Explore Other Travelers Reviews of Benson Hotels

Motel 6 Benson, AZ
3.7/55 Reviews
We were tired after driving from California, and after dinner we just wanted a decent room in which to freshen up and get some sleep. I have stayed in many Motel 6 over the years, and usually they are no-frills but quite clean. Their phone reservation system was awkward and difficult, and the clerk said, ”We have plenty of rooms, just come in after dinner”. We arrived, different clerk, checked in fairly quickly and went to our room. I pulled back my sheets and what did I find? Hairs. Lots of them, from all parts of a body. The sheets and pillowcases were wrinkled in the way that says, ”Someone has slept on these already”. I pulled back my friend's sheets and her bed also had various hairs. Utterly revolting. I called the desk and the guy said he'd be right there and move us across the hall, ”but it was their last room”; what happened to ”plenty of rooms”? That room had clean sheets but dirty pillowcases (and horribly lumpy pillows). He managed to scare up a couple more pillows that had clean cases. The drapes in the room had a large burn mark and the bathroom door had what looked like milk and dog hair all over it. Cleaning is clearly not how the housekeeping staff occupy their time. There weren't enough towels/washcloths for two people. We left as soon as we could in the morning and didn't even get into the shower. When I checked out, I saw that they had knocked off 25% of the bill, from $120 to $90, which we appreciated. Still, for what we went through and the obvious lack of care by the housekeeping staff, it didn't seem like enough. I would avoid this motel completely.

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