Hotels near Shelly Row play area, Cambridge

Given the £150 a night pricing and established brand name, I was unhappy to spend a combined 5 hours queuing to speak to front desk RE a pre-booking query - when they finally answered after 90 minutes wait on my 5th attempt I was immediately hung up on. I booked the ”more with your stay” option which includes parking and nothing more. Further issues occurred at check-in when they attempted to charge me £15 for parking anyway. I explained that this wasn't correct, showing them my booking confirmation and explaining that parking was included as I had confirmed pre-booking. Despite confirming that I wouldn't be charged, I was still subsequently charged £15 necessitating a further call back from myself to resolve. The stay itself was comfortable, the hotel, rooms and facilities are nice and fairly well cleaned.

It is the most comfortable hotel I stayed in during this trip to the UK. The room was larger than equivalent hotels in London and the bedding was very good. The most important thing is that the breakfast experience is great. The waiters and ladies are full of Cambridge temperament. When ordering food, the food is excellent.

I had an absolutely remarkable experience. From the moment I stepped into the elegant lobby, I was greeted by warm smiles and a genuine sense of hospitality that lasted throughout my entire stay. The ambiance was nothing short of enchanting. The tastefully designed interiors exuded a sense of sophistication and tranquility, creating the perfect atmosphere for relaxation. My room was spacious and was meticulously clean and beautifully appointed. The comfortable bed and luxurious amenities ensured a blissful night's sleep. One aspect that truly set this aparthotel apart was its exceptional staff. Every interaction was met with impeccable service and attention to detail. Furthermore, the aparthotel's facilities were top-notch. The well-equipped gym offered a range of rejuvenating activities, allowing me to unwind and indulge in self-care. In conclusion, my stay was nothing short of extraordinary. Impeccable service, breathtaking surroundings, and attention to detail made it an unforgettable experience. I would highly recommend this aparthotel to anyone seeking a truly exceptional stay in Cambridge.

This hotel has an excellent location near the station with very easy links to the city centre. It has a car-park and it is in excellent decorative order. We were impressed by our good-sized, well-equipped room. And the food was good. We recommend it very highly.

Title: A Stellar Experience at This Exceptional Hotel I recently had the pleasure of staying at this outstanding hotel, and I am more than pleased to share my delightful experience. The environment of the hotel is nothing short of impressive. Nestled in an exquisitely landscaped setting, the hotel boasts an ambiance that perfectly blends sophistication with tranquility. The interiors are tastefully designed, radiating warmth and comfort. The cleanliness throughout the premises is commendable - from the plush guest rooms to the common areas, every nook and cranny exudes a sense of freshness and hygiene. The peaceful surroundings coupled with top-notch facilities made my stay truly rejuvenating. As for its location, it couldn’t be more ideal. Strategically situated in the heart of the city, the hotel offers easy access to major tourist attractions, business hubs, as well as shopping and dining destinations. Its prime location turned out to be a significant advantage during my trip, saving me considerable time on commuting and allowing me to explore the city effortlessly. The check-in process was seamless and straightforward. Upon arrival, I was greeted by the courteous and professional front desk staff who swiftly processed my paperwork. Their use of advanced technology expedited the check-in procedure, making it a hassle-free experience. They were attentive to my needs and provided clear instructions, which made my first encounter with the hotel quite memorable. In summary, this hotel excels not only in providing a serene and luxurious environment but also in offering a convenient and central location. The efficient and user-friendly check-in process further enhanced my overall experience. I wholeheartedly recommend this hotel to anyone seeking a comfortable and enjoyable stay. It’s truly a gem that combines the best of service, location, and ambience. I look forward to returning to this fine establishment on my next visit.

Super new and super nice apartment, everyone remember to call them before, we stayed in the morning, on the top floor, the room is very new and the equipment is also very good, there are breakfast bread, butter, milk and juice, the bathroom is very good, still white company Bath products

We stayed at Holiday Inn for 2 nights between May 30 - June 1 2023. Overall the hotel was great and we had a pleasant stay, we had planned to visit the town center and look at the history of Cambridge thus the location was important to us. It was only a short drive (5 mins) to the centre where we could go punting, shopping and to the universities, museums and gardens. We included breakfast in our stay, which I would highly recommend there was a great selection of foods and the pancake machine was a huge win for us. The only thing we were disappointed with was the fact that dressing robes and waters which are usually complimentary in other hotels we have visited, were not included in the room for free and when we asked we were told we could drink the water from the bathroom, which was not pleasant but other factors such as the fact our room was cleaned regularly and the amazing breakfast did make up for this.

No bed for third person made up, called receptionist I was told someone will come and do it, this was at 19:00 no one ever came, even after following up over the phone. I spent night sleeping without bedding, on plain sofa bed without a single pillow. Terrible experience and poor service. Not enough towels, just for one person & again after calling reception- I was told that they ran out of towels!!! This was enough for my family to bare after whole day of travel, especially the room booked was Executive one. So expected to be up to highest standard and service to be over the top, this isn’t the case. Cleanliness is very poor - see pictures. Dust everywhere and this wasn’t one day worth. After asking for partial refund due to poor service, I was given a silly look and smile, advised to sent email online. Do not bother going there.

The hotel was a little bit further than I expected from the town centre. There is a bus route that can go to the town but it's up to a 10 min walk. It would be great if the hotel provided at least a shuttle service because taxis were also quite expensive just for a few miles. The hotel itself was presentable, the staff was helpful and nice, and the rooms were also spacious enough and clean with all the usual amenities. My room had the disabled bathroom so it was a little bigger I think but the drainage needs sorting out because the whole floor almost flooded with water. The heating A/C was working well and quiet. Breakfast the next morning was included in the price and the choice was basic but enough. I did feel that the plate was smaller than many other places I've stayed at but I guess that was to avoid food waste. They had scambled egg only, sausages, bacon, beans, toast, tea/coffee/juice, 3 cereals and spreads for toast-not bad but could be a little better in variety.

The hotel needs to take a train from Cambridge. The train station is behind the hotel. My 14-year-old son has a round-trip ticket for a total of £7. The hotel is very convenient and not noisy! There is a large parking lot and a parking fee of 5 pounds is required! The hotel is very convenient for self-drivers. It is less than ten minutes drive to the Imperial War Museum IWM. Many planes and tanks during World War II and World War II are worth seeing!