Hotels near Playa Lagarto, Cancun, Cancun
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Zona Hotelera | 0.79km from Playa Lagarto, Cancun
The InterContinental Presidente Cancun Resort is an ideal spot for travelers wanting to discover the city. The InterContinental Presidente Cancun Resort is an ideal choice for travelers who want to take in the sights and sounds of Cancun. Seeing Cancun's sights from this hotel is easy with The City Discotheque, Zona Hotelera Cancun and Playa Lagarto, Cancun all close by. When guests have some time on their hands they can make use of the onsite facilities. Guests of this Cancun hotel can make use of the parking facilities. Germaphobes can rest easy - the level of cleanliness is highly rated at this hotel.
RRavneetinder Singh Shergill 2023.02.07
Fantastic property in terms of commons areas. The rooms are pretty outdated and have an adjoining room which feels very unsafe. The pool and beach and breakfast is very good. If I was to give rating in terms of rooms no more than 3 star common areas are a 5 out of 5.
Outstanding
56 reviews
4.6/5
Price from
AU$295
per nignt
Avenida Kukulkan | 0.82km from Playa Lagarto, Cancun
Royalton Suites Cancun
JJazzJazz 2023.09.21
This was a beautiful hotel. I had a great time! Hotel was very clean & staff were AMAZING. Also itâs very entertaining you guys must stay here on your visits đđđđ My room was beautiful as well guys ocean front đ
Very Good
111 reviews
4.2/5
Price from
AU$449
per nignt
Zona Hotelera | 0.86km from Playa Lagarto, Cancun
With a stay at Beachscape Kin ha Villas & Suites in Cancun (Zona Hotelera), you'll be a 5-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 15 minutes by foot from Forum Beach. This beach aparthotel is 0.8 mi (1.3 km) from Cancun Convention Center and 3.7 mi (6 km) from La Isla Shopping Mall.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including a health club and an outdoor pool. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Albufera, one of the aparthotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the beach bar. Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Stay in one of 130 guestrooms featuring LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
GGuest User 2022.10.03
The Beachscape Kin Ha Villas in Cancun surpassed our expectations. After a small problem with our room the staff found us a new room and upgraded us to a suite, which was wonderful. The views from the sea view rooms are astounding. The staff are all very friendly and helpful. Reception very helpful. Staff serving breakfast work hard and are always smiling. They also work in the evenings in the restaurant on the beachfront and bar. The food is very good. We had breakfast included. It was a hot and cold buffet with all sorts of different Mexican and European dishes. Cereal, fruit and pastries. All so nice. The restaurant food was also great. The grounds and gardens were beautiful. The only small detail we would have liked was a full length mirror, but after speaking to reception at the end of our stay they informed us that they are in 98% of the rooms. We should have asked at the beginning! We came to relax for four nights and were definitely able to do that. There is no thumping music playing like some of the other resorts close by. The beach is clean and the water is so clear. Beachscape has a little shop which sells nice beach clothes, swimwear and toys for children. It also has beer, juice, milk, etc⊠There is a 7/11 around the corner. There is also a supermarket (huge) about ten minutes walk away. This has everything you could possibly need and more! DO NOT be drawn in by the people at the top of the escalators in the supermarket on your way out!! They will ask to see your receipt and tell you that you can get a huge reduction in price on a catamaran trip and breakfast in a beautiful hotel around the corner for 90 minutes of your time. They will take you to another hotel miles away and try to make you buy time share and stay there for hours! The extremely friendly man who talked us into going was not at all friendly once we said we didnât want time share and was very unhappy when we insisted he call us a taxi to take us back!
Very Good
138 reviews
4.2/5
Price from
AU$198
per nignt
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Avenida Kukulkan | 1.58km from Playa Lagarto, Cancun
With a stay at Wyndham Alltra Cancun All Inclusive Resort in Cancun (Zona Hotelera), you'll be a 3-minute drive from La Isla Shopping Mall and 10 minutes from Tortuga Beach. This 4-star aparthotel is 3.7 mi (5.9 km) from Langosta Beach and 4 mi (6.4 km) from Iberostar Cancun Golf Course.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a complimentary water park, and a sauna. This Mediterranean aparthotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
This aparthotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Casa de Rosa, one of the aparthotel's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 6 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to noon.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This aparthotel has facilities measuring 5726 square feet (532 square meters), including conference space. Free valet parking is available onsite.
