Hotels near Wasserspielplatz, Berlin

Stayed here for 4 nights and had a room overlooking the Berlin Wall which was really nice. Room was spotless and cleaned every day and had everything you needed for a stay. Breakfast was really good with a wide selection on the buffet. Location was great with a bus stop right outside taking you to central Berlin and also the train station at Ostbahnhof which wasn't a far walk anyway, maybe 10 minutes. Mercedesplatz was just behind the hotel too which was really good and had a wide range of places to eat and drink and always a great atmosphere. wouldn't hesitate to stay here again when in Berlin.

Everything without a problem. Good breakfast. Elevator. Only a few parking spaces. You can park on the street. Pleasant surroundings of single-family houses. Perfect for a short stay. Quiet, no parties.

I stayed only two nights at a&o Berlin Mitte with Contiki, the stay was comfortable. The four-share rooms were very small and a bit tricky to fit our four suitcases. We also had a run-in with staff at the front desk. For a four-share room, we only got two keys. When a member of our group asked for a spare key, she was denied then given a temporary card and was rudely told to bring it right back - but how could she get back into the room to bring it back??? Others in our tour had the same experience. Besides that, the breakfast was great.

Changed to this hotel due to it's location. It's a few minutes walk from the sub way and 40 minutes walk to Aleksandraplatz

This is a modern functional hotel (which we booked via BA holidays) apparently popular for conferences, so you get the picture. Four of us went for a city break. The hotel is well situated within easy walking distance of Gendarmenmarkt. Spittelmart U-bahn is 2 minutes away. Easy and welcoming check-in. Our rooms were comfortable and spacious. The bathroom had an excellent walk-in shower although the wash basin had the depth of a birdbath. What was surprising was the amount of wasted space in the bedroom with a great void between the bed and the door which could have been used for some proper drawers and shelves. As it was, there was only 1 drawer and 3 shelves, one of which was useful only if you were 2 metres tall (see photo). The wardrobe, if you could call it that, was an open hanging space, but it was situated at right angles to a padded seat (see photo) making accessibility difficult and there was only one chair in the room. Tea-making facilities were available but instant coffee only and powdered milk. We used to take a small jug of milk from breakfast and keep it in the fridge. There was a very good and comprehensive breakfast with just about everything one could want. As a morning tea drinker I cannot comment on the coffee which came from a machine, but there was an excellent selection of leaf teas. The hot food was OK, but nothing cooked to order so that eggs were either warm scrambled or hard boiled. Staff were very helpful and dishes promptly refilled. We didn’t use the restaurant for dinner as the menu looked pretty basic but there are restaurants within walking distance. All in all, nothing special but I would still recommend it for a short stay.

This hotel has 5 room types, i booked an Executive apartment, which if the second top room type. I am a solo traveller, but liked the room layout and the extra space. I checked in on 30/03/22 for 3 nights and was allocated room 107. On opening the door i immediately thought it did not exactly resemble the pics i had seen for an Executive Apartment, it was big enough, but just not what i was expecting. The kitchen area was locked up with a shutter over it, which i thought strange. I literally just in the room for 5 minutes and went out exploring. I checked with reception about the kitchen being looked and they asked if i wanted it unlocked to use, yes, that's why i booked that room type, the fridge with freezer compartment for ice and cold drinks. I came back about 5 hours later and the kitchen was indeed unlocked. I was going to shower and looked for the bath robe and slippers which should be in the room, but nothing was there. it was at this point i was sure this was not the room type i had booked. I checked on my phone and looking at the specifications was sure i had been given the wrong room type. I went to reception to enquire and spoke to the duty manager, he printed off 2 pages to show the difference between an Executive Apartment and an Apartment (the top room type), although the same pics had been used to advertise both room types, there were some differences and he stated that my room was larger than most in the hotel. I was still unsure, but accepted what he said and i collected a bathrobe and slippers, the reason they are not already in the room was due to ongoing Covid restrictions. I still felt that i was in the room room type, it was large, but a lot of the room was taken up by a wet room, which was adapted for a wheelchair user and this made the room an awkward space with a lot of dead space. As it turned out, my flight home was cancelled and i ended up staying only 2 nights, so didn't pursue things further. On returning home i checked the room specifications on the website and room 107 is not up to the specifications advertised or as soon in the pics. two main reasons. 1) Executive Apartments have a sofa/sofa bed and can sleep up to 3 people, room 107 had no sofa/sofa bed and this room could only sleep 2 people max. 2) Executive Apartments have a separate seating area, a table and chairs where you can sit and eat, this is clearly shown in the pics too. This was not in room 107. The only seating was a chair at the desk and one other chair. I think room 107 is a superior room adapted for a wheelchair user, but was given to me as i was a solo traveller and dd not need the capacity to sleep 3. I wanted the sofa/sofa bed to sit on and relax, that's why i booked a room with that in it. I am only writing this review, as 3 emails have gone unanswered, one to novum hotels 10/04/22 and two direct to the hotel 12/04/22 and 20/04/22. I do note that the hotel responds to some reviews on here, so perhaps you could get back to me, as I would

