Explore Other Travelers Reviews of Bogota Hotels

Aloft Bogota Airport
4.5/5108 Reviews
I was visiting family in Bogota, Colombia. On my way back home, our Delta flight from Bogota to Atlanta was canceled due to mechanical issues. Delta distributed letters to passengers covering hotel, meal and trasnportation. I was assigned to Aloft Bogota airport. After hours of frustration and chaos at the airport due to the cancellation, upon arriving at this Aloft Bogota hotel, the reception employee Sebastian Beltran instructed us to go to lunch and wait until 3 pm to check in. Explained to him we were there due to cancelled flight, exhausted and with lugagge (promise I did it with good manners). He replied to me asking me to go to another hotel if I didnt like their policies (here of course I got upset and asked him not to talk to me on that rude way and being considered and respectful, then he just ignorned me). After that unexpected rude behavior, I called to the hotel La Fontana where I stayed in Bogota before the flight cancellation. They were really kind and accomodated a room for me at last minute with an special price. Of course, I left Aloft Bogota Airport hotel for La Fontana immediately! I also complained with Delta about this behavior from this hotel staff.

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