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Super 8 by Wyndham Brockton Guest Reviews
3.3/5
17 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location3.3
Amenities3.3
Service3.2
Cleanliness3.3
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All reviews(17)
Positive reviews(9)
Reviews with photos/video(3)
Negative reviews(8)
Johnny Damage Appraiser
King Room-Mobility Accessible-Smoking
Checked in May 2023
Other
1 Reviews
5.0/5
Outstanding
Posted on May 22, 2023
Very helpful with checking in, had issues with another competitor and assisted with another booking site that made it extremely easy to book & stay. Comfortable rooms, multiple options for shopping and dining & Very close to express ways. Best option for the value.
Guest User
2 Double Beds, Non-Smoking
Checked in Nov 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Nov 19, 2024
very good
Sarahtravel
King Room - Non-Smoking
Checked in Feb 2024
Couples
7 Reviews
3.7/5
Posted on Feb 18, 2024
I really like this hotel, it's a shame that there is no real breakfast. It lacks everything. The room staff is very friendly. Funny Haitian ladies with big hearts. And always ready to help.
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Guest User
2 Double Beds, Non-Smoking
Checked in Oct 2024
Business travelers
6 Reviews
4.5/5
Great
Posted on Oct 28, 2024
服務滿意,很安靜
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Cheryl H
Checked in Sep 2024
Couples
1.0/5
Posted on Sep 8, 2024
The worst hotel we’ve ever stayed in, for the most expensive price I’ve paid. Next time I’d pay the higher price to stay anywhere else. Door to the room wouldn’t open, so had to have staff come and show the “trick” to get it open. Figured at least if we couldn’t get the door open with a key, then likely no one else could get in. Tried the deadbolt because we didn’t feel terribly safe, and then got locked in and spent 5 mins trying get back out to go to supper-thankfully we realized this immediately and not in the event of an emergency. Chair in the room was in bad shape, window in the room was cracked. Breakfast was minimal with very few options compared to other places we’ve stayed. I will say that aside from stains all over the skirting, the beds were clean. Elevator is quite old as well, we felt better using the stairs. Brought extra items into the room with us as we didn’t feel safe to leave them in the car overnight. As others have mentioned, it did smell of smoke in the hotel. There were people roaming around the parking lot for reasons I couldn’t figure out, and we could hear arguments or some commotion outside late in the evening as well. Only positives I can say was that the check in process was easy. Wish I had checked out as soon as we couldn’t get the door open.
Response from Property: Dear guest, we apologize for any inconvenience you faced during your stay. We thank you for your honest comments. We will use your feedback to improve our service. Once again please accept our apologies. Thanks
Guest User
Checked in Aug 2024
Travel with friends
1.0/5
Posted on Aug 24, 2024
Negative 1. Wifi didn’t provide internet service despite being logged in. Everything was dusty and sticky including ac
Guest User
Checked in Mar 2024
Couples
1.0/5
Posted on Mar 9, 2024
Needles dirty bugs and smelly beding with holes. They upgraded my room to another dirty suite.. enough said... there is a motel 6 as well as other hotels in the area. The smoking rooms are the only plus. But also know they probably have needles waiting for ya.. tah
Guest User
Checked in Dec 2023
Other
2.0/5
Posted on Dec 11, 2023
There as no heat in the room at all . I believe they lied about the room we got being the last one they had . The customer service wasn't very great . The heat was broken where it was to come out at all .
Guest User
Checked in Oct 2023
Other
5.0/5
Outstanding
Posted on Oct 30, 2023
Great Staff - Great Service & NCSE (Nice-Clean-Safe-Economical)! I want to start out by offering our heartfelt gratitude for making our stay with you a very enjoyable and rewarding experience...you guys are the best!!! I want to personally thank Anthony, Hardeep, Raj, Kush and Alex for going "out-of-their-way" & "the extra mile" to make our 4-night/5-day stay with you a very rewarding experience. Note...there was also a very nice/polite/sincere/helpful daytime manager (can't remember his name...maybe Sam???) that was great as well. The facility and grounds are clean/nice/well maintained and safe and it was an absolute pleasure to stay there...the price was right in-line with our budget as well. For a review, this might seem to be "too complementary" but the people that own/mange/maintain (including house cleaning) this motel deserve to be praised for their commitment to excellent service. I will definitely recommend this motel to my friends and relatives that might ever be in that area (BTW...we're from the deep south) and would (if in that area again) would go "out-of-our-way" to stay there. Note...if you're like us and like that "small town-city - edge of rural area" feel, then Brockton might be the area you want to stay in. It is basically midway from Boston and the south/central Cape Code area sites (i.e. Martha's Vineyard) and we were able to get to the shuttle service for the ferry to Martha's Vineyard in just over an hour. Best wishes to the owner(s)/staff for the future and thanks again for a great experience!
Guest User
Checked in Jun 2023
Couples
1.0/5
Posted on Jun 15, 2023
Very poor air quality due to the entire facility smelling like cigarette smoke. Could not sleep at night because of polluted air quality. Too many strange people hanging in the parking lot. Location was too isolated.
Guest User
Checked in Jun 2023
Other
1.0/5
Posted on Jun 13, 2023
Lobby smells like smokers, non smoking room smelled of smoke. Comforter had many burn holes. Bathroom ceiling was damaged and had mold. Stains on the floor that looked like dryer body fluids. On top of that my email recept has an extra $90+ charge for tax and services. Friends there the same night and also booked days in advance only had a $15 tax/etc fee. Avoid. Won't let me post photos
Guest User
Checked in Apr 2023
Business travelers
1.0/5
Posted on Apr 24, 2023
Dirty place not worth it I wil never stay there again the room was dirty and the bed had cigarette whole in the sheets and blankets the whole room smell like someone was in there smoking before I went in
Guest User
Checked in Jan 2023
Travel with friends
3.0/5
Posted on Jan 31, 2023
Average for the price but about 45 min drive to Boston. Clean hotel for as old as it is. Breakfast average for continental. Front desk was friendly and smooth check in. Stayed two nights. When housekeeping came in to change towels, they did not replace them.
Guest User
Checked in Jan 2023
Other
2.0/5
Posted on Jan 31, 2023
One room the smoke detector Kept going off because of the battery. She did change the room. But the room I was changed to toilet seat was broken off almost fell when I sat on it. Soooo much noise in the morning. Not my idea of a peaceful rest.
Guest User
Checked in Jan 2023
Business travelers
4.0/5
Very Good
Posted on Jan 31, 2023
My husband and I stayed there for business and pleasure. The first room had a jacuzzi tub (total surprise) with double beds ($175) and the second room was a king bed ($114/night). We travel during the heights of graduation festivities and was happy to find something AFFORDABLE that WASNT infested with anything. I used to work housekeeping and the rooms were clean so good job housekeeping team! Also I always check the mattresses wherever I stay…and they had additional mattress protectors and they were clean! So while it wasn’t the Ritz or Copley…it was comfortable and affordable-especially on short notice during event season.