Daviesfamily84
June 30, 2024
We stayed at the Hotel Wrexham last night as we were visiting a local attraction. The room we stayed in was a double and was quite basic. The hotel is going through a re-brand currently, and it seems a lot of the hotel has been updated (could even smell the new carpets in the hallways), but the rooms need to be done also. However, it was clean, and we had everything we needed (no toiletries). The room above (we were room 103) has very squeaky, loud floorboards, and you can hear every step taken. I feel this needed to be looked at. We ate in the restaurant and the food was lovely. We are both vegetarian, and there were a few options available. The desserts were delicious, and the serving staff very friendly and accommodating. I have to mention the manager, as I called the day before our stay to ask if he could put something in our room as a surprise for my husband as it was his birthday. I didn't know what they could offer, but he suggested a set of 4 bottles of beer as my husband enjoys trying new breweries, so I said yes. When we arrived, he had the bottles in an ice bucket and had put up birthday banners and confetti on the dressing table. I felt this was really lovely. To top it off, when we ordered dessert in the restaurant, they wrote Happy Birthday in chocolate sauce on his dessert plate, which was a surprise for me too. I felt he really tried hard to ensure we enjoyed the stay. The breakfast was nice, there was a cooked breakfast, toast, cereals, yoghurt, juices, pastries and hot drinks, however an option of a vegetarian sausage would have been nice too. Thank you for an overall great stay.