Hilton Sukhumvit Bangkok

Hilton Sukhumvit Bangkok Reviews

Hilton Sukhumvit Bangkok

11 Sukhumvit Soi 24 Klongton Klongtoei, Khlong Toei, Bangkok, 10110, ThailandView Hotel Details
Hilton Sukhumvit Bangkok
Hilton Sukhumvit BangkokHilton Sukhumvit BangkokHilton Sukhumvit Bangkok
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Hilton Sukhumvit Bangkok Guest Reviews

4.4/5
Very Good
359 Reviews
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(359)
Positive reviews(328)
Reviews with photos/video(81)
Near shopping area(29)
Convenient for shopping(27)
Easy to get around(23)
Large rooms(10)
Great swimming pool(10)
Perfect for business trips(9)
Friendly front desk staff(7)
Would stay again(6)
Negative reviews(31)
RickyBanana
Deluxe King Room Non smoking
Checked in Nov 2024
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Dec 22, 2024
Superb location for business travellers in Bangkok. The staff is very welcoming and overall a very spacious, clean and well maintained hotel. The breakfast buffet is very extensive and delicious. Very much recommended.
Response from Property: Dear RickyBanana,Thank You very much for staying with us and taking the time to share your very kind feedback. I trust your stay was pleasant and look forward to welcoming you back again soon.Best regards,Arunee KachacheewaCluster Front Office Manager
Luis Miguel
Deluxe King Room Non smoking
Checked in Nov 2024
Couples
61 Reviews
4.7/5
Amazing
Posted on Dec 23, 2024
Nice hotel near the shopping mall and nice food everywhere.
Response from Property: Dear Luis Miguel,Thank You very much for staying with us and taking the time to share your very kind feedback. I trust your stay was pleasant and look forward to welcoming you back again soon.Best regards,Arunee KachacheewaCluster Front Office Manager
Eng sian
Deluxe King Room Non smoking
Checked in Jun 2024
Business travelers
9 Reviews
2.0/5
Posted on Sep 24, 2024
hotel location is nice. but the cleanliness is the worst among all the hotel i stayed. bathroom is mould mark everywhere. I can't stay with it also after we raise our concern to the hotel no action taken . very disappointed with the hospitality can you imagine we are stay in this 5 stars hotel with this kind of cleaniless
Response from Property: Dear Eng sian,Thank you for staying and sharing your invaluable feedback with us. We apologize for the cleanliness that didn't reach up to the expectation but hope to have the opportunity to redeem ourselves in the future. Hope you still consider the hotel again for the future stay in Bangkok.Best regards,Arunee KachacheewaCluster Front Office Manager
Jumbo Hippo
Deluxe Premium King Room
Checked in Nov 2024
Solo travelers
5 Reviews
5.0/5
Outstanding
Posted on Dec 18, 2024
My stay at Hilton Hotel was absolutely phenomenal—10/10 in every way! A huge thank you to the exceptional Duty Manager, Miss Atchariya Sithisarn, and her outstanding team for making my stay truly unforgettable. Their attention to detail and warm hospitality made me feel so special. This was easily my one of my best hotel experience in Bangkok, and I can’t wait to return. If you’re looking for a hotel that sets the gold standard, Hilton Hotel is it!!
Response from Property: Dear Jumbo Hippo,Thank You very much for staying with us and taking the time to share your very kind feedback. I trust your stay was memorable and look forward to welcoming you back home again soon.Best regards,Arunee KachacheewaCluster Front Office Manager
Claire
Deluxe Twin Room Non smoking
Checked in Nov 2024
Family
1 Reviews
4.0/5
Very Good
Posted on Dec 15, 2024
Good service, relatively good location from Phrom Phong area. Stay was comfortable, gym was well equipped
Response from Property: Dear Claire,Thank You very much for staying with us and taking the time to share your kind feedback. I trust overall your stay was pleasant and look forward to welcoming you back again soon. Best regards, Arunee Kachacheewa Cluster Front Office Manager
Frederic Donald
Deluxe Premium King Room
Checked in Nov 2024
Family
23 Reviews
4.7/5
Amazing
Posted on Dec 29, 2024
Room was fantastic! Aircon cold and rain shower spectacular…. Will stay again for sure
Response from Property: Dear Frederic Donald,Thank You very much for staying with us and taking the time to share your very kind feedback. I trust your stay was pleasant and look forward to welcoming you back again soon.Best regards,Arunee KachacheewaCluster Front Office Manager
Genevie Grace
Deluxe King Room Non smoking
Checked in Mar 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on May 6, 2024
It was really a 5 stars experience. The room was cosy and clean. The bed and blankets were soft and comfy. Good getaway from work.
