Hotels near Jamaica Pond, Boston

The hotel room's thermostat was set at 68 degrees F when we entered but we found it to be quite warm, so we turned the thermostat down to 65 degrees, then further to 62 degrees because the room was still quite stifling. Around 2:00 a.m., uncomfortable and sweating while trying to sleep, we called the front desk and told them that we had lowered the thermostat to 60 degrees F but that the heat was just as warm as when we first entered the room (there was no way to measure it but I'm guessing it was close to 80 degrees). The front desk told us that the thermostat only controls the heat; that is, lowering the temperature will not actually cool the room or turn the heat off. They told us that the only way to stop the heat was to turn it OFF. We were also advised to open a window, which we did; but the noise from the city outside did not help us get a good night's sleep at all, and the room took a while to cool down enough to be able to sleep comfortably. This one issue---the extremely warm and uncomfortable room---is enough to make us not return to this hotel in the future.

This is the second time I have stayed at this hotel. The basic accommodation conditions of the four seasons, such as quilts, pillows, air conditioning, bathrooms, open rooms, etc., do not need to be questioned, it must be very good and rest assured. There is a high-quality Japanese meal downstairs, new. The SPA is very good. The only hotel not as good as the old four seasons in Boston is that the room is very modern and has no style.

A very nice hotel with a great location. Has an entrance to prudential Centre on the second floor.

Super big suite with separated living room and bedroom. Nice location and great service for this price.

The hotel is in a very good location, connected to the shopping mall, making it convenient for shopping. Downstairs is the Public Library. There is no buffet breakfast in the hotel. If you want to eat, you need to order a la carte. The Destination Fee of $30 per day can be used for breakfast. It is not enough for two people.

Very nice hotel with spotlessly clean room. The bathroom are very clean too! Free water. Great service 10/10

Great location for exploring Boston with subway and bus service a very short walk from hotel. Subway is cheap and very efficient way to get around. Hotel rooms are spacious and reception team are very welcoming and helpful. If you want to visit the theatres or Chinatown both are only a few minutes walk. Like any hotel there are downsides.... The includes breakfast option is not correct, you get an allowance towards breakfast which does not cover the cost, also breakfast service can be very good or very bad over the 8 days we stayed we experienced both. Evening meals are OK but you can get much better a few minutes walk away. Whilst the hotel is generally well sound insulated for an old building which has been sympathetically converted to an hotel it does not help on a Saturday night, The local nightclub is extremely popular with long queue's down the street, the ones who cannot get in seem to have a weekly rave on the adjoining multi storey car park until around 3am. The noise is incredible and despite this being a weekly occurrence the hotels complaints seem to be ignored by the local authorities. My advice is to either be prepared and accept the inconvenience or avoid staying on a Saturday Night, the same applies to all the other hotels in the immediate vicinity, especially the one with the Candibar nightclub in its basement! Overall a good hotel which could be even be great if the onsite restaurant was improved, the ”includes breakfast” listing was correctly worded, and the local authorities took action about the unsociable noise. Final word of praise for the super reception staff who really go the extra mile to help you enjoy your stay.

The hotel is about a 8 minute walk from JFK UMass T station; from there it’s quite convenient to get to downtown Boston. The room is clean and large, albeit the furnishings are a bit dated. The bed was comfortable and there was good chairs and furniture available for a couple to use. Didn’t try the breakfast or the cafe, but it seemed decent from what we could see.

After staying for two nights, there were two power outages. The hair dryer tripped as soon as I plugged it in, and the coffee machine and charging port didn't work. The hotel engineer said the circuit was too sensitive. The hotel does not provide bottled water, so you have to go downstairs to get filtered water; there is no spare roll paper; the housekeeping department is very slow to deliver things; the towels are old; the Wi-Fi cannot be connected, and the room number and name are incorrect; refund The room was at 11 o'clock in the morning, the first time I met. All in all, the various minor issues during my stay made me unhappy and I will not come back again.

Love the convenience of this hotel and it’s very clean. Everyone is very friendly and helpful and there is a walkway tunnel right to my terminal from the airport. I would definitely recommend staying here and the restaurant is also very delicious.