Hotels near Rillito Nursery & Garden Center, Casas Adobes

Really nice spot with very friendly staff, I love the swimming pools; not too crowded in the middle of the summer, and a great summer rate! Room was very spacious too. One of the pools was a nice, smaller pool down a path, and one was larger, adjacent to the mail area. There is also a lap pool which I did not go. I did not try the restaurant although it looked great. There was a nice little porch in front of the room too. I recommend this place.

This former Red Lion property is currently undergoing an extensive and complete renovation. The rooms on the top two floors are now complete. The ground floor rooms are currently being worked on. My one-bed room was renovated and SMALL (about 225 sq. ft.). Excellent blackout blinds, good TV and a LARGE shower (no tub). Air conditioning was ”governed”, so it could not be set below 71 F, however, the room seemed much cooler than that, even on a 107 F day. The room is not yet perfectly finished with all the little touches, but I'm guessing that will. happen in the next 12 months. SURPRISINGLY, my motel room did NOT have a telephone. When I asked at the front desk, they explained that my room was a rare exception, in that a telephone line has not yet been installed. My particular room was acceptable for a budget-minded couple. The courtyard, however, was lovely with a good-sized pool, hot tub, and five hole putting green. The staff was very nice, but was a little lazy, in my opinion. It was obvious the exterior stairs had NOT been swept in several days. With four people at the front desk, certainly one of them could have grabbed a broom and swept for 45 minutes. My Expedia rate was US$ 70 plus a US$ 4.00 ”Property Fee”. I would consider this property again for a solo trip.

Overall decent experience. We chose them because of location and dog friendly. Room clean and bed comfortable. We could get HBO which was nice. Pool and spa were clean and heated well. We had a courtyard room and it was quiet overall. The breakfast buffet was a step above the usual hard boiled egg make your own waffle type mid price hotel offering, and we enjoyed it very much. Gringo Grill was mediocre; I think tourists who don’t know about the amazing Mexican food restaurants Tucson has to offer won’t know the difference. We came in kind of tired and so thought, based on the website claims that you have to make reservations to eat here because it was so in demand, it would be great but weren’t that impressed. Our server seemed confused as to where she could find a bowl of water for our dog, which didn’t feel very dog friendly. She also told us that most people don’t eat on the patio when the view there is really nice. Don’t know what that was all about. She was very young. No pool towels available both days, and we were there in the mid morning — not really at a time when there was anyone there at all. No dog waste bags in the courtyard dispenser the three days and two nights we stayed. Several plugs in room 112 don’t work. We plugged in phone charger and some outlets were too big for our up to date technology. Otherwise we had a nice time and really, these were all first world problems. It was a good room for the price.

Check-in was smooth. I was fortunate to get an upgrade to Executive Level so breakfast was complimentary, and we stayed on the top floor. Thank you, Katherine!! Our room faced north and had a great view of the beautiful mountains. Very nicely decorated room, spacious, very firm bed (my wife liked it better than I did), comfortable settee. Beautiful walk-in shower (no tub). Breakfast buffet was fine but not great (lower-quality bacon, instant eggs vs real, good fresh cut fruit and pastries; they also had potatoes, cold cereal, oatmeal, and more). They did have excellent chicken wings at dinner time at the on-site restaurant. Overall we found the staff to be pleasant, providing good service. It's a fun hotel visually, has glass elevators, and it was a good value, even before the generous upgrade.

We have offered this feedback to corporate and property general management via email with no reply. Sadly, due to the issues that we experienced we probably won't be visiting again. Its a beautiful property but the staff and issues we experienced don't allow us to highly recommend. (+)At check-in my wife had a helpful and excellent experience with Jaime Ortiz. He took the time to help her get our family and our luggage to the room since I had not arrived yet. He is to be commended for his genuine attention and how truly eager he was to help. (-)My wife enjoyed cocktails from the Azul lounge and unfortunately received very aloof service from the female bartender with dark hair and glasses. I also experienced this same level of dissatisfactory service from this particular bartender on a separate occasion on Saturday. (-) Saturday morning our room was covered by black ants. My wife called the front desk and asked that housekeeping or maintenance please come to the room to address the issue. The issue was not taken care of until a few hours later while we were at the pool. (+) Saturday, we spent our breakfast at Azul and Tommy was our server. He was warm, friendly, and very helpful. He made recommendations for entrée selections and interacted with our children in a genuine way. (+) We spent Saturday late morning and early afternoon at the pool and Andrea helped us with our alcohol and food order. She was very sweet and checked on us as she saw us around at the different pools. (+) We booked our 2 children into the Kids Club from 5:50pm-7:50pm on Saturday. Hannah was efficient in the reservation and check in process. Our children detailed that they had fun. (+) We wanted to enjoy some tapas from Contigo while our kids were in the Kids Club but didn’t know how to get there. We went to the front desk and Andrianna actually came around the desk and walked us to the door to ensure we had correct directions. She was the 2nd employee, from Jaime (mentioned earlier) that went above and beyond to help my family. (+) At Contigo our experience was perfection, which we hadn’t experienced at La Paloma up to the point unfortunately. My wife made sure to ask for the manager, Jorge, and share that Erin O and our server Danny V were such great staff members throughout our meal! (-) We returned to our room to see that the ants were still prevalent now having gotten into all of my children’s snacks and a dozen cookies we had delivered to the hotel for our children as a Saturday night surprise. Ants were in my son’s shoes and our carryon bags. It was a mess and my wife had to spend some time on her staycation cleaning our room and hotel furniture, and throwing out so much food! (-) We went to breakfast again at Azul on Sunday morning and Michelle was our server. She forgot to fulfill some of our small requests and our drinks were not refilled in our meal. When she came to bring our bill she open mouthed coughed onto my son and his pancakes. This is appalling! She made n

We stayed 4 nights at the end of May and found this hotel to be a pleasure. The room was clean and stocked and very large for my family of 3. Staff were very friendly. Parking was a little tight especially since it was a holiday weekend but never had an issue. Plenty of places to eat in the area and pool was nice. Their restaurant was not opened yet but the breakfast seemed packed every morning. The hotel could use a little updating and fixing up. Some loose outside tiles by one of the entry gates and are room could have used a new coat of paint to hide the evidence that there was once a major roof leak but still enjoyed the room. AC unit was loud when watching tv but at least it was cold air. Will definitely stay here again when visiting family in the future.

Although there was something wrong with the service in the middle, it was not the reason why the hotel was the intermediary, and it was quickly solved. Close to the city center, close to the big supermarket, not bad

The hotel is good, except that the bath towels were not changed on the second day