ask the hotel to compensate for your clothes or keep calm and rationally put forward your demands. It is very important to better communicate with the hotel and solve the problem.
It is very regrettable that your phone number was not left during the check-in process. Only your friend's phone number was reserved. No answer was received after two calls. We only saw this irrevocable review in mid-May. We very much hope that friends will contact us directly if they have any questions during their stay. The front desk can not only protect your rights, but also help our hotel improve the service quality and avoid similar problems from happening again.
In this regard, I will continue to contact you and discuss follow-up processing. At the same time, I will conduct customer communication training for the front desk partners. I wish you a happy next trip! The letter does not contain all the words, please do not bother replying.
Anonymous User
Deluxe Queen Bed Room
Checked in Mar 2024
Travel with friends
9 Reviews
4.7/5
Amazing
Posted on Apr 21, 2024
The hotel is located at Furong Square, about 6-7 minutes' walk away. The front desk is friendly. The room is as described, quite big. The bathroom is separated into dry and wet areas, which is quite satisfactory.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. But I am very sad to see that you gave us a 4.7 points. Did you click the wrong one? We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
beta966
Deluxe Queen Bed Room
Checked in Mar 2024
Family
39 Reviews
5.0/5
Outstanding
Posted on Apr 12, 2024
The room facilities are complete, mainly smart, and equipped with projection equipment. The service is excellent, and free laundry and pick-up are provided, which is very considerate. I upgraded the room when I arrived at the hotel. It is spacious and comfortable, and I am very satisfied.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition and satisfaction with Manman. This is our greatest motivation. Manman is based on the customer's experience. We have brand-new facilities and equipment, electric curtains, smart Xiaodu, and streamlined customer service process. We work hard to serve every customer and make every guest feel at home. You are welcome to follow us at any time. We hope that you can have a new experience next time. We sincerely look forward to your visit again. Manman has been waiting for you at Huanman Guojin Center Furong Square Subway Station Store~
Guest User
Family Friendly Room
Checked in Feb 2024
Family
13 Reviews
5.0/5
Outstanding
Posted on Mar 26, 2024
The room is very clean, the service attitude is good 👌🏻, the business trip feels good, the parent-child room is open, there is a big bed, a small bed, and a bathtub 🛁, it is so comfortable, the return visit is also in place, I will come again next time!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for coming. "A bosom friend is a friend indeed". I hope that Huanman Hotel is not only a stopover on your journey, but also a good neighbor wherever you are, so that you can "feel the warmth and kindness of neighbors" and no longer be "a stranger in a foreign land". Thank you for your recognition and praise for us, we are very grateful, and we will continue to work hard to live up to your praise. Looking forward to your visit again, wish you a pleasant journey
Guest User
Family Friendly Room
Checked in Feb 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Mar 21, 2024
The second time I came to Changsha, I stayed in this hotel again. It was as good as before! The service of the front desk lady and the store manager was great, the room was clean and the hardware facilities were good. Although there was a little episode in the middle, it was also well resolved. Overall satisfaction! If I have to make a comment, it may be that the female leader is inspecting the store on a daily basis. She sits on the sofa in the lobby and lectures the male store manager. Customers come and go, which makes us customers very embarrassed! The sensory perception is really not good. It is not conducive to better management of the store! You can find a room that no one has booked and handle work affairs in it. Only when the leaders above are good can the small employees work comfortably, and the customers will naturally be satisfied. This male store manager is still good.
Original TextTranslated by Google
Response from Property: Thank you for your satisfaction with Huanman. I hope you can share your satisfaction with your family and friends so that they can also feel your hotel experience! Thank you for your affirmation of Huanman. Providing guests with excellent service and unforgettable accommodation experience is our consistent service concept. We sincerely look forward to your visit to Star City Changsha again and wish you a happy life.
Guest User
Deluxe Room (Double bed)
Checked in Feb 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Mar 17, 2024
Checked into this hotel! The room is very large and spacious! The lights and curtains are all intelligently controlled, the toilet is very clean and new, and the toilet is also intelligent. I am very satisfied! The sister at the front desk has a very good work attitude and speaks very gently! There is also a laundry and drying service, which is generally in place. I highly recommend it!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition and satisfaction with Manman. This is our greatest motivation. Manman is based on the customer's experience. We have brand-new facilities and equipment, electric curtains, smart Xiaodu, and streamlined customer service process. We work hard to serve every customer and make every guest feel at home. You are welcome to follow us at any time. We hope that you can have a new experience next time. We sincerely look forward to your visit again. Manman has been waiting for you at Huanman Guojin Center Furong Square Subway Station Store~