Das Hotel wirbt als IBIS Potsdamerplatz, hat aber rein gar nichts damit zu tun. Ca. 1200m entfernt, also näher am Checkpoint Charlie als am Potsdamer Platz. Ärgerlich war das, weil ich eine schwere Unfallverletzung habe und mich echt quälen musste, die 1200m mit Gepäck zu laufen.. Dafür können die Mitarbeiter im Hotel nichts. Sie waren allesamt freundlich und bemüht. Das Hotel ist sehr sauber, die Zimmer sind schlicht. Ist eben ein ”Budget” Hotel. Dafür war aber alles i.O. Das Frühstück ist preiswert und lecker, allerdings nicht besonders umfangreich. Für den Preis angemessen. Vom Hotel kommt man mit der S-Bahn gut weg und überall hin. Berlin eben.

Everything was comfortable near the station. The people at the front desk and the cleaning staff were all friendly. The red wine cork didn't open, so I asked the front desk and they kindly opened it for me. Thank you 🙏

This is not my first time staying at A&O Berlin. I have been there prior and immediately after the pandemics too. During this time, the quality of the service has been steady and a good one. The staff rather amicable and prompt to help with any issue you may have. Sometimes things do not work as expected (coffee machine, contactless purchases) but they will guarantee your stay is a smooth one. Breakfast is abundant and provide several options. I only wish the coffee could be better, but all in all is not bad. Also, maybe rooms could do with a bit of cheering up colour, besides the ones provided by the curtains. What I like the most about this hostel is the consistency with the chain principles and the fact that you will find all you need for a good stay, even tissues!

By the time this incident happened, I have already completed a 4 days stay in the hotel and was willing to increase my stay. For that purpose, I went to Mrs. Hausweld and asked to please consult the availability and the price of the rooms for extra nights. In response, I was told that the final price, including the city tax for 3 additional nights would be 350 euros with breakfast included. Consequently, I was willing to go along with that reservation and requested to pay by card. Afterward, then Mrs. Hausweld offered me the POS terminal to go along with the payment, and the amount ascended to 419 euros. Due to that unexpected difference, I kindly asked for an explanation and was told that 419 euros were the final price, and if I was not happy with it I would need to leave the hotel immediately. As a result, I kindly refused to pay that amount and asked her to please consult the price for two nights instead of three. In response to that, the front desk manager told me that no more rooms were available for me and that I needed to check out now and leave the hotel. Following that conversation, I went on Booking.com and reserved a room for the same days, without breakfast, and surprisingly rooms were still available. Next, I went to the front desk and asked to please pay for my booking Mrs. Hausweld looked at me in an unfriendly manner and told me she could not find any reservation. After 5 minutes of searching, she could finally open my booking. Then, although I already provided a credit card in my booking, she asked me to show it to her because she was not believing that it was not mine. I answered that the card was in effect mine and offered her to have a look, but it did not have any numbers on it. So she got ahead to request me to write down my credit card details, including the CVV code, on a piece of paper as ”a security”. Afterward, I was asked again by her if I would like breakfast or not, despite I selected the no breakfast option on booking.com. A moment later I was offered the POS terminal to pay by card, which stated an amount 30 euros higher that the price I booked the room for on this site. Due to the reoccurrence of the same, previous situation again, I refused to pay and respectfully asked her why the price was higher again. Mrs. Hauweld answered in a very disrespectful manner that I asked her to have breakfast included and that I was confusing her again. After that situation, I kindly asked them to speak with her supervisor. She answered, that she had no supervisor and was the only person working in the hotel for the whole weekend. That experience left me in complete disbelief of her professionality and her being in that important role in the hotel. However, despite that bad experience with that particular staff member, I would like to note that the other front desk managers were very friendly and helpful at all times.