Hotels near Territorio, Cartagena

I had higher expectations after staying at other Ibis locations such as in Rio de Janeiro (Posto 5). We stayed in a standard room with sea view which was a nice surprise. The air conditioning in the room was very silent and efficient but the beds not very comfortable. No fridge and I was told none of the rooms have a fridge. The room was of decent size and similar in that to other Ibis of that category. The window could not be really opened. On the bright side we did not hear any noise during our stay though the other rooms around seemed occupied. The space dedicated to the food (restaurant) was unappealing at best in my view. I found the breakfast to be rather basic. Maybe due to COVID there was no self service but people were served by the staff, which at times caused quite a line to form. Overall I found the staff to be rather cold. Not rude but not very friendly. This was true when facing staff at the reception, at the ”restaurant” and in general in the hotel (including cleaning staff). Possibly I got spoiled in Medellin where practically everyone is so friendly, welcoming and helpful... even more so in hotels. Also the reception staff seemed to have to follow complicated procedures probably aggravated by slow computers systems so the check in was not exactly fast. the location of the hotel is ok. It is an easy and rather quick walk to the old city and the airport is very close (in the other direction). The beach in front of the hotel, across the road, is typical for Cartagena, nothing spectacular but again I am probably spoiled. It was quite windy the two days and a few kite surfers visibly enjoyed both the sea and the wind.

The hotel one of the better hotels in bocagrande. The restaurant and rooftop is very nice. Very welcoming lobby. Service is quite good as well. One thing to note is you cannot bring back guess unless you have physical identification doesn't matter if they are family or friends. Staff is mostly respectful and pleasant. The laundry service was great also. Booked a junior rather nice room with great view. Special thank you to Wallis she was amazing helped me even on her day off

Un exelente hotel ,muy buena atención al cliente , feliz con la comida del chef y encargados de la cocina , maravillo trabajo grata atención , venimos por trabajo nos llevamos una gran impresión ,mil felicitaciones a si propietaria y a su personal

A great congrats to the Interconti in Cartagena ! My whole 22 people family spent 10 days in the hotel ! Everyone was amazing (specially the bar, restaurant and Pool ) they were lovely ! The chef came few times to ask my mum (who is unable to eat many things due to her health ) and discussed with her her food and always came out with something amazing ! Erika in the restaurant was friendly and always had suggestions on the menu ! Beside Ricardo ! The reception team needs to build some genuine smile, some of them treat guest like they are doing them a favour ! My room was massive and always impecable ! Location amazing ! Taxis, right at the door and shopping centre in the same buiding ! We r definitely coming back ! Thank you for such great holidays

Room is upgraded with balcony for additional pay at check-in counter. Good experience with late check out at 1pm.

I was upgraded to this property from the OZ luxury hotel. I was pleasantly surprised by this action and enjoyed the larger room. I’m not sure what there is to complain about for this hotel. The staff were so friendly and attentive. The check-in process was easy and when we asked for recommendations for restaurants they were happy to help. Breakfast each morning was different Columbian cuisine which I enjoy when traveling. It was fresh with a good variety of choices. If the local cuisine is not your liking they make eggs to order which is a nice added touch. I loved being in the Bocagrande area it isn’t as busy as the walled city it is more of a beach town vibe. Uber to the other attractions ranged from $3-6. I can say I fell in love with this property and Cartagena and look forward to coming back soon.

The old 5 star hotel that stayed when I first came to CARTAGENA 10 years ago, was very impressed, especially for the courtyard layout, the swimming pool and the restaurant on the side. It arrived at around 10:00 am. It has been 28 hours flight and transfer from Beijing. It is really tired and I don’t want to wait until 3 pm (on the Intercontinental, I’ve received $50 for early check-in). The plan to stay; the front desk said that the room was ready to live, and agreed to advance the breakfast on the last day to the day, it is very rare, thank you! The front desk, restaurant and various services are very thoughtful, although the room looks old, still feel things Great value!

Rooms are a little tight but over all a great Hotel. The staff was extremely courteous and helpful especially one of the managers by the name of Mauricio. The hotel and pool are very well kept and it is well organized. Room service has great food and coffee. Will definitely be back.