Make yourself at home in one of the 458 guestrooms featuring refrigerators and plasma televisions. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
GGuest User 2023.09.24
Good location. Have a lot activities to do. The staff are nice and helpful. The beach is perfect and beautiful to swim and walk around and the food and wine is also really good here.
Excellent
54 reviews
4.4/5
Check Availability
Avenida Kukulkan | 2.37km from Playa Lagarto, Cancun
The Hotel NYX Cancun is an ideal spot for travelers wanting to discover the city. Visitors to Cancun will find that the Hotel NYX Cancun is a fantastic accommodation choice. The hotel is located approximately 22km from CancĂșn International Airport. Traveling to and from the airport is easy with CancĂșn International Airport located approximately 22km away. The nearby area boasts an abundance of attractions including Scorpionâs Temple, Yamil Lu'um and Sky Selfie Club. When guests have some time on their hands they can make use of the onsite facilities. This Cancun hotel features parking on site. If cleanliness is important to you, this hotel makes an excellent choice, as our guests consider this to be one of the cleanest hotels in the city.
AAnonymous User 2024.04.10
Well maintained facilities, impeccable cleanliness. Very pleasant reception, everyone was very attentive. The food is varied and very good. The location is great and the view from the rooms is incredible. Close to the most chic shopping mall in CancĂșn (La Isla). Great drink and food options in the restaurant. Swimming pool with music, most of the day. Good stretch of beach for walking. Jetski rental on the beach in front of the hotel.
Outstanding
82 reviews
4.7/5
Price from
AU$547
per nignt
Zona Hotelera | 5.06km from Playa Lagarto, Cancun
Located in Cancun (Zona Hotelera), Temptation Cancun Resort - Adults Only is steps from Playa Tortugas and a 3-minute drive from Puerto Cancun Marina Town Center. This all-inclusive hotel is 6.8 mi (10.9 km) from La Isla Shopping Mall and 4.2 mi (6.7 km) from Ultramar Ferry Puerto JuĂĄrez.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at She, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 428 individually decorated guestrooms, featuring iPod docking stations and LED televisions. Bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and minibars, as well as phones with free local calls.
GGuest User 2022.10.11
Bait and switch masters. Given the fact that this is a very popular resort, management obviously feels entitled to provide the service they deem minimally sufficient in order to maximize profits. My wife and I unknowingly made reservations for a takeover four day weekend. The group doing the takeover had their own events either away from the resort or in specific areas of the resort with no access available to the other guests. I had no issue with that fact given that they paid extra for their events. The fact that the group had over 80% of the rooms reserved resulted in the events organized for the rest of the guests, having next to no attendance, the club was dead every night we were there. The takeover group was very friendly and we had no issues with them. We didnât see them very much. I requested a transfer to another one of their resorts but Adrian Guevara, supervisor on duty for Premier member services, was unwilling to transfer us unless I paid current prices for those resorts. I made my reservation for temptation ten months ago and even then, the rooms were far from inexpensive. I was not willing to pay more to be transferred. Mr Guevara was rude and the furthest thing from service oriented. Though the entertainment staff tried to improve the atmosphere, the playmakers were for the most part, the only ones on the dance floor every night we were there. Overall, a very unpleasant experience.
Excellent
108 reviews
4.3/5
Price from
AU$624
per nignt
Avenida Kukulkan | 5.25km from Playa Lagarto, Cancun
The Secrets the Vine Cancun - All Inclusive Adults Only provides a great place for travelers to relax after a busy day. Visitors to Cancun will find that the Secrets the Vine Cancun - All Inclusive Adults Only is a fantastic accommodation choice. The nearby area boasts an abundance of attractions including Avenida Kukulkan, Sea Passion Catamaran and Coco's Beach Club CancĂșn. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Cancun hotel offers parking on site. According to our guests, the location of this hotel is one of the best around.
