Carrbridge Hotel Reviews

We went to this hotel as part of a package organised as a Christmas Break by Newmarket Holidays. The Hotel is set in some amazing surroundings but itself is very poor, outdated and lacking so much. The rooms are ok, what you would expect from a 2 star rather than a 3 star hotel. The hotel didn't open until gone 3 in the afternoon, so early arrivals at the airport could not check in but had to wait around until later that day. We were shown in the back door and given keys by our rep as presumably the staff were still not on duty when we arrived. We were offered the a la Carte menu which had several choices. This was a typical pub menu, mostly consisting of choices such as burgers, fish and chips etc. The food was not great and the vegetables were all frozen rather than fresh. A supplement had to be paid for additional vegetables, again, not fresh. There were additional supplements to be paid for the steak and the lemon sole. £3 extra for lemon sole even though this cost just £1.05 more than the item listed above it on the menu. We had the same menu for the whole 5 evenings that we stayed and even if you declined a starter, you were still charged for any extra veg. On asking at the bar for their cocktail menu we were shown a rather faded board offering 5 cocktails, one of which was unavailable as they didn’t have mint, the main ingredient. Breakfast was ok, again no fresh veg, tinned toms. No low fat yogurt and no healthy cereals . We had gone here for a Christmas break - this was our experience of the most special meal of the year! No Crackers, no mince pies, crackers, music etc. frozen veg, On one day our rooms were not serviced. They were running on a skeleton staff. I understand that it was Christmas but they shouldn't offer accommodation if they can only offer 2nd rate. The entertainment they offered was awful apart from the last night (when we were only staying because the weather conditions meant that we couldn't get to the airport). A 2nd rate pub singer and his Elvis sidekick are not what I call entertainment for a traditional Highlands Christmas. Would I stay here again - never. We did eat at the Cairns Hotel up the road, lovely people, and the food was excellent - go there instead!!!