Hotels near Centro Comercial Cervilcom.co, Bogota

Hotel w bardzo dobrym położeniu w samym centrum przy głównym deptaku. Obsługa w recepcji bardzo miła i pomocna. Śniadanie w porządku. Jednak zdecydowany minus za brak klimatyzacji i wentylatora. Do tego okna, których nie można otworzyć. Pokój mały, więc przy ponad 20 stopniach na zewnątrz po prostu się dusisz. Dodatkowo przy hotelu dyskoteka, więc o spaniu nie ma mowy. Cena adekwatna do jakości pod warunkiem, że śpisz 1. noc

Hotel was in the perfect location close to all big shopping centres and another plus was it was very clean. Room service was always top standard and consistent however it was big let down that the hotel didn’t communicate the spa/pool pictured was not available during the whole of my stay. If I’m not mistaken it should be clearly communicated to guests prior to accepting bookings if the included amenities are unavailable especially if for long periods. In addition, if the spa is unavailable the lift and level to the spa should be unavailable for guests to swipe to that level.. I went to inspect it (not knowing it’s being renovated) and got stuck on the level as there are no buttons to go back up.. Highly recommended however, it would be nice if the hotel was a bit more mindful with regarding the communicating to guests about renovation of spa and how long it’s being fixed + not allow access down to that level if there is no way back up

Stayed three times one Selina Chapinero, amazing experience with wonderful staff. They arrange my check in since I arrived early in the morning. The staff helped at 3am giving me hot tee and planket by the time the reception arrived. The stuff is so welcoming and helpful. Breakfast and coffee are amazing. Rooms are modern and very well decorated. Highly recommend this place !

Some of the staff was very professional and friendly. Unfortunately, other staff was quite rude. For example, when I asked the gentleman at the front desk to copy my vaccine cards, he practically snatched them out of my hands without saying a word. After handing me my copies, he began to walk away while my cards were still sitting in the copy machine. I politely asked for ”mis tarjetas, por favor.” He walked back over, still silent, and I said simply, ”Esos son importantes.” He chuckled under his breath but still said nothing as he handed the cards back. It was as if he simply had no interest in bothering with them unless I asked. Then, after I paid for the copies, he went to look for my change (1,000 pesos). He then told me in an irritated tone that they didn't have any change. I simply said, ”No es importante.” Throughout the whole interaction, he acted very rushed and inconvenienced, as if I was imposing on him, and he never offered the slightest apology for forgetting my vaccine cards or not having any change. (They were not busy at the time; there were two people working behind the counter and no other guests in line. At least the other fellow was professional, unlike his colleague.) I'm aware that my Spanish is still at an intermediate level; however, if you're going to work in the hotel industry (down the street from the airport, in a capital city, no less), the least you could do is show some courtesy to your guests. (We don't have to speak Spanish to pick up on your passive aggressiveness.) Also, when I arrived there were no towels in the room. It took three requests over about 35-40 minutes to get some. Everyone I talked to seemed very professional and intent on taking care of it, but somehow no one delivered until the third attempt. It was surprising, actually, because the room was immaculate and perfectly made up, except for having no towels of any kind. I enjoyed my dinner a lot, and the lady who waited on me was gracious and patient when conversing with me in Spanish. The restaurant took a few minutes to find, as there are two buildings, each with their own lobby, and the fellow at reception who checked me in didn't mention anything about the restaurant.

Las habitaciones son muy pequeñas el costo es muy alto no lo recomiendo en el sector hay mejores hoteles por el mismo menor valor

- Really good location in Chapinero. Close to Zona T, Transmilenio and Parque de los Hippies. - A huge breakfast buffet from 6 AM to 10 AM that was refilled until 10 AM. - Gym and spa area with sauna and steam room (haven't tried the spa area but it looked clean). - The staff was very helpful. - I would stay here again the next time.

El hotel fue muy acogedor, queda cerca del movistar arena y la embajada norteamericana. El personal de servicio muy especial y atento recomiendo mucho este lugar. Volvería nuevamente.