GGuest User 2022.04.11
This review is in comparison to our previous stays, not our initial thoughts on the property. The Vine has always been our go-to resort and our last visit in November 2019 was amazing. Unfortunately we have found that the quality just isn't as good as it used to be: Food quality was the biggest disappointment and has definitely gone downhill. Bluewater was always our favourite but quickly became our least favourite this trip. Pizza at Nebbiolo is delicious. House red wine has changed and was horrible. A/C in the room was minimal - would not go below 71 - we requested a fan but unfortunately didn't get one (yes we know to close the patio doors to ensure it's on). The main areas/restaurants also used to be air conditioned but no longer seem to be, especially in Dragons. Chair game is fierce! I enjoy the sunrise and would be down around 6am and a lot of hot spots were already saved. We were there for 7 days in a Preferred Junior Suite and only received bar/snack refills one day. We mentioned to our floor butler and asked for the refill, still nothing! Normally we received three mini liquors, Pringles and M&M's daily... this trip only on the day of check in. It's unfortunate because we truly do love The Vine - the rooms, views, pools, entertainment and service are still outstanding, but in comparison to previous visits it's no longer a resort we care to return to. Side note: Ricardo at Nebbiolo is fantastic and was the star of our week!
Excellent
42 reviews
4.5/5
Check Availability
Zona Hotelera | 7.1km from Playa Lagarto, Cancun
A SPARKLING CARIBBEAN JEWEL
Make your entrance in one of the most desirable locations in all of CancĂșn. Breathe in the ocean air. Sway in a balcony hammock. Soak up the sun and scene at Bungalow Beach Club. Treat yourself at the spa. Take a swing at 18 holes. Recharge in a gorgeous suite. Welcome to SLS Cancun, a siren of the Caribbean calling you to its shores.
GGuest User 2023.07.08
Where do I start from? Daniel , Erik and the whole squad were exceptional. SLS Cancun is situated in the Marina which is probably the most expensive and most luxurious place in the whole of Cancun. There are loads of restaurants and a big shopping mall literally 7-10 mins walk from the hotel. The Marina is amazing with loads of fine dinning and descent priced restaurants. I stayed in one of the suites which happens to have 2 bathrooms and a full ocean view. The best thing about this hotel and the area (the Marina) is how private, secure (tho Cancun is safe) and affluent the area is. I call the area little Miami. If you want a loud noisy area, this is not the place for you. But if you want a bit of class and then drive into the noisy area and back to peace then SLS is for you. People pay to come to the beach so itâs a private beach but obviously free for hotel guest , so you will never see a rowdy group of people. I rented a car during my stay through the hotel without even paying a deposit to the car company and obviously you get Valet parking every time. The guys are attentive and always happy to help.Ask for Daniel and Erik, those guys are everything you need. Iâll see you soon.
Very Good
103 reviews
4.2/5
Price from
AU$266
per nignt
Avenida Kukulkan | 7.4km from Playa Lagarto, Cancun
The Hilton Cancun Mar Caribe All-Inclusive Resort was recently renovated in 2023, making it a fantastic choice for those staying in Cancun. There is no shortage of things to see in the area, with the San Miguelito Archeological Site, Coco's Beach Club CancĂșn and Museo Maya de Cancun all nearby. This hotel makes a great place to kick back and relax after a long day of sightseeing. For those driving themselves, parking is provided on site. When it comes to Cancun hotels, the Hilton Cancun Mar Caribe All-Inclusive Resort is highly regarded for its excellent facilities. For guests traveling with families, this hotel is consistently one of the most popular choices.
GGuest User 2024.01.17
We had a wonderful experience at La Luce Italian restaurant. The food was delicious, authentic, and well-presented. I enjoyed every bite of my meal. The service was excellent as well. Our hostess, Diana, greeted us warmly and seated us promptly. Our waiter, Ismaiel, was very helpful and interactive, checked on us frequently, and made us feel welcome. He also had a good sense of humor. The chef, Sergio, personally came to say hi and thanked us for dining at his restaurant. He was very friendly and professional. The manager, Rizo, also stopped by our table and asked us about our experience. He was very courteous and attentive especially to our dietary restrictions. Hats off to him for going all the way to Maxal to get 3 milk cake for us. I would highly recommend this restaurant to anyone looking for a cozy and satisfying Italian meal. It was one of the most memorable dining experiences I have had in Cancun
Excellent
120 reviews
4.5/5
Price from
AU$627
per nignt
Zona Hotelera | 9.92km from Playa Lagarto, Cancun
The Royal Solaris Cancun-All Inclusive provides a great place for travelers to relax after a busy day. Visitors to Cancun will find that the Royal Solaris Cancun-All Inclusive is a fantastic accommodation choice. The hotel offers easy access to CancĂșn International Airport, just 14km away. Seeing Cancun's sights from this hotel is easy with Public look-out and public beach, PUENTE CANAL NIZUC and EnfilaciĂłn CancĂșn Club Med all close by. In their spare time, guests can explore the hotel's surroundings. Guests of this Cancun hotel can make use of the parking facilities. This hotel is particularly popular with those traveling as a couple.
