James Joyce Coffetel (Beijing Tongzhou Universal Wansheng North Store) Reviews

Response from Property: Dear Zheyou, thank you for your affirmation of Xiaozhe. Zheyou Coffee is committed to providing you with a more meticulous and thoughtful service experience, allowing you who pursue excellence to slow down during your journey and quietly enjoy the soul caress brought by coffee and classics. Enjoy the extraordinary moments of coffee during your journey, and wish you a good mood every day!

Response from Property: Dear Zheyou, I am very sorry that you had such a bad experience staying in our hotel. We attach great importance to the opinions and feedback of our guests. You are welcome to call us at any time to give us your valuable suggestions. We will make corrections. We will retrain our staff and strengthen the management of service quality to ensure that every guest can enjoy good service. At the same time, we will also strengthen the maintenance and inspection of room facilities to ensure that such problems will not occur again when you stay next time. Thank you very much for your evaluation. We will take this as an opportunity to continuously improve and enhance our service level. I hope to have the opportunity to serve you again and let you feel our sincerity and satisfaction. I apologize to you again and sincerely hope to regain your trust.

Response from Property: Dear friend: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!

Response from Property: Dear Friend: thank you for your love and recognition. We always strive to create a comfortable stay for our guests. We hope that we can add joy and excitement to your holiday. Looking forward to your stay again!

Response from Property: Dear Friend: thank you for your love and recognition. We always strive to create a comfortable stay for our guests. We hope that we can add joy and excitement to your holiday. Looking forward to your stay again!

Response from Property: Thank you for your valuable feedback regarding your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you found the retro decor to be wonderful. It is always our aim to provide a unique and enjoyable experience for our guests.We are delighted that you found the bed to be exceptionally comfortable, ensuring a restful night's sleep. We understand the importance of a good night's rest and strive to provide the highest level of comfort possible.Our convenient location near Universal Studios, coupled with the complimentary shuttle service, aims to enhance our guests' overall experience. We are pleased to hear that this added convenience met your expectations and made your visit even more enjoyable.We apologize for any inconvenience you may have experienced with regards to the availability of free coffee. While we do offer this as a perk, we understand that miscommunication or oversight may occur. Our team constantly strives to improve and provide outstanding service, and we appreciate your understanding in this matter.In conclusion, we are delighted to hear that you would recommend our hotel and would choose to stay with us again. It is our utmost priority to ensure our guests have a memorable and comfortable stay. We sincerely appreciate your feedback and look forward to welcoming you back in the future.

Response from Property: Thank you for sharing your experience! It's great to hear that the hotel is conveniently located near Universal Studios and easily accessible through Didi/taxi. Considering the price, it's commendable that the overall experience wasn't disappointing. However, the absence of a window in our room was a drawback. Despite this minor inconvenience, we found everything else to be satisfactory. We would especially recommend this hotel to budget-conscious travelers. Your feedback is appreciated, and we hope to welcome you back in the future.

Response from Property: Dear customer, thank you for choosing our hotel and sharing your experience. We are very pleased with your overall favorable reviews at the hotel, especially our free bus service to Universal Resort. We are deeply sorry for your unpleasant experience when you check out. We understand the importance of protecting guests' privacy and personal belongings, and we will further strengthen the training of staff to ensure that similar conditions do not happen again. We are always committed to providing a pleasant and comfortable accommodation experience for our guests and your feedback is critical to improving our service. Thank you again for your support, and we look forward to providing a better service for you.

Response from Property: Dear valued guest,Thank you for taking the time to provide feedback on your recent stay with us. We greatly appreciate your kind words about the cleanliness of our hotel. Our dedicated team works diligently to maintain a pristine environment for our guests, and it is always encouraging to receive such positive feedback.We understand that our location may not be ideal for everyone, particularly if your plans do not include visiting "Universal Studios." We apologize for any inconvenience this may have caused. However, we do offer various transportation options, such as shuttle services and public transportation, which can help our guests explore the city center easily.Should you decide to visit the city center in the future, we would be more than happy to assist you with directions, recommendations, and any other information you may require. Our knowledgeable staff is always ready to ensure that your stay is as enjoyable and convenient as possible.Once again, we truly appreciate your kind recommendation. We strive to provide our guests with a memorable experience, and your feedback is invaluable in our continuous efforts to improve. We hope to have the pleasure of welcoming you back to our hotel in the future.

Response from Property: Dear Friend: thank you for your love and recognition. We always strive to create a comfortable stay for our guests. We hope that we can add joy and excitement to your holiday. Looking forward to your stay again!

Response from Property: Dear Friend: thank you for your love and recognition. We always strive to create a comfortable stay for our guests. We hope that we can add joy and excitement to your holiday. Looking forward to your stay again!