Tolip Gardens Hotel Reviews

We had a wonderful time at this hotel. The location was perfect, the amenities were ok, and the views from my room were stunning. Would highly recommend to anyone visiting Cairo.

Nice hotel and the room is perfect

Poor service, sometimes the room is not cleaned

The room and hygiene are great

It's not a five-star hotel at all. The price is too expensive for this level in Cairo. The location is also remote and there is nothing around.

Can you recommend it?

It is a big and remote place. Nothing eround, just some willas. Breakfast is just ok. Nothing exiting. Staff was uninterested. No good coffee or tea. Just instand coffee and tea bags.

I chose the location because it was quiet and peaceful only downside was not many shops or restaurants in walking distance

First this hotel is NO WAY 4/5 Star. It’s very Outdated. We booked 2 Executives rooms and on arrival, rooms were not ready. Reception advisors were blaming last night event. My query was can understands Hotel was busy last night, checkout time was 12 and we reached at the hotel at 1800, so why rooms are not still ready so it was a lie. They did not even bothered to offer us a welcome drink which was even part of our booking. During my stay I have requested 4 times that small fridges in the rooms are not working but until we left the hotel, no one visited to fix the issue and it was very disappointing and was not expected that sort of behaviour.

Staff are ignorant to requests even the simple ones. I have to call 3-4 times every time I request something and even when it comes finalise it will be missing components. Examples: I call for ice to be sent in a regular container ( the one used for wine bottles) and the guy (said his name is Ahmed) say we don’t have any and I will bring you ice in 2 cups instead and if you need cold water put water in the minifridge. This happens every-time I call for ice. Should call at least 3 times to get 2 small cups. Appetisers sent missing 2 Items and called 2 times but they never send. When I call for towels they send me 2 small ones after 3-4 calls and ignore me when I request more. The outside is very dirty. Will never go back there for sure.

It was a really great hotel. In a safe place and lovely staff!

Excellent customer service, great rooms and facilities. Close to the airport.

Very nice staff and very wellcoming

Very isolated