GGuest User 2023.03.26
Our experience started weak but ended stronger. This resort had customer service that was unresponsive, and unhelpful when we did reach them, prior to our arrival. While drinks are included, all I could drink were bottled beers or wine because the cocktails that any barista made were the worst I had tasted - mudslide, vodka soda, pinacolada, etc. all were terrible. Maybe they do this so guests don't order much alcohol? Waiters are a hit and miss, Marco Polo had a wonderful waiter who put on a show for us, while the Caribbean restaurant by the sea had a waiter who never once got our orders right, dozens of wrong orders or forgotten items in every sitting. Airport transport has many rules - for pickup, you must order 12-24 hours in advance, outside that window you're on your own. For dropoff, you must order the day before departure, can't pre-arrange 2 days in advance and you can't arrange the same day either, add some stress to your holiday. This resort benefits from its connection to neighboring GR Caribe by Solaris as their combined facilities and the prettier design of GR Caribe make the overall resorts experience more interesting and memorable.
Excellent
124 reviews
4.3/5
Price from
AU$233
per nignt
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1
4.3/5
121 ReviewsGrand Park Royal Cancun - All Inclusive
Hotel near Avenida Kukulkan, Cancun
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No.
2
4.2/5
107 ReviewsThe Royal Sands Resort & Spa
Hotel near Avenida Kukulkan, Cancun
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No.
3
4.0/5
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Hotel near Avenida Kukulkan, Cancun
"Good Location"
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No.
4
4.1/5
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Hotel near Zona Hotelera, Cancun
"Great beach"
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5
4.0/5
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Hotel near Zona Hotelera, Cancun
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Hotel near Zona Hotelera, Cancun
"Good Location"
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7
4.3/5
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Hotel near Zona Hotelera, Cancun
"Friendly owner"
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4.2/5
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"Good Location"
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4.1/5
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4.3/5
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Hotel near Avenida Kukulkan, Cancun
"Great stay!"
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No.1
4.0/5
60 ReviewsAloft Cancun
Zona Hotelera, Cancun | 0.33KM from Playa Lagarto, Cancun
"Great stay!""Convenient location"
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3.8/5
119 ReviewsKrystal Cancun
Zona Hotelera, Cancun | 0.28KM from Playa Lagarto, Cancun
"Great location"
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4.5/5
83 ReviewsHyatt Ziva Cancun
Zona Hotelera, Cancun | 0.57KM from Playa Lagarto, Cancun
"Great stay!""Friendly owner"
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3.6/5
106 ReviewsOcean Dream Cancun by GuruHotel
Avenida Kukulkan, Cancun | 0.33KM from Playa Lagarto, Cancun
"Good Location"
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3.7/5
124 ReviewsSelina Cancun Laguna Hotel Zone
Zona Hotelera, Cancun | 0.38KM from Playa Lagarto, Cancun
"Good Location"
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4.5/5
18 ReviewsGreen Caps CancĂșn Hospedaje
Zona Hotelera, Cancun | 0.33KM from Playa Lagarto, Cancun
"Good Location"
Select dates to view pricesNo.7
4.1/5
60 ReviewsKrystal Grand Cancun All Inclusive
Zona Hotelera, Cancun | 0.43KM from Playa Lagarto, Cancun
"Great stay!""Great location"
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Explore honest ratings and real traveler reviews to help you find the perfect stay
4.5/5
Excellent
GGuest UserAfter the trip to Cancun, I felt exhausted. Marriott's magical operation was beyond my understanding. I booked a Club 91 King Room for the first night, and the second night renewal fee increased by 1,500, and I changed to a Seaview Deluxe King Room:
1) I booked a Seaview Deluxe King Room, but found it was a twin room when I checked in, and it was very humid. I didn't bother to ask the front desk to change it;
2) Club 91 offers a free SPA, but when I made an appointment, I was told that it was just a hand, which lasted for about a few minutes, without the body. I enjoyed it for nothing, but the hand was not needed;
3) When checking out, I checked out the Seaview Room first. The list showed 6 lines including room fee and various taxes, all on the bill. Fortunately, I could speak some English, so I asked the front desk one more question. They said that I had already paid other fees except the resort fee on Ctrip, so why did I have to pay? Then I checked;
4) When I settled the Club 91 bill again, the amount I had paid was not on the bill, but there was an additional mini bar consumption. I was so busy that day that I only drank 2 bottles of free water in the room, and then I checked again;
5) I asked the hotel how many pesos it would cost if I could help call a taxi to the airport? The reply was 700. I happened to see a taxi driver waiting for passengers. I asked him and he said 500, so I got in the car without hesitation.