Response from Property: Dear Genevie,Thank You very much for staying with us and taking the time to share your very kind feedback. I trust your stay was pleasant and look forward to welcoming you back again soon. Best regards, Arunee Kachacheewa Cluster Front Office Manager
Henry
Deluxe Twin Room Non smoking
Checked in May 2024
Family
3 Reviews
3.0/5
Posted on Jun 11, 2024
No internet on day 1. Pretty dusty in the room. Really need to improve.
Response from Property: Dear Henry,Thank you for staying and sharing your invaluable feedback with us. Please accept our apology for all the challenge you had during the stay but hope to have the opportunity to redeem ourselves in the future.Best regards,Arunee KachacheewaCluster Front Office Manager
Guest User
Deluxe Premium King Room
Checked in Oct 2024
Business travelers
16 Reviews
5.0/5
Outstanding
Posted on Nov 16, 2024
clean rooms and nice lobby, enjoyed the location more than the other hilton i stayed at
Response from Property: Dear Valued guest,Thank You very much for staying with us and taking the time to share your very kind feedback. I trust your stay was pleasant and look forward to welcoming you back again soon.Best regards,Arunee KachacheewaCluster Front Office Manager
Monetchkin
Deluxe Premium King Room
Checked in Oct 2024
Business travelers
12 Reviews
4.0/5
Very Good
Posted on Nov 14, 2024
the hotel location is very good, have many restaurants nearby and nearby BTS station
Response from Property: Dear Monetchkin,Thank You very much for staying with us and taking the time to share your kind feedback. I trust overall your stay was pleasant and look forward to welcoming you back again soon.Best regards,Arunee KachacheewaCluster Front Office Manager
Anonymous User
Deluxe Premium King Room
Checked in Oct 2024
Solo travelers
43 Reviews
3.2/5
Posted on Nov 27, 2024
Hair lying on the floor and fingerprints all over. Overall poor hygiene
Response from Property: Dear Valued guest,Thank you for staying and sharing your invaluable feedback with us. We are sorry that not all aspects of your stay were satisfactory but hope to have the opportunity to redeem ourselves in the future. Best regards,Arunee KachacheewaCluster Front Office Manager
Guest User
Deluxe King Room Non smoking
Checked in Jun 2024
Couples
9 Reviews
4.2/5
Very Good
Posted on Jul 11, 2024
This is a nice hotel, friendly staff, convenient location and clean. Will come back to stay again.
Response from Property: Dear Valued guest,Thank You very much for staying with us and taking the time to share your kind feedback. I trust overall your stay was pleasant and look forward to welcoming you back again soon.Best regards,Arunee KachacheewaCluster Front Office Manager
Anonymous User
Deluxe Premium King Room
Checked in Jun 2024
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on Jul 5, 2024
The location of the hotel is fantastic, and it is about 5 minutes walk to BTS, as well as to major shopping centers such as Emquarter and Emporium. There is a new mall that opened late last year called Emsphere worth visiting as well.
Response from Property: Dear Valued guest,Thank You very much for staying with us and taking the time to share your very kind feedback. I trust your stay was pleasant and look forward to welcoming you back again soon. Best regards, Arunee Kachacheewa Cluster Front Office Manager
PhilipF
Deluxe King Room Non smoking
Checked in Dec 2023
Business travelers
8 Reviews
3.5/5
Posted on Jan 11, 2024
This was not my standard Hilton’s experience in terms of the customer services at the hotel as I’m surprised the front desk staff refused to provide me a bottle of water when checking out. Room is clean but it’s time for renovations.
Response from Property: Dear PhilipF,Thank You very much for staying with us and taking the time to share your feedback. I apologize for the overall departure experience that didn't meet the expectation and have raised all the points on board for quality purposes within the team. I hope we may still have the pleasure of welcoming you back again in the future.Best regards, Arunee Kachacheewa Cluster Front Office Manager
Guest User
Deluxe Premium King Room
Checked in May 2024
Couples
3 Reviews
4.0/5
Very Good
Posted on Jul 4, 2024
It is my third visit to Hilton .this time I find their Breakfast sucks. BREAKFAST QUQLITY DETEROIT drastically. not of Hilton standard.nit worth buying BREAKFAST at Hilton
Response from Property: Dear Valued guest,Thank You very much for staying with us and sharing your feedback for our consideration and any improvement. We hope we still have the pleasure to welcome you back again next time. Best regards, Arunee Kachacheewa Cluster Front Office Manager