Hotels near Naturschutzgebiet Häftli, Buren An Der Aare

We had a wonderful stay here at the Mercure in Biel. Check in was fast. Room and Hotel was spotless clean. Aircondition worked great. Bathroom with showergel, shampoo, liquid soap. Unfortunately we did not have time to check out the fitness and sauna on the 6th floor. 24h Reception is great. Free coffee and water a great plus. Matrass was a bit hard, but we did not mind. Would choose is definitly again.

Great hotel location superb, 3 mins from Railway Station, 5 mins from Town centre. Hotel overlooks the river Aare with superb views of the Jura Mountains. Modern hotel with great rooms, my only (very small) suggestion for an improvement would be Aircon a bit cooler, but I just like very cold bedrooms, so possibly that's just me. Breakfast was great with a huge choice of freshly cooked food and cold platters, staff friendly and professional.

Ma davvero è un 4 stelle?!? Non c’è niente che te lo faccia pensare: struttura vecchia, porte delle stanze con serrature difettose, personale gentile ma poco professionale, alla reception c’è sempre un cartello con scritto “non sono in reception, chiama questo numero se ti serve qualcosa”, colazione poco abbondante e con poca varietà, ma soprattutto MAI visto un 4 stelle senza servizio di reception 24h!!! Sono arrivato la notte alle 00:30 e ho dovuto chiamare 8 volte un numero per trovare qualcuno che mi facesse entrare nell’hotel. Insomma non è un 4 stelle e l’unica cosa che lo separa da un 2 stelle è che ha il bagno in camera

Large room, rich breakfast

PROS - Modern clean rooms with comfortable beds and reading lights. - Fast and easy route to the centre via the bus (free to guests!) - Black out blinds - Two bed apartment was very spacious - Laundry facilities (washer and dryer, 2 francs each) were really helpful, and clearly signposted - Parking including reasonably fast electric car charging - Concierge was available, helpful and very friendly. CONS - The air con was very slow even when turned up to the highest setting, and rooms were hot. Windows don’t open. - The breakfast was abysmal value. No fruit selection (just the usual bulk-bought fruit salad; it doesn’t cost much to put some apples and seasonal fruit in a bowl to choose from!). The scrambled eggs were rated inedible by the whole family. No baguette or whole loaves to slice, just large individual rolls and some white sliced processed bread.

Nice Looking Hotel, Lacking Service I had high expectations for this hotel because of the name and the price and felt it didn't live up to either. The room was small but very nice room features and esthetics were great. The view was awesome, the bed was comfy and I loved the pillow menu. The room service was also really great. Good food, amount of time for delivery was great as well. The not-so-good: Our ”air system” in the room was not working the entire time and it was a constant fight with the hotel staff for them to even look at it. It was never addressed during our stay at all. When we brought it up to the lady at the front desk she told us we should open a window. I didn't pay $350 a night to be told to ”open a window” and I'm not a fan of sleeping with bugs that fly into the room. We did manage to get a fan for the room and that did help a little but the attitude was not appreciated. Also, we had a problem with housekeeping unplugging anything and EVERYTHING left to charge in our room while we were not there. One item was my electric toothbrush which was dead. They even when as far as removing our room key entirely from the wall. I found this very unacceptable. We are energy conscious but if I leave something to charge it's for a reason. Also on our checkout day housekeeping walked into our room at 8 am and saw my husband naked getting out of the shower. The location is okay, not super convenient, overall beautiful hotel but staff need some major training in how to service and communicate with guests.

The breakfast is plentiful, with more varieties, and there is a parking lot. The double bed room is a combination of two double beds. It can’t be lying in the middle. It has a hot pot, which is in line with Chinese habits. Some rooms also have a balcony. It is within walking distance of the lake next to it and 20 minutes’ walk from the Omega Museum. About 5 minutes walk from the railway station.