6) I forgot a beloved dress in the room when I checked out. After I left, I found out that I forgot to call the hotel again. They said they didnât see it. They swore that the dress was only worn in the hotel and never left the hotel lobby. I asked for a day, but they still said no. I still feel sad.
Looking back, I donât know if these are pitfalls or coincidences?
The hotel front desk and Club 91 staff are very friendly, and the facilities, environment, outdoor swimming pool, and exclusive beach are all good.
4.3/5
Excellent
GGuest UserOverall we had a good stay. The hotel hosted our event of the Motosurf World Cup so I'm sure they have a lot of extra people then usual. With that being said there could have been more seating but I think we just had a lot of people there for the event. Bedroom provided ALOT of clothing storage space, beds were comfortable, a ceiling fan, daily room service (possibly twice daily on several occasions without asking), the rooms were just lovely overall. The staff were all very welcoming from cleaning crew, front desk, Gilberto and Moises always there for you when you needed help with bags, transpiration or a friendly face. There is an excursion office located in the hotel just a little off from the lobby. 3 kitchens to order from inside the hotel as well. (Common area) Located on the 12th floor there is a beautiful Gym with separate men and women sauna and indoor jacuzzi. (S floor) meeting and event rooms The hotel is conveniently located next to a shopping mall with plenty of dining options, shopping, OXXO (similar to 711), movie theatre, zip line, food court up top, a gym and so much more. We honestly went out to dinner every night here. ***** DO NOT GO TO Catina Kitchen Lat. 20. They literally looked at us Americans and saw dollar signs and made ordering extremely difficult as if they've never dealt with tourists before. We even spoke Spanish and the entire meal was just a really bad experience. *** Highly recommend CAO and Montemare Everything looks high end and food quality is, but the prices were so cheap it was just a fantastic experience to splurge with amazing meals and not break the bank. Masks were still worn around dining room and buffet, other than that not necessary. They have a little shop in the lobby that's nice for minor things and those forgotten items. Don't ask them to change the color or bend down extra, she gave me attitude because I asked her for a NON pink toothbrush for my boyfriend âbro your really going to make me bend down againâ .... Bro?!? (I'm a female and by no means a bro) I couldn't believe it more funny than anything. This hotel is more of a business luxury vibe, not a Cancun party hotel. Yet very nice if you like to come âhomeâ to tranquility. Thanks for hosting all of us!
4.2/5
Very Good
This hotel was unbelievable good value. We stayed here for a night en route to Isle Mujeres. Lively small hotel with tropical garden and small Pool. A great introduction to tropical Mexico coming from a cold and wet Ireland. The young man in reception was so nice and spoke some English. So after a quick check in we went to our room to drop the bags as it was around 9pm and we meeded to eat. We went across the road to a lovely outdoor pizzeria and had a delicious pizza. Again staff there were so friendly. Came back to bed. The room had two double beds for 4 of us and it was grand. Hot showers, clean room and comfy beds. Breakfast the next morning was delicious. We thought it would be a continental Breakfast but we had a proper Mexican breakfast. We left that morning but could have stayed a few more days as it was so nice. I would definitely recommend this hotel . There were kids enjoying the pool as we left. The pool area is shaded as are the grounds so itâs like an oasis in the city.
