Hotels near Parco giochi, Castellammare Di Stabia

Stayed here for a week in September during covid. We had our temperature checked on arrival and hotel staff are ensuring guests where their masks in public areas. Hand sanitiser available at reception. Staff are nice and helpful. Hotel is in a great location on the beach and has the most amazing views and great location to see the sunset at night! Pool is a good size and clean, plenty of sunloungers. Our room had a nice view over the prom out to mount foite. Clean towels everyday aswell as 1 bottle of water per guest. Lots of restaurants within a short walking distance. The beach to the right side is better than the beach to the left. At some parts the beach is unkept (but obviously not the hotels fault). Hotel is in a great location for visiting other parts of Italy. Naples 60 minutes on the train Sorrento 20 minutes on the train Reception also helped us with a day trip of a mini cruise to visit Postanio and Amalfi coast. 2 trains stations are in walking distance of the hotel and the trains are very cheap (the train station where the cable cart is for mount foite is the one you want for direct trains). My only negative would be that I did not see anyone clean down any sunloungers between guest use. Although this normally would not be an issue I feel during covid the sunloungers should be cleaned or there be a self facility to clean your lounger before/ after use to minimise risk. We also did seem to have small ants daily in our shower cubicle (room 301) but the bathroom itself was clean. Overall I would recommend staying here, especially if you would like to see more of Italy on your visit as it is a great location!

How this hotel does not have 5 stars is beyond me. We reached out last minute after a terrible customer service experience at another hotel and Daniela, at the other end of the phone, was so incredible. Although there were no family rooms available they did have a brand new apartment close to the hotel free. We could avail ourselves of all the hotel's amenities (breakfast, pool, bar, etc.) throughout. The apartment was perfect, but what impressed me most was the the level of customer service. Everyone, from the team preparing for the weddings being hosted while we were there, to Elena and the team in the restaurant was attentive and warm. Thank you again Daniela, Maria, Marika and Elena for making our stay so memorable. You deserve that extra star...I'm sure it's on its way. Also, make sure you visit the Scavi di Stabbia and Pizzeria da Iolanda while you are in Gragnano.

Siamo stati per due notti, prenotando in questa struttura, presso il palazzo Balsamo con colazione in terrazza. La stanza molto ampia e pulita ma carente di armadio, sostituito da un appendiabiti senza cassetti e nel bagno nessun gancio appendi asciugamani vicino ai sanitari e alla doccia. Colazione discreta e ampio parcheggio nel cortile dell'hotel che è a pochi passi sia dal Santuario che all'ingresso degli scavi.

A hotel a bit outside. Nevertheless, the view of the sea from Balcori is the best location hotel. Great breakfast and clean rooms. Parking is keyed to the counter and parking is in front of the hotel road. It's okay in the off-season, but I'm not sure if I can't book parking during the peak season. It is a hotel that welcomed a comfortable night and a refreshing morning.

The hotel was gorgeous and located in Sorrento with a beautiful view, totally worth the value for the night. My only suggestion is the pool to be open until a later time, and to offer lunch and dinner and not just breakfast. The reception personnel including the manager were very rude. I went to ask a question and the manager replied: ”only if it's one question because I'm very busy.” Every time I had a question I was made feel as if I was being a nag which I was not.

Myself and my boyfriend stayed at Hotel Residence for 10 days and we would definitely come back if we are ever traveling to the Amalfi coast again. Room - The room was great, however, this is the only area where, if I would ask for anything to be improved, it would be this. When we first checked in we were given the wrong room as we requested a room with a bath tub. This was a honest mistake by the staff and we were given the room we asked for the next day. However, the air con system was broken in the room. We complained about this and was assured a maintenance man would be sent to fix it the following day. In the meantime we were given another room for the night which had air con. When the air con was fixed in our original room it then broke again which meant the hotel provided us with fans and replaced the whole unit itself. Once this was done it worked perfectly, but obviously the constant moving about and heat was a little frustrating. The hotel compensated us for this inconvenience and we were very grateful for their generosity. The room itself was beautiful. The bath tub with jets was great but very powerful! The curtains completely blocked out any sun and the room was cleaned every day. The balcony was lovely for picture taking and people watching. Location - the location of the hotel is absolutely perfect. Right in the hussle and bussle of the town. The bus stop to Ravello is literally opposite the hotel and the stop for Positano and Sorrento is a little further down. The shop to buy the tickets for the bus is conveniently next door to the hotel which is also where we brought snacks and drinks. Service - the service in the hotel is absolutely superb. Every member of staff is so polite and helpful. The only thing they ask is no hot food being brought inside the hotel and that you leave your key at reception whenever you go out which was no bother to us. My boyfriend actually proposed to me on the trip and he organized a bottle of Prosecco and a fruit bowl to be in the room the night of the proposal. The hotel staff also gave us a bottle of Prosecco when we had issues with the air con which was very generous. They also helped us find out how to buy bus and ferry tickets when we asked. Breakfast - lastly the breakfast. Breakfast was included in our stay however we did not have any other meal at the hotel like the dinner as it was quite expensive for us and not what we preferred to eat. There’s lot of great alternatives in the amalfi town instead. However, the breakfast was absolutely amazing. It’s served in the restaurant 7-10 each morning and you order from a slip what you would like. I had the English breakfast and occasionally the pancakes which were amazing! You’re also given croissants on the table and water and can order whichever hot drink you’d prefer. We really enjoyed the breakfast and thought the variety was great. Overall, we would definitely come back and we absolutely loved our stay at Hotel Residence!