Hotel Etnea 316

A very, very dilapidated B&B renovated from an old apartment. There were two local men at the front desk who were very aggressive. There is no wifi in the room, and the temperature in Sicily in July is as high as 40 degrees, so this store requires that the air conditioner be turned off every night. In order to minimize the use of guests, we limit the supply of roll paper and soap to guests. We are also required to leave the hotel after 10 o'clock every day, and sitting in the lobby is not allowed (sometimes we want to discuss some matters in the lobby for the next day's meeting, and we are in a hurry. people). After cleaning, I often find the door directly open. In order to confirm the indoor conditions, he even opened the door to check the air conditioning condition many times without saying hello. (A total stay of 5 days, two days without air conditioning) After the delayed air conditioning was repaired, they opened the door and entered our room without saying hello every day. My female colleagues share a room and cannot turn on the air conditioner in summer. They have to break in and chase people away after 10 o'clock during the day, which is really scary. In addition, even though all fees were paid in advance and I checked out on time (10:00 in the morning), my colleague was still charged 95 euros indiscriminately. I have been working here for 15 years and have been to many hotels at home and abroad. I have never had the worst experience. If you communicate in English and pretend not to understand, the translator will communicate in Italian and immediately scare you with a vicious look and not reply. The purchase included breakfast, but this store only bought two very low-quality breads every day, paired with some rotten fruit, which was extremely disgusting. You heard it right, it’s just two pieces of bread. Guests can only cut thin slices with a knife and eat them separately. There is often no breakfast to eat. At the same time, I caught the front desk lying many times during my stay, and my character is extremely poor. I don't think this hotel is suitable for any purpose.

Hotel very well located in Catania. The person at reception is very cheerful and pleasant. Good value for money!

The location of the hotel is good, but we almost entered the restricted traffic area. No parking lot found

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