Microtel by Wyndham Hotels in Bryson City

I am requesting a full refund for my reservation. Upon my arrival at 3:10pm, there was no-one at the office to check in. I looked around the property to find someone by did not find. Finally at 4:00pm, a woman did open the office. The woman, I assume she was the manager, was very rude and abrupt with the check-in process. Exceptionally unfriendly and did not make me feel welcome. I aske twice where my room was and was finally told, ”over there in the middle” as she pointed in a direction. Once I did find the room I was assigned, I went in and was shocked. The room smelled awful with the smell of mildew or mold and is very small.. The room is advertised as a King Room. The room size is less than 100 square feet. The only king size was the bed. The are no nightstand near the bed nor any electrical outlets beside the bed. I use a CPAP machine to sleep and the is no electrical outlets near the bed to plug this in. The tiny bathroom is filthy. The exterior was shabby, trash on the ground, empty pool. The river view was looking at a run-down abandoned house. I went back to the office and again no-one was there. After waiting over 20 minutes I did find the woman manager. I politely told her my concerns and stated I could nit stay in the room for several reasons. First I said there were electrical outlets near the bed to plug my CPAP machine in. Her reply was ” I could give you a plug thing to use. I also said told her the room is very dirty and not a king room as advertised. Her response was the owners are planning too upgrade the property. I was told I would only receive a partial refund of $160.00. I asked for a receipt, but the lady could not figure out how to print it. She said she would mail the receipt, but as of today, one week later, I have not received. I believe, due to the the room not being habitable, the mis-represented in the advertisements, and the rude treatment I received, I am due a complete refund.

With a stay at Sleep Inn Bryson City - Cherokee Area, you'll be centrally located in Bryson City, a 2-minute drive from Great Smoky Mountains Railroad and 6 minutes from Great Smoky Mountains National Park. This hotel is 12.3 mi (19.7 km) from Harrahs Cherokee Casino and 0.6 mi (0.9 km) from Tuckasegee River.Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a picnic area.Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.Make yourself at home in one of the 50 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

With a stay at Relax Inn, you'll be centrally located in Bryson City, a 1-minute drive from Great Smoky Mountains Railroad and 9 minutes from Great Smoky Mountains National Park. This hotel is 12.7 mi (20.4 km) from Harrahs Cherokee Casino and 0.3 mi (0.4 km) from Tuckasegee River.Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.Take advantage of the hotel's room service (during limited hours).Featured amenities include luggage storage, laundry facilities, and a vending machine. Free self parking is available onsite.Make yourself at home in one of the 18 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily.

Located in Bryson City, Calhoun House Inn & Suites is in the historical district, a 4-minute walk from Great Smoky Mountains Railroad and 5 minutes by foot from Smokey Mountain Trains Museum. This bed & breakfast is 2.7 mi (4.3 km) from Great Smoky Mountains National Park and 11.6 mi (18.6 km) from Cherokee Welcome Center.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this bed & breakfast include tour/ticket assistance, a picnic area, and barbecue grills.A complimentary continental breakfast is included.Featured amenities include express check-in, express check-out, and luggage storage. Free self parking is available onsite.Treat yourself to a stay in one of the 4 individually decorated guestrooms, featuring fireplaces and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with shower/tub combinations feature jetted bathtubs and rainfall showerheads.

With a stay at McKinley Edwards Inn in Bryson City, you'll be a 2-minute drive from Great Smoky Mountains Railroad and 10 minutes from Great Smoky Mountains National Park. This family-friendly lodge is 13 mi (20.9 km) from Harrahs Cherokee Casino and 0.7 mi (1.2 km) from Tuckasegee River.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this lodge include an arcade/game room, wedding services, and a fireplace in the lobby.A complimentary continental breakfast is served daily from 8:00 AM to 9:30 AM.Free self parking is available onsite.Make yourself at home in one of the 4 individually decorated guestrooms, featuring refrigerators and microwaves. Your room comes with a memory foam bed. Rooms have private balconies or patios. 32-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and hair dryers.

With a stay at Nantahala Cabins in Bryson City, you'll be near the beach, just steps from Nantahala National Forest and a 2-minute drive from Nantahala River. This cabin is 13.9 mi (22.4 km) from Great Smoky Mountains National Park and 11.4 mi (18.3 km) from Great Smoky Mountains Railroad.Enjoy recreational amenities such as a spa tub and bicycles to rent. Additional features at this cabin include complimentary wireless internet access, concierge services, and babysitting (surcharge).Featured amenities include a 24-hour front desk and an elevator. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 10 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include separate sitting areas and microwaves, and housekeeping is provided daily.

Located in Bryson City, Folkestone Inn is within a 15-minute drive of Great Smoky Mountains National Park and Great Smoky Mountains Railroad. This bed & breakfast is 15.2 mi (24.5 km) from Harrahs Cherokee Casino and 1.4 mi (2.2 km) from Tom Branch Falls.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this bed & breakfast include an arcade/game room, gift shops/newsstands, and wedding services.A complimentary breakfast is included.Free self parking is available onsite.Make yourself at home in one of the 10 guestrooms. Complimentary wireless internet access is available to keep you connected.

Located in Bryson City, Nantahala Village is in the mountains, a 2-minute drive from Fontana Lake and 14 minutes from Great Smoky Mountains Railroad. This family-friendly hotel is 10.4 mi (16.7 km) from Nantahala Brewing Company and 12.8 mi (20.6 km) from Great Smoky Mountains National Park.Don't miss out on the many recreational opportunities, including an outdoor tennis court, a fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, an arcade/game room, and wedding services.At Nantahala Village, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.Featured amenities include a business center, coffee/tea in a common area, and a vending machine. Planning an event in Bryson City? This hotel has 1050 square feet (98 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 33 air-conditioned guestrooms. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include irons/ironing boards, and housekeeping is provided on request.

When you stay at Two Rivers Lodge in Bryson City, you'll be in the mountains, within a 15-minute drive of Harrahs Cherokee Casino and Great Smoky Mountains National Park. This motel is 5 mi (8 km) from Great Smoky Mountains Railroad and 0.1 mi (0.1 km) from Tuckasegee River.Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a picnic area. Additional amenities at this motel include charcoal grills and a vending machine.The front desk is staffed during limited hours. Free self parking is available onsite.Stay in one of 22 guestrooms featuring LED televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include coffee/tea makers, housekeeping is provided on request, and irons/ironing boards can be requested.