4.2/5
Very Good
GGuest UserOur flight was cancelled.. CUNïŒJFK.. 24hrs later. This hotel was so accommodating. Although there was a lot of confusion and as chaotic as it was, we still received kind & courteous service. Our party of 4 was given 2 adjoining rooms. Given the situation⊠We felt safe & comfortable. We highly recommend the outdoor Taco spot around the corner⊠canât miss it - Al Pastor tacos right in front - get the Arrachera (steak) Tacos with cheese - super delicious!! The next day, staff.. especially Mateo - was incredibly helpful & informative! He made sure we were well taken cared of!! Mateo was muy excellentĂ©! Muchas gracias con todo!
3.8/5
GGuest UserHotel in general a bit old and misses a lot of facilities, like pool bar, restaurant. Nice swimming pool area with lounge beds and infinity pool overlooking the sea.
Regarding the rooms it was really good, very spacious, very clean, the bed was super comfortable. Only thing to point was the windows should be changed cause they are old and could hear the wind all night and also please put some blackout curtains, I had to sleep with eye mask cause of all the light coming inside the room in the morning.
In general for 2 nights was pretty good for money
3.8/5
MMelissaPros
Location. Rooms, hotel grounds
The location is about 5-10 min walk to the main area of downtown with all the shops and markets.
The property was very well Kept and clean. My room was spacious, the bed was very comfortable. The pool was a nice bonus after exploring all day.
The property has a front gate so it made the hotel feel very secure and safe at all hours.
Overall no issues with the hotel itself.
Cons
Communication and checkin
I waited outside the gate for 40 minutes to check in because no one was at the front desk. I tried to call with no answer and ctrip also tried calling with no answer. When I finally saw got checked in the man on the phone said I absolutely did not wait that long and he has just talked me to (he did not). There was no apology for the wait or anything and it came off like that fact that I waited so long was a lie (I do have my conversation with the ctrip agent where we talked about both of us not being able to get ahold of the hotel).
I had also asked them if they could help me order a taxi for 4am. The man responded and when I asked to confirm price he didnât respond for 4 days at which point I had already checked out and left.
3.7/5
GGuest UserThe location of the hotel is really good, itâs close to the zona hotelera yet itâs still in downtown Cancun, itâs really close to the ADO bus station, which will allow you to take a bus to the airport or to visit other cities at a very cheap price,
The hotel looks a bit older than what appears on the pictures online, I visited 4 hotels while in Cancun and this one was the worst in tĂ©lĂ© of cleanliness, it doesnât mean that it was dirty, but itâs definitely worst than what you can find in Cancun
The breakfast is not bad, the pool is great, the staff is friendly,
The decorative style of the hotel looked a bit outdated and it was all over the place, it didnât feel very coherent to me, which left a bad visual impression over all
But the location of the hotel is really great, you have buses going to all sort of places just at your doorstep, thatâs a great way to save on transportation, cause taxi fees can quickly add up !
3.6/5
GGuest UserI enjoyed my stay at Krystal Urban Hotel! I received excellent service from the staff. I felt at home. I definitely recommend this hotel to anyone on a tight budget The Aquamarina restaurant serve delicious food. The breakfast is my favorite because it has a variety of home cooked foods. The staff, Rodolfo and Karen, work very hard managing the breakfast shift well- they keep the shift running smoothly.
3.4/5
GGuest UserThe accommodations at All Ritmo were exceptional! The desk staff was efficient, friendly, and answered all questions in detail. The dining staff - waiters and servers also were cordial and ensured that everything necessary for a fantastic experience was provided. The same with the pool bar staff.... very friendly and accommodating. The desk staff arranged transportation several times - it was on time and the drivers were cordial. I am recommending that my family and friends also choose All Ritmo when they travel to Cancun. My son and I thank the staff of All Ritmo for a wonderful holiday.
Earl
3.3/5
GGuest UserOverall this is a decent resort with a good amount of entertainment for a younger crowd. There are lots of options for dining but if you spend your time in the buffet, the options will get a bit repetitive and are lesser in quality. There are different shows and parties each day with a new theme to keep things fresh. The staff are nice but do expect to wait in a line for drinks at most any of the bars. The rooms were clean but are beginning to show a bit of their age. Check in was smooth and checkout was even easier. They do offer Covid testing if that is something that you will need but be sure to book when you arrive as time slots can fill up quickly. Overall, the strong points of this hotel are the massive and beautiful pool, a long and well maintained beach, many options for dining, and a fun and active atmosphere.
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