Tiara Thermal & Spa Hotel

We arrived as a travel group of 41people, in the he lobby is an old timer firefighter car -amazing! And a -sadly- colored in gold -old motorbike. At the counter were two friendly employees with big smiles, one called Ana (or do you spell it Anna?) and another i couldn't remember the name i am sooo sorry, sounded similar to a snack i remember that. Check in was fast and painless. In my room I had a water issue, in the bathroom so i explained the problem and instantly got another room. Yes the hotel is not the newest and yes you can see it a little. The hotel is clean, the rooms are nicely sized. The Dinner was soooo tasty, it felt like made with care - from the minute i stepped i o this hotel, no joke, it felt like it has “soul” remembering back i still think this was a great hotel to go to and i may actually visit it again! After dinner had a little chat at the counter with the employees and told even them how “home” it feels and that i feel the soul n love put into it… Breakfast was yummy aswell, tea coffee variations of cold n warm food just to much for me to chose from so early. We left the the hotel soon after and I got asked on our first stop if I forgot something, i denied... But there was a picture of my suitcase at the lobby so i joked it was so nice it wanted to stay. I would be fine to get it days later in Antalya but a co traveler also forgot his luggage n needed it. The he owner of the hotel had some business to do that week close to our next hotel and he decided to do it he same day and to bring us our luggage free of charge. When i heated that i just repeated “i told you i felt soul in that hotel” hands down, even without this big gesture, amazing hotel and worth a visit!

The worst hotel, we ever went too. We stayed for one night. We were a tour group and everyone in our group complained about the room. The bathroom was really dirty, with mould. I refused to sleep in that condition and were offered the Presidental Room which was more spacious but still dirty with mould. Dinner buffet was terrible, breakfast was slightly better.

This hotel is near the city center. It has a good breakfast,but the glasses and the forks aren't clean. The hotel is very noisy. It isn't a family hotel. The bedroom is very dirty. The bed and the TV are broken. The phone is broken,too. There aren't any clean towels. There aren't refreshments. There is a safe in my room,but not in all rooms. There is an air conditioning. The staff are lovely. There are historical buildings near the hotel. The hotel doesn't have a gym,mini golf and tennis.