Hotels near Sephora La Isla 2, Cancun

Hotel service is very good. The staff all greet you with a smile and are professional. Even though I am not fluent in English or Spanish, they made quite an effort to understand what I was saying. It's impressive that room service is available 24 hours a day, and they always check for allergies. There are sufficient amenities. Meals can also be reserved through the hotel app, which is very convenient and friendly. One side of the hotel has not yet been completed, but the future of the hotel is promising. They run a shuttle to the beach club with a view of the Caribbean Sea, and they are friendly there too. I hope that if you can take a golf cart from the hotel to the bus stop, it will be easier to get around the hotel zone above or by bus downstairs. I'm going to have a good rest.

We love this hotel and especially thanking to the staff and Rocio Escovar for making our stay extra comfortable and feel us very welcome! Thanks to her we stayed twice longer than initially planned and later came back for two more nights . Ocean is beautiful. Security is good , Argentinian restaurant food and service super good . Small things we didn't like was that pool works only till 22:00 which is to us very short as we like to have a swim befor sleep and adults pool only could work till 12. Would be perfect . Also kids in a pool for adults only - need to be more strict . All other was good .

The room is big enough, but there are a lot of bugs. There are many restaurants, but the hygiene conditions are not very good. Some people eat with their hands, and there are too many leftovers, which is a serious waste. Most of the waiters are nice, but some seem impatient. The lobby and the open-air square are too noisy at times, and they should be divided into different areas.

If you want to have a good time and enjoy your stay I recommend this place!!!! There is a lot to do and everything to eat!!! Grand Oasis you understood the assignment, CANCÚN STAY GORGE 😮💨🥰👏

Be sure to order all-inclusive meals in advance, as some are not available at all. The room is still good, and there is a terrace next to the sea on the first floor.

We stayed in the garden villa which also has a bit of ocean view for four days. The location is great, beach and pools are great too, buffet is a meh, so remember to book one of the restaurants as soon as you can as the quality of the food is much better. Overall a great place with an attractive price.

The room is very spacious and the bed is very big. There are too many varieties of fruits for breakfast. There are eight restaurants for dinner. We ate Thai food, which was very appetizing. The service is very good. Except for the cold at the front desk, the other Mexican employees really work hard and feel that they should be tipped.

We loved it here Thankyou very much!!

After the trip to Cancun, I felt exhausted. Marriott's magical operation was beyond my understanding. I booked a Club 91 King Room for the first night, and the second night renewal fee increased by 1,500, and I changed to a Seaview Deluxe King Room: 1) I booked a Seaview Deluxe King Room, but found it was a twin room when I checked in, and it was very humid. I didn't bother to ask the front desk to change it; 2) Club 91 offers a free SPA, but when I made an appointment, I was told that it was just a hand, which lasted for about a few minutes, without the body. I enjoyed it for nothing, but the hand was not needed; 3) When checking out, I checked out the Seaview Room first. The list showed 6 lines including room fee and various taxes, all on the bill. Fortunately, I could speak some English, so I asked the front desk one more question. They said that I had already paid other fees except the resort fee on Ctrip, so why did I have to pay? Then I checked; 4) When I settled the Club 91 bill again, the amount I had paid was not on the bill, but there was an additional mini bar consumption. I was so busy that day that I only drank 2 bottles of free water in the room, and then I checked again; 5) I asked the hotel how many pesos it would cost if I could help call a taxi to the airport? The reply was 700. I happened to see a taxi driver waiting for passengers. I asked him and he said 500, so I got in the car without hesitation. 6) I forgot a beloved dress in the room when I checked out. After I left, I found out that I forgot to call the hotel again. They said they didn’t see it. They swore that the dress was only worn in the hotel and never left the hotel lobby. I asked for a day, but they still said no. I still feel sad. Looking back, I don’t know if these are pitfalls or coincidences? The hotel front desk and Club 91 staff are very friendly, and the facilities, environment, outdoor swimming pool, and exclusive beach are all good.

I recently stayed at this hotel and noticed a few areas for improvement: 1. There was loud noise from what seemed like an exhaust fan outside, requiring the balcony door to be closed for quiet. 2. The room was very humid, and I hope the hotel can add a dehumidifier system. 3. There were too few power outlets, and the ones near the bed were awkwardly placed behind the bedside table, making them hard to reach. 4. The hotel had a noticeable damp smell in both the rooms and hallways, and ventilation was necessary to reduce it. 5. The Wi-Fi was slow and unstable, which was inconvenient. 6. As for the restaurant, the food tasted average, with the grilled meats being too salty. It would be great to see more breakfast variety, especially in terms of bread and sugar-free yogurt options.