Best Four Star Hotels in Bromley

The room is very tidy, and the breakfast every day is also very rich. The front desk here is very enthusiastic and heart-warming. I just came here and I don't know the surrounding area. I can get patient and friendly answers when I ask some questions. It feels great to live here! If I come to London again next time, I will still choose to live here. The transportation here is also very convenient. You can get to the bus station in 2 minutes' walk, which is very convenient for travel. It was an unforgettable and very good stay experience.

Located in Bromley, Brama is within a 15-minute drive of Crystal Palace Park and Greenwich Park. This hotel is 9.2 mi (14.8 km) from O2 Arena and 9.9 mi (16 km) from Tower Bridge.You can enjoy a meal at the restaurant serving the guests of Brama, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:00 AM to 10:00 AM for a fee.Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk.Make yourself at home in one of the 23 air-conditioned rooms featuring espresso makers and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Arrived on Sunday 7th April at 8.45pm after a long day if travel to be told by security that the hotel was closed and that we should have been informed by email 24hrs prior. After a hasty telephone call to a telephone number posted on an A4 size poster on the door we were told “oh Croydon Central are expecting you” News to us!! Checked our inbox , spam and junk mail on mobile phone and zilch!! I asked where Croydon Central was and informed by Travelodge help(less) desk to “just jump in a cab” arrived 9.45pm at Croydon Central. Staff there were apologetic and claimed that this has happened on several occasions. On arrival home we immediately put in a complaint which was responded to promptly with a Sorry we will let the relevant dept know! We emailed again suggesting we receive full/partial refund or a reasonable discount voucher for future use. This was responded with “there are no refunds” Croydon was cheaper than Crystal Palace but this hasn't been addressed either. If we as prospective guests had cancelled our booking we would have lost our money in full but Travelodge at the drop of a hat can cancel our reservation without any recompense to us. Seems very unfair to us. We are awaiting a further response from Travelodge but after reading previous reviews don't hold out for much. In future we will use a reputable more caring hotel chain who have a bette PR team. Take note people prior to making a reservation.