Hotels near ACME Markets, Bensalem

This is a fantastic hotel. The bed was ultra comfortable, the place was immaculately clean, and had one of the best buffet breakfasts I've had in recent memory. One observation: The front desk night staff were professional end very good at their job, but didn't seem too happy. It might not hurt for them to smile a bit or at least pretend like they somewhat enjoy their jobs. It's not a huge turnoff for me, but something that I did notice. Now of course it's possible that they had a bad day or were tired, I understand. I mean working graveyard shift is never easy. But it is the first face that you see when you walk into the hotel.

Here’s the positives: staff are friendly and accommodating, room was clean and the price per night is not bad at all as they gave us a suite plus breakfast included though I understand that because of the pandemic, foods are prepacked but guests should have a way to toast their breads or bagels for better taste than heated thru a microwave which makes them soggy. They have mini snack bar with a good selection to fill your cravings. Negatives: first and most of all, hotel should have informed or specifies in the website that their pool is closed. We’ve been to other hotels in PA with pools open even during pandemic. They have a daily maintenance and clean up crew to make sure the pool area is clean. We are a traveling family with kids who loves swimming in the pool whenever they can. Imagine the disappointment of their faces when the front desk told us that their pool is closed when clearly there was nothing posted in their website. If only I could cancel and move to a different hotel, i would. Second, the duvet cover is super polyester that every time we touch it, it sparks! We were worried it might catch fire while we’re sleeping tossing and turning so pit them on the floor. Every time we touch each other we get shocked. Kids made fun out of it but I have trauma with it. Our sleep was uncomfortable because our blanket is thin and it was cold in the room.

Very good hotel. You may not be used to it when you first move in. But after staying for a few days, I found it to be very good. You can continue to pay attention and continue to stay in the future.

I booked it through Hotwire and got this hotel. I will be honest that after reading the reviews, i was really scared to go in but i was pleasantly surprised. Clean room, clean corridors. Reception staff was friendly and check-in took couple of minutes. We weren't happy with our sheets as it had some hair on checkin but that was taken care off immediately. Only bummer was breakfast, they had just waffles and sugary stuff. Nothing fresh or milk. Would recommend this hotel.

Four dogs barking at all hours both nights, Management’s attitude was “too bad”. I travel with my show dogs so I guess they figured putting me next door to the barking dogs who belong to employees residing at the hotel was OK. It was not.

This is my go-to hotel whenever I visit my mom at Ann's Choice in Warminster. The staff is so accommodating, friendly and professional. I wanted to give a special shout out to Victoria and Peter, who seem to work round-the-clock and are always so helpful and pleasant. I had called prior to checking in requesting a quiet room and Victoria was so gracious in honoring my request. The rooms are fabulous - super spacious, always clean and the beds are super comfortable. They have a complimentary breakfast offering lots of choices (eggs, yogurt, fruit, etc) and coffee (regular and decaf). I highly recommend this hotel if you are in the neighborhood.

A great hotel. The rooms were well equipped. The staff was friendly and helpful. Had a nice breakfast with great variety Qyinton the desk clerk was very helpful and we took his suggestions and had a lovel Italian dinner at an Italian restaurant Would definitely recommend this hotel

Disappointing facility with friendly staff. Problems with a frequently flushing toilet were brought to front desk attention over our 3 night stay. The problem was never resolved. Our room was only ”cleaned” once during the stay, and we were left without toilet paper, tissues and drinking cups. The seating in the breakfast area is worn out and unappealing. We were partially compensated for the shortcomings, but would have preferred to pay the full price and avoid problems.

The girl working the front desk seemed young and inexperienced and from my understanding they were aware of wedding afterparties as several bride and grooms staying on property meant multiple wedding guests staying as well overnight after their respective wedding receptions were held nearby on a Saturday night, thus giving the hotel many bookings as rooms were blocked out for their out-of-town guests to which I was one. I am unsure if permission was granted or not to be fair but seeing that all the wedding parties from different weddings staying at the hotel all seemed to have the same plan to hang out in the lobby afterwards I would have to assume at the very least the property and the person working the front desk should have been prepared knowing they booked several separate weddings on the same night. In my opinion, they did not possess the experience to handle it professionally. Instead everyone was yelled at, the front desk girl was on the verge of tears and we were all told to go to our rooms as if we were being punished like a child and even at one point she threatened with the police being called as she threw a fit. If it was too loud in the lobby I still don't understand how telling people to go to their rooms closer to other guests would solve the noise issue or even as we were told to go freeze outside by the firepits the loudness would still carry to other guests' windows outside. I don't know what the solution is going forward, perhaps offering a separate room off of the lobby area may be viable, but I know our bride was very annoyed by it all and I would never book this chain if I was having out of town guests or to give a good amount of business to be treated like that for my wedding night. It was very unprofessionally handled and took what should have ended as an amazing celebration of love and union and friendship as people just instead left upset and brides were sent outside to freeze. The firepits offered very little warmth and since it was also very windy could have also caused a fire with people getting too close to try and warm up.

The location of the hotel is great. The hotel itself is in sad need of repair which I understand will begin in late 2023. The rooms are old, we had two rooms both with broken doors to the bedroom area, torn carpet, cracked tiles, banged up furniture and the list goes on. The guest rooms are horrible designed- there is no AC supply in the main bedroom. Not sure how the hotel got away with that design. AC will cool the main area only with no air flow to the sleeping area. The pool is nice but only open until 8pm which is odd. The fitness center is adequate. Would not stay again until after renovations are complete. I am sure this review will be deleted when that happens. For now, we will look elsewhere when in the area.