Hotels near Chafariz Carlos Drummond de Andrade, Belo Horizonte

Summary: Novotel BH provides a comfortable stay, with an excellent on site restaurant, but some service quality issues with the front desk staff take the shine off the experience. The good: Room: room is large compared to other Novotel I have stayed at recently. Big, comfortable bed and a large, hot, high-pressure shower. Excellent black out curtains and in room AC. Nice views of the city as well and surrounding hills. I got to enjoy a spectacular lightning storm on my last night. Restaurant: the on site restaurant is excellent, so much so I left a seperate review for that. Sebastiao and the restaurant team are fantastic and so was the food. Housekeeping: thank you to the team for their excellent service each day. Including leaving me a nice note when they heard my guest was unwell the night before and provided new towels and sheets on request without any issues. The bad: Accor status recognition: there was no recognition of my gold status on check-in and the welcome gift was a strange keychain/bottle opener; rather than the standard water or food item that I would have much preferred. A welcome note was left in the room, but in Portuguese. Front desk: check-in was a rough experience. When I arrived there were four staff, none who were serving customers and they all nudged each other while giggling to gesture for someone else to serve me. This property does share an entrance with the adjacent Ibis Budget - from this experience I thought I may have entered the wrong hotel. There is extremely limited English spoken by the front desk staff as well, my check in was conducted via grunts and nods. Keycard: thankfully not as bad as my recent experience at the Novotel in Rio, but my keycard stopped working twice during my three night stay - forcing me to waste time going to the front desk. Conclusion: with some retraining and enhancements to the service provided by the front desk, this hotel could easily become a four star rating. Right now, it’s just average in my opinion.

Such a wonderful time spent at Hilton Garden inn! After almost 30 years without visiting my hometown I was greeted with a wonderful team! Thank you so much for making sure I was comfortable! You guys did everything to accommodate me ,to make me happy as I went to say my last goodbye to my mother… Thank you for everything you all did for me! In this time of sadness. I left happier than when I arrived! Everything was the way I expected: such a clean rooms! Spacious, slept like a angel! No noises at all! Amazing shower! (Just how I like) Felt like a waterfall! All though our language is português, everyone English spoken! So Awesome! Not to mention the beautiful city view! I consider now my HOME. Can’t wait to go back in a different circumstances and be able to enjoy all the amenities! Thank you!!! Muito obrigada!!! All the best, Juliana Melo

Located in a quiet and safe neighborhood where there are many small shops and restaurants. Nice modern design. Small pool on rooftop. Very good breakfast. The rooms are nicely decorated and have a lot of space. I recommend the junior suite as they are even more spacious. Most staff members are really nice. They do their best to make your stay as comfortable as possible. I had some small hiccups but I really appreciate their efforts to overcome these small issues. Some staff members do not speak English but you still can manage. Thanks to all the staff members and managers (Jessica, Lidia, Daniel etc.) who helped me have a great stay.

The hotel is located in the centre of Belo Horizonte and has very old accommodation. The reception service is a little misguided. The room we were was a spacious, good bed, old air conditioning and noisy. The bathroom was also with good room and a good shower, but the water was passed through the door and flooded the bathroom.

I enjoyed the accommodation. Cost x ideal benefit. nice staff. Breakfast was great. I went to work. I was perfect for rest and stay. I just missed takes in the room and the cover was not a pleasant smell. I used the convenient parking, $40,00 per day with the hotel discount.

O Hotel passou por uma reforma estrutural recentemente. O quarto foi confortável, acomodou 03 pessoas com tranquilidade. Ótimo armário, chuveiro quente com aquecimento solar, café da manhã satisfatório. Equipe gentil e atenciosa. Garagem pago à parte. Recomendo. Voltaria a me hospedar lá.

I found the hotel very good, in another hotel in BH in August was a bad experience. SAN DIEGO is clean, new, smellful, the rooms are small, but that is the less, the corridors have a carpet, which prevents noise, the coffee is very good (I just didn't like the pretence that is of bad quality or is presented). The next has a McDonald's, is on the streets with little movement, the attendants are hearty. 3 fast lifts, it never took to rise or down, the air conditioning is split and not window. Finally, a standard city hotel, which is not BH. I was staying two days and booked two rooms for four people, two in each.

Hotel is super well located. Very clean and friendly staff. Great breakfast. Garage leaves a little to desire ... mainly in bigger cars. In general, the hotel is very good.

The hotel has a pool and academy that were disabled while we were in the hotel, you know why. Here are photos of the pool. And I walked over the pool. They were daring to say there was no pool at the hotel, but it was detail, people don't seem happy to work there, in general, no smile on their face, just robotic behavior. Except for the gentleman who attended me at the restaurant at the beginning of the night. Well sympathetic. I'm sorry not to remember the name. And the cheerleader who cleaned my floor. What sympathy! Generally, a hotel ok. There are no travessers in the room. It has one per person, it is low and soft, and it is not careful, there is moffo in many points of the room, I know the dirt of the air conditioning, since my allergy appeared and other people who went to the same place. The coffee doesn't varied from one day to another, it's always the same thing, it's not bad, but every day is complicated in a week.

Me hospedei por motivo de férias. O hotel tem uma vista linda, o estacionamento custa 30 reais por noite, mas se tiver um carro muito grande vai ser difícil entrar. Me deram um quarto no térreo e não consegui dormir pelo barulho: noite em claro. Quanto aos detalhes: blackout rasgado, lençol de baixo pequeno que não forrava o colchão, controle do ar totalmente sujo e grudento. O pessoal da recepção é muito educado e disponível, em quanto o gerente é tudo menos que gerente: deselegante e inconveniente. Eu não voltarei e não recomendo!