This hotel and staff were the most kind, courteous, helpful, clean and family oriented - I mean they make you feel like family! I have spent many nights in hotels because of my line of business in real estate and I have NEVER loved a hotel experience like my ten days at this hotel. I never write reviews, good or bad. You cannot go wrong here. Tourists will understand when I say that feeling safe is a must, especially in another country. In the room there was a personalized safe to keep your valuables secure and the staff NEVER enter your room unless directed by guests. The rooms are spotless and fresh smelling, the staff is the hardest working, going beyond with every request - completely and always. This hotel was also the cleanest and best stocked with any amenity needed. My partner and I enjoyed the sanitized saunas, jacuzzis and gym - permitting us to create special long lasting memories! Come to Bogota and stay at this hotel; you will thank me. ＜3 We hope to stay here again, very soon. Special thanks and regards to Karen, Juan Carlos, Diego (all amazing hotel staff) and Orlando (our hotel shuttle driver). You are the best (you killed it) and we thank you from the bottom of our hearts! Siempre tuyo ~Patti xoxoxoxoxo

Good •Good breakfast. They made us a vegan breakfast, even when they don't normally offer vegan options; but it was the same every day. •Cleaning and daily amenities. (Although in the ”cons” I detail the issue of cleaning) •Excellent service. All the staff are more than helpful and resolutive. •The Internet connection is good and stable. We were working 8 hours a day and we had no problems. ATTENTION HERE because we asked to change a room with a better view and when they changed us, there was no internet, so we had to go back to where we were before. So, keep in mind that there are apartments with no Wi-Fi. •24h reception •Very quiet. There's no noise. This gave us a lot of quality of life and more coming from the noise hell that there was in the accommodation in Playa del Carmen. •Spacious. Enough space for storage and put the suitcases. •Good workspace. (desk and confortable chair) •Spa. However, there are restrictions to use the spa Bad: •The kitchen has less than the basics and that is a problem if you expect to cook during your stay because, even if you complain, they will not be able to bring you everything you need. In my case, for example, I needed a pasta strainer, bowls and a good knife and they said they didn't have them. •The gym is small and does not have much. •The apartments are cold and don’t have heating. The only way they solve it is by giving you a blanket. •Regarding cleanliness: I do not like that the floor of the room is covered by a carpet; also, the carpet was completely disgusting. In addition, the utensils they used to clean were more dirty than clean. The surfaces and the bathroom were always very clean, but the floors were not. It is very important to take care of cleaning, disinfection and vacuuming very well, especially when the accommodation accepts pets and considering that we are still living in a pandemic. In conclusion, we had a good stay although perhaps I would recommend it more for a short stay. By the end I was already a bit upset by the carpet and the little glitches. But for the offer that there is and the quality / price ratio that you can find, it is not bad. What is certain is that the hotel would gain a lot of potential if it remodeled the apartments (I think it needs urgent restoration).

We arrived at this hotel in the early hours of the morning (4am) after a long haul flight from the U.K. We were obviously very tired and check in was done very quickly and without any stress. We were taken up to our room which, on the face of it seemed spacious and nice, if a little tired, and went straight to bed. I can't fault the customer service, everyone was very professional, polite and welcoming. Disliked · As I showered the following morning, I noticed a dripping coming from the ceiling above the toilet and the ceiling was bowing. We agreed that once we were ready we would report this to reception. I was just drying my hair and there was a big whoosh and part of the ceiling came down! Luckily, no one was hurt but I am surprised that the housekeeping service had not picked up on the leak previously, as this had obviously been building up for some time! I called a lady from housekeeping who was along the corridor from us and she came and had a look and we were swiftly moved to another (not so nice) room that had a ceiling but we guessed had not been used for a while as smelt musty and when we ran the tap the water initially came out brown! It was the first day of our holiday and for the sake of one night didn't want to make a fuss! From our experience, the rooms badly need a refurb but the customer service we received was good.