Guest User
March 4, 2023
I have always liked Li Feng, but this time the experience was very bad. I forgot my ID card in the room when I checked out. I called the front desk to tell where it was. Call me back, I waited until 3:30 in the afternoon, no reply, I called again to ask, the answer to me was to call me back, I waited until the evening and didn’t answer, I was busy and forgot, the next day I called in the morning and asked if there was any, and it would be fine to give me a reply, if not. I'll look again. I don't know if the front desk is so busy that I don't even have time to call or I don't care. I'm really disappointed with the service at the front desk. If I don't ask over and over again, no one will return the call. The bathroom is spraying The head was broken and no one changed it, the wallpaper was glued and peeled off, and what's even more ridiculous is that there is confiscated garbage under the cabinet under the TV. I didn't want to talk about these things at first, but as a mid-to-high-end hotel in Binzhou, if this continues , will lose many old customers,
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